Organica - Concord

The staff are always friendly and courteous. I have a broken arm currently and their care of me was exceptional. Our mains of barramundi and lamb were perfection on a plate. The choice of wines is great. One little regret was my hubbie's lava cake was overdone, so crusty around the edges and pretty much no gooey lava. He's uncomplaining so just ate it. It's Christmas. One can he forgiving. We love Organica Concord.

Enjoyed our lunch. Friendly staff. There was a lot of background noise, so I would have preferred the volume of the music to be reduced.

Would of been nice to have air con on as it was very hot.

We are a group of between 10 to 20 and yesterday’s breakfast was a typical event we’re not people turned up than we booked, and the mangers and host were very helpful moving us to the back room and setting up the tables we needed.

The food was very nice but disappointing that we waited an extraordinary amount of time for our meals. Understand it was busy and the waitress was apologetic (not her fault) but seemed an excessive wait time.

Our party of 8 enjoyed a lovely lunch - thank you

Good was very average and the pasta dish was inedible. Souvlaki’s were very dry. I usually love this place but sad to say I won’t be back.

Nice coffee, and with great serives. Wood fire pizza is the best

Food was good, very slow and inattentive service.. has been better.

We requested the room at the back as the restaurant is extremely busy & as one would expect in the circumstances quite noisy, We did have a quieter time there and the waiter Vijay or Vikek (I am not sure that I have the name correctly)was very pleasant, attentive & courteous.

It was a birthday dinner. The food was good, the service really excellent .

Didn’t feel very ‘organic’, more like cheap pub food. Disappointing.

We asked to sit in the back room as it was to noisy

No redeeming features. Will never come back after years of coming here

Delicious food, great atmosphere. Desserts looked good but I was too full.

The overall experience was fantastic and staff were friendly and helpful.

Pizzas were delicious and service was very efficient and effective

Great place to get together with friends. Nice location, nice food. Chosen for veg and GF options

Had to send poached eggs back as they were hard, pancakes were cold

Will be back … great service! thank you from all !!!

Food and service was very average with a decent wait time time for food to come out.

Staff very attentive and helpful turned music down as asked

Wonderful taste of cuisine with fresh ingredients and excellent quality of materials. I recommended The pasta Gamberetti linguine and meat platers compliment for the chef for beautiful sauce and juicy lamb cutlets. My son luv the cheesy taste Pizza and salt and pepper calamari. All staffs provide excellent customer service with friendly smile. Overall I recommended this place.

Great food, good for groups as well as couples. Good atmosphere and service!

Very nice thanks it was a birthday so the staff were very attentive to us 🥳🍾🥂🌷

Organic is our go to for a good late night dinner, does not disappoint.

Attentive service with very good food and a good atmosphere

Love the all day breakfast. Quality of food was great. Menu selection awesome.

Easy to book online, friendly service, food was nice and reasonably priced. Only negative was that the chicken skewers were alittle dry but its expected when using chicken breast, other than that, pretty good.

Great food and terrific service! Have eaten there twice this week! Lovely !!

Amazing staff, delicious meals. Music was a little too loud.

Great food & desserts. Lovely dinner out with my family & kids.

Despite booking for 5 people and getting there on time we didn’t get a real table but only two small round cafe tables joined together, making it quite uncomfortable. The service was good, the food was ok. Not something I’d go back for.

The food was below average. I made advance reservation asking for a quite spot but they failed to accommodate this request. We ordered only one pizza and they took 35-40 mins, while everyone around us who came after us received their orders. The worst experience ever.

We sat outside it was lovely. Service was great and food delicious

Ordered a seafood platter seafood was over cooked.And slow on service.

Wonderful service. The waitress was so sweet, and accommodating for our complex order. 😝 Was amazing food too.

Ordered coffee, a main and some steamed vegetables. Coffees came within 10 minutes, but we were waiting at least 45 minutes for mains (lamb and potatoes). It looked like people who'd ordered after us got their dishes before us, and despite having a *lot* of staff, I struggled with flagging down someone to check what was happening at the kitchens. Eventually the staff member who *did* check didn't really come back to tell me what was happening - I had to wave him over again. He said the dishes was 5 minutes coming. 10 minutes later, I paid for our coffees, cancelled the order, and went to Frangos, where we were sorted in 5 minutes with great service. It was nearing 2 at that point, I'd skipped breakfast knowing I was lunching with my dad, and we just needed food.

Our food order was very delayed, only complementary hot chips to say sorry, not great service.

The service was terrible Slow and waitstaff were not helpful and at times rude I know it was busy but then they need more staff

Food was excellent, tasty and hot, delicious. The sweets from the cabinet fresh and wonderfull. The service from the two young women was our highlight, they were both attentive and friendly.

Easy booking process. Very friendly welcome upon arrival. Attentive service by the staff. Very good food. Excellent atmosphere.

The pizza was delicious and the service was attentive and friendly. A very nice experience overall.

Well trained staff, good food, good atmosphere & dining pace. Very enjoyable.

Had a great time was my 8 months anniversary. The pizza was amazing cooked perfectly. Also had the meat platter for one which had a perfectly cooked lamb chop, the chicken and lamb souvlaki were great with the pita and Greek salad. Definitely will be back

The venue is great however there are so many areas that the quality of the service could improve. First of all, we ordered two pizzas, one came wrong and when we asked for it again, it took so long that we had to cancel it. Secondly, the main course came after 45 min and when it was served there were no fresh cutleries on the table. Plus, the chips were so cold we had to ask for it again. During all these times, we were not checked for another drink. It could have been an opportunity to sell more as we were thirsty for another drink. Furthermore, the bill came to our table without asking as if you wanted us out. We understand that you were closing but you were the one 45 min late for main course without cutlery and cold chips. Finally, I must say that the bill was wrong. We had to get it fixed as we had to cancel the second pizza. All these should have happened before a customer asks. That is called service, hospitality and a great experience.

It was a great atmosphere and we were very happy with the waiting staff and meals

Very nice food and great service. The restaurant is also very clean, fresh and modern.

Staff were disorganised.. tried to order pizza and were told they were too busy and they took too long to cook!! Yet on both sides of our table were enjoying pizza.. not to mention that they were NOT busy.. had to ask twice for one out of three drinks! Will not be going back or recommending ( as I have done in the past)

We usually quite like Organica but the customer service tonight was disappointing. First they missed our drink order and had to re-order again. The drink took a long time to come which was strange cause it was not particularly busy at the time. After we left the restaurant, I received a call from them to ask us to go back to the restaurant to pay because we had paid for a different table with a difference in amount - the staff member blamed that we told them the wrong table number! But both my parents checked the bill prior to making the payment and we were sure we got the right bill. The staff did not show her appreciation nor any apology despite us making the effort to travel to the restaurant to make a second payment. Honestly we felt very disrespected and probably will have to reconsider visiting the restaurant again.