Reviews of The Hotpot Guy - 9號火锅 (88)
Read what people think about The Hotpot Guy - 9號火锅. All restaurant reviews are written by verified Quandoo diners. Learn more about The Hotpot Guy - 9號火锅 before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about The Hotpot Guy - 9號火锅 and book a table with confidence!
88 reviews
88 reviews
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Friendly service, fresh food in tasty soup bases. Worthwhile experience.
Great services great food love it Will go more often
Always fresh, very family friendly and has a 5 Star Health inspection rating. definitely the best place for hot pot in Adelaide.
Great service, the food was fantastic and presented well. I would definitely come back
Great food and service as always! Will keep coming back
Good environment efficient and friendly staff fresh food would definitely recommend friends to visit here
Fast and efficient service, great food a a a a
The customer service is very nice, we will come back
Great flavours. Good service. Definitely recommend. We will be back
Amazing food and service grate price overall thankyou very much!!
Everything was amazing! Kids play area so great for young families! Would definitely recommend and come back
Food was good and indoor playground for kids was very convenient
Great attentive friendly staff and the food was amazing too
Great service and food was out of this world. Was helpful having people that knew what they were doing with self serve. Even so the staff were kind and patient. Great way to celebrate my daughter’s birthday. Thank you all
Great food great location great staff all around great place
High quality fresh food served by friendly staff in nice surroundings. Parking is a bit of a hassle, but we'll definitely go again!
It's a vibrant and pleasant restaurant. The staff are very nice, helpful and friendly. Even though our order was misplaced and we waited, we were happy with the quality of the food, overall experience that we will be back. It was a new experience for our 2 daughters who also enjoyed it there is a play area which was of benefit.
Amazing food and super friendly service, super value for money, love this place!
good service - friendly staff - great variety - easy access to location
My family and I really enjoyed the experience at the Hot Pot Guy for my birthday. Thank you for making the food options so understandable and ease of ordering. The food was delicious and plentiful and the staff couldn't do enough for us. Maxine Green
Booked a table for an event online in the private function room, everything went well and very attentive staff. Good value and delicious food. Happy for us to bring out own cake for a celebration and the kids play area is always a hit. This was our 3rd visit and we will be back again
Very friendly staff and delicious food that my friends and I enjoyed.
Food came out late, and food bar food wasn’t fresh
Amazing hotpot. Very flavourful broth, fresh ingredients. A favourite with the kids due to the awesome kids playground at the back. Staff here are very attentive and well organised.
Had a great time! Service was really friendly and kids loved the play area so much. Will come again
The Hotpot Guy is an incredible place to go and eat. I went with two other people and we sat in the separate hotpot area as I am vegetarian. There are so many food options and all of the broths were delicious. It is excellently priced for the quality of food and service here! 10/10 will go again
Easy to order, friendly staff. Good portions of food that was fresh. They served us a wrong dish but this was quickly amended
The food was exceptionally fresh and delicious, and the service was outstanding. I highly recommend this place and will definitely return.
We came here as a group with four kids. The kids loved the play equipment. The staff were super friendly, polite and efficient. Loved the sauce station!
Hotpot was amazing! We had the laksa and chicken soup, both were delicious. I love how the pot is so deep, we could cook lots at one time. The play area is great, my son had so much fun. Only minor gripe, the chairs are quite bulky so there isn't much space in between tables- it was a bit of a squeeze. Service was so prompt after the initial short wait to be seated (even though I had a reservation.) overall I loved the meal, and had a good time with my family. Thank you Hotpot Guy!
The Hotpot Guy never disappoints, our favourite restaurant in Adelaide
The atmosphere was amazing even for my little girl. The music was soft and not overwhelming. The staff were friendly and bubbly. For a new restaurant its something that will become our favourite.
Incredible customer service! One particular waitress was so very helpful and without me saying anything let me know the broth I’d chose had spice so cooking the kids dumpling in it would make them Spicy. She then offered that they cook the dumplings in the kitchen. Doesn’t sound like much but she solved a problem I didn’t even think of. My 5 & 7 yr old said “it’s the best restaurant ever” because of the playground. The food was absolutely delicious as well and we had so much fun cooking our own hot pots.
The food quality was top-notch. Every ingredient was fresh and flavorful, making each bite a delight. The variety of broths and dipping sauces added a unique touch, catering to different taste preferences.
The man that served us did an excellent job and made sure we had everything we needed.
Plenty of food and good assortment. Fried rice was yummy too. Would recommend all the soups except for the chilli broth, it is just too much and you can’t taste anything you put in it. But everything else was excellent.
Great food best service my new favorite hot pot place
It was an enjoyable first visit. Service was really good, including the cashier at the counter. Will be back!
Menu is not clear, we over ordered amounts and the food is overpriced.
We LOVE coming to the Hotpot Guy! The food is always amazing and as a bonus the kids have so much fun in the play area!
good dining experience and nice environment. will go for it again
Great first time experience!! Good play space for the kids!
I like the snakes,sweet’s and other foods asin sweet corn 🍽️👩🏻👧🏻🧑🏻🦱👧🏻
Second visit. Good service. Ordered too much. Staff were helpful
The food was great, but we didn't really know how to order, so ordered way too much. One pot would feed 3 to 4 people easy.
Our food came out without us having received our broth. Our entrees arrived after our main course finally got to the table. Our food arrived 1.5hrs after we ordered. Not all the hotplates worked on our table so we had to split our party to another table. The menu was never explained to us and the waiter was unable to explain it. After having to wait for so long we were unable to serve our birthday cake as everyone had to leave. And for our inconvenience $12.30 was taken off our bill
Friendly customer service. The kids really enjoyed the play room.
Staff, didn’t explain how everything works and food was very bland
Friendly staff ,good service and good food 👍will comeback again sure highly recommend
Nice food and soup base. Wide range of food selection. Soup took a bit of time though