Okami - Frankston

Lovely dining experience. Staff are lovely and food is delicious.

very efficient service, use a QR code to order food so its quick.

Great food and lots if it, that tasted very authentic. Staff were very friendly.

great food & great atmosphere, thank you for having us for valentine’s day! :)

STAY AWAY FROM THE FRANKSTON Store! I regret not checking the Google reviews before heading there. We're regulars at the Narre Warren Okami and haven’t encountered issues until now. While they’ve been reducing food options over the years, it’s still a decent spot for a treat with family or friends. However, our experience at FRANKSTON OKAMI was disappointing. The food quality and service are pretty the same and since the restaurant wasn't busy, our order arrived quickly. But we were hit with a $15 charge for food waste, which felt completely unfair. We noticed that the table next to us left food uneaten, yet they weren’t charged. It’s hard not to feel targeted when our table was just a few steps from the cashier counter. We won’t be returning to Frankston Okami

An amazing experience. Staff were very friendly and professional, food was amazing and restaurant was very clean and trendy. Very happy.

Great atmosphere. Good food and good service. Definitely recommend Okami Frankston.

Only complaint is new ordering system. Also no menus to view like before. I think that’s needs to return.

Foods was delicious and all perfectly cooked fresh to order well worth a visit

lovely family lunch with great food and service - will be back

Great service and the QR code makes ordering so simple

The food was delicious and all of it came out very fast. It wasn't very busy surprisingly so it wasn't too loud.

Everything great. Love the QR code ordering. Staff did a great job clearing our plates off the tables quickly.

Fresh, tasty food. Speedy service. Staff are lovely. Really enjoy eating at this place.

The service was fast. Food was great. However, the sitting area a little bit too close from one table to another.

Always great food quick service. Can be very noisy but you get that! One of our favorite places

Food was beautiful and fresh, love the new ordering system via QR code.

Food is always amazing and service is quick and friendly

A birthday dinner for my partner - Okami is a favourite and close to home

Great food & service at Okami Frankston. The place was a bit loud, but overall it was a great experience.

So quick and so yum and really good waiter service, it’s a good value for money if your a big eater !!! :)

Great food and lovely staff, looking forward to our next visit

Lovely environment and friendly staff a very nice time was had here.

A great meal as usual at a great price! We love Okami

Don’t like that they don’t split bills. I haven’t been to a restaurant or cafe in more than 5 years that doesn’t allow you to spit the bill.

Incredible food and amazing customer service. Great restaurant and very clean.

Food is always great there and plenty of it. No leaving there hungry that’s for sure I think we all walked out a couple kilos heavier than when we entered 😂😂😂

so good going to come back for the 40th time in a few days

lovely food it looked like they have reduced the menu but it was OK it does get a bit noisy especially for thee hard of hearing

The food was amazing as always. I was a little disappointed they don’t have the plate of mixed sushi anymore but everything we ate was so delicious.

Seamless experience. App ordering works well and service was fast. Food was great!

We spent nearly $700 for a table of 12 and the complete lack of customer service... is appalling .. we are regulars to okami resturants, and have to say that this was the WORST experience ever, you are better off travelling 10 more minutes to cranbourne who are great. The attached photo is just a sample of dirty dishes that were left on the table after asking for them to be removed 4 times, and the other end of the table dishes, only got moved after personally moving them to an empty table nearby. The staff here have no clue what is going on, drinks that were ordered never came, i personally went up to the register and asked for a drink that was ordered over 30 minutes before hand, and had it handed to me, food that was ordered never came, and food that was ordered once came multiple times... if I could honestly give service no stars I very much would! When mentioning to management about my dissatisfaction and concern, they really didn't care less, and excuse was we are just busy.. this does NOT EXCUSE lack of customer service..and being to actually recieve what you order.. hospitality is always busy! if this is the experience at frankston, I really do wonder how they are still in busy and I really hope for everyone's sake they are not in business much longer. AGAIN WORST EXPERIENCE EVER!!!!

Beautiful food. Friendly staff. Great ambience. Will definitely go again.

Was a very busy night so understandably noisy but we kept getting food we didn’t order and even when requested using the card system, no servers were stopping at our table to help us. Food was amazing as always but yeah not the best customer experience.

Great service, excellent menu with many choices, all dishes excellent quality, if you are a senior ensure you are charged accordingly, unfortunately this is the 2nd time of incorrect charge

Thank you so much, we had an amazing time Thank you again

Always good food and fun atmosphere for all age groups

quick service, fresh beautiful food. okami never fails to deliver

The staff tried very hard, so A for effort, however meals were forgotten, mains arrived before entrees, and drinks arrived after we had finsihed our main meals

Amazing! Fresh, quick and delicious! Will definitely be back again

Did the unusual thing of al la carte menu, not all you can eat - perfect. Staff were attentive, we didn't feel rushed or pressured to move. Food was fresh, hot and delicious.

Attended as we had 2 birthdays, everything was perfect we all left very happy

Food was terrific, really enjoyed everything we ordered, food came out in a timely fashion and staff were lovely

As always great food great service.. always bring my bowl of ginger wen first seated .. feel like part of the family there .. its a weekly stop for me and my family.. wonderful delight.. wat more can i say...

First time dining and pleasantly surprised. Loved that portions were small ensuring no wastage. Cocktails were well priced too. Will definitely return!

We had a good time but ordering with the phone was a bit lame

Very loud and busy. Left unattended at table then told only QR codes used now. Very upset and left

So much better with the phone qr ordering and the staff are amazing

Very good service, the meals were great, will come back again

Staff and food was amazing. Thank you so much. My son had a great birthday