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Restaurants
Melbourne
Frankston
Okami - Frankston
Okami - Frankston Reviews

Okami - Frankston

Photo of restaurant Okami - Frankston in Frankston, Melbourne

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Reviews of Okami - Frankston (1,658)

Read what people think about Okami - Frankston. All restaurant reviews are written by verified Quandoo diners. Learn more about Okami - Frankston before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Okami - Frankston and book a table with confidence!

5.3/6

1,658 reviews

5.3/6

1,658 reviews

Food:Outstanding
Atmosphere:Pleasant
Service:Excellent
Value for money:Great value
Waiting time:Exceptionally Good
Noise levels:Average
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Most recent
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  • Highest rated
  • Lowest rated
New"Excellent"
6/6
Claudia M.21 hours ago · 1 review

So quick and so yum and really good waiter service, it’s a good value for money if your a big eater !!! :)

New"Very good"
5/6
Trevor L.4 days ago · 2 reviews

Great food and lovely staff, looking forward to our next visit

New"Excellent"
6/6
Anna S.5 days ago · 2 reviews

Lovely environment and friendly staff a very nice time was had here.

New"Excellent"
6/6
Dave P.6 days ago · 2 reviews

A great meal as usual at a great price! We love Okami

New"Good"
4/6
Moana F.8 days ago · 1 review

Don’t like that they don’t split bills. I haven’t been to a restaurant or cafe in more than 5 years that doesn’t allow you to spit the bill.

New"Excellent"
6/6
Amy B.9 days ago · 1 review

Incredible food and amazing customer service. Great restaurant and very clean.

New"Excellent"
6/6
Quandoo Diner10 days ago · 1 review

Food is always great there and plenty of it. No leaving there hungry that’s for sure I think we all walked out a couple kilos heavier than when we entered 😂😂😂

New"Excellent"
6/6
Quandoo Diner10 days ago · 1 review

so good going to come back for the 40th time in a few days

New"Good"
4/6
Fi J.13 days ago · 2 reviews

lovely food it looked like they have reduced the menu but it was OK it does get a bit noisy especially for thee hard of hearing

"Very good"
5/6
Stacey S.14 days ago · 2 reviews

The food was amazing as always. I was a little disappointed they don’t have the plate of mixed sushi anymore but everything we ate was so delicious.

"Very good"
5/6
Heidi R.16 days ago · 1 review

Seamless experience. App ordering works well and service was fast. Food was great!

"Awful"
1/6
Tallara C.19 days ago · 1 review

We spent nearly $700 for a table of 12 and the complete lack of customer service... is appalling .. we are regulars to okami resturants, and have to say that this was the WORST experience ever, you are better off travelling 10 more minutes to cranbourne who are great. The attached photo is just a sample of dirty dishes that were left on the table after asking for them to be removed 4 times, and the other end of the table dishes, only got moved after personally moving them to an empty table nearby. The staff here have no clue what is going on, drinks that were ordered never came, i personally went up to the register and asked for a drink that was ordered over 30 minutes before hand, and had it handed to me, food that was ordered never came, and food that was ordered once came multiple times... if I could honestly give service no stars I very much would! When mentioning to management about my dissatisfaction and concern, they really didn't care less, and excuse was we are just busy.. this does NOT EXCUSE lack of customer service..and being to actually recieve what you order.. hospitality is always busy! if this is the experience at frankston, I really do wonder how they are still in busy and I really hope for everyone's sake they are not in business much longer. AGAIN WORST EXPERIENCE EVER!!!!

"Very good"
5/6
Jane B.22 days ago · 1 review

Beautiful food. Friendly staff. Great ambience. Will definitely go again.

"Good"
4/6
Christina B.23 days ago · 2 reviews

Was a very busy night so understandably noisy but we kept getting food we didn’t order and even when requested using the card system, no servers were stopping at our table to help us. Food was amazing as always but yeah not the best customer experience.

"Excellent"
6/6
Robert B.a month ago · 25 reviews

Great service, excellent menu with many choices, all dishes excellent quality, if you are a senior ensure you are charged accordingly, unfortunately this is the 2nd time of incorrect charge

"Excellent"
6/6
Elise d.a month ago · 2 reviews

Thank you so much, we had an amazing time Thank you again

"Very good"
5/6
Lisa A.a month ago · 1 review

Always good food and fun atmosphere for all age groups

"Excellent"
6/6
Sara W.a month ago · 6 reviews

quick service, fresh beautiful food. okami never fails to deliver

"Average"
3/6
Ryan D.a month ago · 1 review

The staff tried very hard, so A for effort, however meals were forgotten, mains arrived before entrees, and drinks arrived after we had finsihed our main meals

"Excellent"
6/6
Sam H.a month ago · 4 reviews

Amazing! Fresh, quick and delicious! Will definitely be back again

"Excellent"
6/6
Jane A.a month ago · 1 review

Did the unusual thing of al la carte menu, not all you can eat - perfect. Staff were attentive, we didn't feel rushed or pressured to move. Food was fresh, hot and delicious.

"Excellent"
6/6
Cody M.2 months ago · 1 review

Attended as we had 2 birthdays, everything was perfect we all left very happy

"Excellent"
6/6
Penny R.2 months ago · 1 review

Food was terrific, really enjoyed everything we ordered, food came out in a timely fashion and staff were lovely

"Excellent"
6/6
Quandoo Diner2 months ago · 1 review

As always great food great service.. always bring my bowl of ginger wen first seated .. feel like part of the family there .. its a weekly stop for me and my family.. wonderful delight.. wat more can i say...

"Excellent"
6/6
Brett Y.2 months ago · 1 review

First time dining and pleasantly surprised. Loved that portions were small ensuring no wastage. Cocktails were well priced too. Will definitely return!

"Very good"
5/6
Mitchell P.2 months ago · 1 review

We had a good time but ordering with the phone was a bit lame

"Not good "
2/6
Amber C.3 months ago · 3 reviews

Very loud and busy. Left unattended at table then told only QR codes used now. Very upset and left

"Excellent"
6/6
Kylie w.3 months ago · 1 review

So much better with the phone qr ordering and the staff are amazing

"Excellent"
6/6
Linda B.3 months ago · 1 review

Very good service, the meals were great, will come back again

"Excellent"
6/6
Alicia F.3 months ago · 2 reviews

Staff and food was amazing. Thank you so much. My son had a great birthday

"Average"
3/6
Tracy J.3 months ago · 2 reviews

You have order at your table using your phone, it’s clunky and cumbersome. Food was delicious and I think there may be a couple of new dishes. Food does come out pretty quick. I’m not sure you get bang for your buck food wise. Cost $364 for 7 people including drinks. For a family of 4 it’s expensive.

"Excellent"
6/6
Cassie T.3 months ago · 1 review

We had a large birthday booking that the staff easily accommodated for us. Staff even shut the lights off and brought out our cake with lit candles to sing Happy Birthday. Absolutely fantastic service. Always is whenever we go!

"Average"
3/6
Guy S.3 months ago · 1 review

The food was great. But the restaurant decided to cut our reservation short by half an hour and closed the kitchen earlier.

"Excellent"
6/6
Joy R.3 months ago · 4 reviews

Food was delicious and hot. Staff are amazing, the manager very friendly and accommodating

"Excellent"
6/6
Debby C.3 months ago · 1 review

The food was great. The staff were lovely and the wait times were perfect. Thank you Okami

"Awful"
1/6
Louisi C.3 months ago · 1 review

The website advertises 'all you can eat, including sashimi,' but that’s misleading. The actual offer is limited to the plates on the menu, and there’s no sashimi plate available. They fill you up with items most people probably won’t enjoy, and if you leave anything on the plate, they threaten to charge you extra! Overall, it’s not worth it—save your time and money by going elsewhere

"Excellent"
6/6
Jason B.3 months ago · 2 reviews

Great efficient and tasty as always. Everyone leaves full of great food

"Very good"
5/6
Oliver S.3 months ago · 1 review

Clean restaurant, efficient table service, tasty food, easy ordering, friendly staff. Happily recommend it for the whole family.

"Excellent"
6/6
Linda S.3 months ago · 1 review

This was our first visit amd we were very happy with the great service and the tasty food ,we will be back

"Excellent"
6/6
Veronica E.3 months ago · 1 review

Amazing food and super fast service definitely recommended was amazing 🤩

"Very good"
5/6
Robert B.3 months ago · 25 reviews

All ways a great experience large choices in menu, prompt service & great food

"Average"
3/6
William F.4 months ago · 39 reviews

Very different this visit. The quality of the food seems to have deteriorated and the new way of ordering will take some time to get used to.

"Excellent"
6/6
Mikaela S.4 months ago · 6 reviews

Great service and food. Will definitely return to Okami Frankston.

"Very good"
5/6
Kate N.4 months ago · 1 review

Foods comes quick and tasty. Friendly staffs and good service.

"Very good"
5/6
Robert B.4 months ago · 25 reviews

Great experience happy with service, large choices on menu, quality food

"Very good"
5/6
Rita L.4 months ago · 1 review

Food was great as usual , only down side was everything is now done by QR code . My husband and I are not tech savvy . Luckily my daughter was there . Otherwise the food was great

"Very good"
5/6
Kathy S.4 months ago · 1 review

Awesome value for money, very happy, prompt service despite busy atmosphere

"Excellent"
6/6
Vicky M.4 months ago · 1 review

The food was amazing and service was quick an great

"Very good"
5/6
Matthew K.4 months ago · 2 reviews

Always Great service food delivered hot and as usual amazing

"Excellent"
6/6
Tonya D.4 months ago · 2 reviews

Impeccable service and the food was amazing as as always

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