Reviews of Okami - Frankston (1,691)
Read what people think about Okami - Frankston. All restaurant reviews are written by verified Quandoo diners. Learn more about Okami - Frankston before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Okami - Frankston and book a table with confidence!
1,691 reviews
1,691 reviews
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Great food, great staff. It was our 10th Wedding Anniversary was great place to celebrate 🥳. Thank you for making our night so memorable. Will definitely be coming back again.
Definitely different than other restaurants where it's all you can eat.. Everything you want is cooked freshly when U order it . Fantastic 😍
Was very enjoyable good quality food and freshly made with a refreshing ice cream to clean the pallet
Great food that is fresh and prepared to perfection and the service is fantastic. Bit noisy and not a romantic setting. Great value for consistently authentic Jap
Loved it . . . . . again, loved it. Having a word count in the text to provide really puts me off leaving a review maybe you can remove the word count and just allow a response like "Loved it" would be acceptable. But hey I'm just some random reviewer you can ignore.
Service is always great at Frankston. Fast and hot, nice staff.
Great service, food is always hot and comes out super fast.
Nothing to eat, a whole big scam. They took everything off their menu.
Supper yummy food, love coming here. Will be going again
Good food and the services are great, we had a pleasant experience
Our experience was good there was a new server he kept throwing the food plates down on the table which was not so nice but apart from that the food was great
Great food with fast service amazing staff very helpful and friendly
Great for a large group, thanks for the quick service
Lovely dining experience. Staff are lovely and food is delicious.
very efficient service, use a QR code to order food so its quick.
Great food and lots if it, that tasted very authentic. Staff were very friendly.
great food & great atmosphere, thank you for having us for valentine’s day! :)
STAY AWAY FROM THE FRANKSTON Store! I regret not checking the Google reviews before heading there. We're regulars at the Narre Warren Okami and haven’t encountered issues until now. While they’ve been reducing food options over the years, it’s still a decent spot for a treat with family or friends. However, our experience at FRANKSTON OKAMI was disappointing. The food quality and service are pretty the same and since the restaurant wasn't busy, our order arrived quickly. But we were hit with a $15 charge for food waste, which felt completely unfair. We noticed that the table next to us left food uneaten, yet they weren’t charged. It’s hard not to feel targeted when our table was just a few steps from the cashier counter. We won’t be returning to Frankston Okami
An amazing experience. Staff were very friendly and professional, food was amazing and restaurant was very clean and trendy. Very happy.
Great atmosphere. Good food and good service. Definitely recommend Okami Frankston.
Only complaint is new ordering system. Also no menus to view like before. I think that’s needs to return.
Foods was delicious and all perfectly cooked fresh to order well worth a visit
lovely family lunch with great food and service - will be back
Great service and the QR code makes ordering so simple
The food was delicious and all of it came out very fast. It wasn't very busy surprisingly so it wasn't too loud.
Everything great. Love the QR code ordering. Staff did a great job clearing our plates off the tables quickly.
Fresh, tasty food. Speedy service. Staff are lovely. Really enjoy eating at this place.
The service was fast. Food was great. However, the sitting area a little bit too close from one table to another.
Always great food quick service. Can be very noisy but you get that! One of our favorite places
Food was beautiful and fresh, love the new ordering system via QR code.
Food is always amazing and service is quick and friendly
A birthday dinner for my partner - Okami is a favourite and close to home
Great food & service at Okami Frankston. The place was a bit loud, but overall it was a great experience.
So quick and so yum and really good waiter service, it’s a good value for money if your a big eater !!! :)
Great food and lovely staff, looking forward to our next visit
Lovely environment and friendly staff a very nice time was had here.
A great meal as usual at a great price! We love Okami
Don’t like that they don’t split bills. I haven’t been to a restaurant or cafe in more than 5 years that doesn’t allow you to spit the bill.
Incredible food and amazing customer service. Great restaurant and very clean.
Food is always great there and plenty of it. No leaving there hungry that’s for sure I think we all walked out a couple kilos heavier than when we entered 😂😂😂
so good going to come back for the 40th time in a few days
lovely food it looked like they have reduced the menu but it was OK it does get a bit noisy especially for thee hard of hearing
The food was amazing as always. I was a little disappointed they don’t have the plate of mixed sushi anymore but everything we ate was so delicious.
Seamless experience. App ordering works well and service was fast. Food was great!
We spent nearly $700 for a table of 12 and the complete lack of customer service... is appalling .. we are regulars to okami resturants, and have to say that this was the WORST experience ever, you are better off travelling 10 more minutes to cranbourne who are great. The attached photo is just a sample of dirty dishes that were left on the table after asking for them to be removed 4 times, and the other end of the table dishes, only got moved after personally moving them to an empty table nearby. The staff here have no clue what is going on, drinks that were ordered never came, i personally went up to the register and asked for a drink that was ordered over 30 minutes before hand, and had it handed to me, food that was ordered never came, and food that was ordered once came multiple times... if I could honestly give service no stars I very much would! When mentioning to management about my dissatisfaction and concern, they really didn't care less, and excuse was we are just busy.. this does NOT EXCUSE lack of customer service..and being to actually recieve what you order.. hospitality is always busy! if this is the experience at frankston, I really do wonder how they are still in busy and I really hope for everyone's sake they are not in business much longer. AGAIN WORST EXPERIENCE EVER!!!!
Beautiful food. Friendly staff. Great ambience. Will definitely go again.
Was a very busy night so understandably noisy but we kept getting food we didn’t order and even when requested using the card system, no servers were stopping at our table to help us. Food was amazing as always but yeah not the best customer experience.
Great service, excellent menu with many choices, all dishes excellent quality, if you are a senior ensure you are charged accordingly, unfortunately this is the 2nd time of incorrect charge
Thank you so much, we had an amazing time Thank you again
Always good food and fun atmosphere for all age groups