OKAMI Silverwater

I have a great with friends Good and service are amazing 🤩

It took a bit of time and reminding to have order served .

I am extremely surprised Okami Silverwater has received so many positive reviews. We dined there for lunch today and were extremely disappointed to say the least. Not only was the food not even close to authentic Japanese (it was very oily and fatty), the service was absolutely atrocious. I had enquired on two separate occasions as to how fast the service is between courses and was assured that from time of order to served on the table was 5 to 10 minutes. Although it was not busy today (the restaurant was just over half to three-quarters full) we felt ignored by all of the wait staff except for Jessica (whom was not even our waitress), and even after finally being able to place an order, we had to ask a number of times as to when we would receive our food (as we saw a number of other tables of people whom arrived after us, and ordered after us, receive their meals before us) and when our food finally arrived over 40 minutes later, they had only served half of our order. This happened numerous times throughout the lunch and we left hungry and definitely did not get over $100 worth of food (which is what it cost for 2 adults and 1 child). We all agreed that a sushi train is a much better option for the future.

Worst service ever encountered. Initially we were greeted by a lovely lady, we asked if we could sit under the air con (they only had two and it was an exceptionally hot day) she went to ask someone who then came over ignored us and served people after us, we were placed at a table next to the counter. The rude lady then placed people who came after us where we had asked to sit. They were not reserved tables and we also had made a booking. After that we just left, I do not appreciate being rudely spoken to or ignored for no reason. Very disappointing.

very good experience and food is fresh and service is good.

Dish are made fresh and attractive food are deliciously served

Great food service was good would definitely recommend to friends.

There were 8 of us who enjoyed a Sunday lunch. The food was fresh, interesting and delicious. We will be back again.

Visited Okami Silverwater for Diiner as a family of 4 As always good quality food and great service

Very delicious food. And good service by the staff members.

It was a pleasant dining experience especially that my family from overseas came to visit and we clebrated my daughter's birthday in Okami.

Very nice food and good service. Good price. Yummy . Thank you

The staff did not look at the customer and just ignored Order food, wait food taking so loooooong The roll was so dried, I won't visit again

Food not fresh, came out cold. Waitress had aggressive tone and they wouldn’t let us put what we wanted on our sashimi platter.

Great staff, great food, wait time was short and sweet. Filled up pretty quick so we did unfortunately have a bit of leftovers that we couldn’t cram in. But definitely worth it, it’s cheap and a go to for my family. Thanks for proving wonderful service and can’t wait to dine with you again

Always amazing food, friendly staff😄have been there many times. See you soon

Adding a QR code order system would be nice. That's all.

Good but not spectacular as our last visit a couple of weeks ago

The food was delicious. However, our orders for drinks were mixed up and took a very long time to arrive. It is often hard to get the attention of waitstaff as they are so busy.

The food was amazing, to be honest I found out about this amazing restaurant in Melbourne and then I looked around to see if it was in Sydney and I found it and I'm so glad I did because this will be my place to go every time I go out for dinner. I'm so happy I found okami in Nsw

Food "s great , service are good , will be come back

Good value. A bit short staffed tonight so ordering the food took longer than usual.

The over all experience is great, the food is nice and fresh. The only downside is as a buffet style restaurant there is a limit of one of each dish per person on the desert maenu. This is the first time I had seen limit on food in a buffet style restaurant.

Great experience but the squid dish took an hour to arrive.

We have a service also the food s was fresh

Food and service was great. Lots of options on the menu

Food is good. The pay point is payment. First no split bills most people go as 2 couples and you can't split that is a joke. Also 1.5 fee for card. Get with the times and stop charging fees to your customers.

Everything was to my satisfaction, loved everything about it! Great Atmosphere! Service was on point.

lovely food and staff make sure to order as mich as you can 1st trip as 2nd 3rd order takes time

Good place, good food, good service. Lookong forward to comming again.

It’s lovely and staff been very attentive so overall my husband and I enjoyed our first visit

Service was slow and they seemed lost and our orders got sent to different tables. Could not handle a busy night which is a shame

Very busy due to Father's day but well organised as everyone had pre-booked. Food came out relatively quick after ordering despite the amount of customer present.

Service very good. Friendly staffs. Foods very nice. Variety of choice

Fantastic food. So fresh and tasty. We will be back.

Yummy food and a lot to choose from. Good service.

It was a busy night due to Father’s Day but staff were very lovely and food was yum

Prompt, friendly service. The food was quite nice and the venue wasn't particularly busy.

Great value. Fresh and delicious. Couldn’t fault the quality, value or service.

Booked a table for Father's Day Lunch and even though the restaurant was packed, the food arrived quickly and was scrumptious. The seafood was as fresh as always. Really recommend this place.

As expected its busy for father’s day. Didn’t get the correct quantity of our order although we chase them up. Staff remain friendly. Food is ok for buffet

We always enjoy dining at Okami. We love the food tho service is a bit slow. On Mothers day they missed some of our orders but it was ok but could have been avoided. This time no miss but just bit slow in serving the food.

Overall food and services are very very good. Also good value for money. Sure will visit again

Excellent . Great food and service. Highly recommend to everyone

Fantastic staffs. Food is beautiful. Only thing was not enough staff chef. Waiting for food a bit long time.

overall ok experience, , , , , , , ,

Not enough staff with big party. Long wait times on food. Was not allowed to order more to compensate for wait time. (Because of big party) Used 'No. This is our policy' to answer all requests.

I love the food . Service are great too .

We ordered the sushi & sashimi platter twice and we specifically asked for the one same as the picture during our 2nd order. However, we still didn’t get what we wanted. The waiter later on mentioned that it’s because we are on 2 people settings and not 4 people settings so the portion is reduced- only 1 salmon sushi and a few pieces of sashimi. It didn’t make sense at all when it’s all you can eat menu. It is clearly misleading and it is only 1 per type of sushi or size reduced for 2 people. In this case it should not be as sushi sashimi platter because it is not a platter. As the restaurant was full house, the staffs were really fast-paced and wouldn’t expect good customer service- there were so many times where the staff won’t bother to serve the plates nicely, they would literally just slide it to your table from only one side to wherever space they could spot on, including extend the hand to another side of the table

food and services was great..I found table too small and atmosphere bit noisy to have decent family conversations