Okami - Shepparton

Our night was very inaccurate. We waited after asking twice for someone to take our drinks order. We were seated and over 6 times we were approached by a waiter to place food on our table that we did not order. Our orders were haphazard. Food we ordered together, did not come out to our table together. On 4 separate occasions we had to ask if our next course was coming out. Previously the service has been faultless, but tonight there were many many errors being made all night. Very disappointed, as it was my birthday and I found it very stressful and not the relaxing evening I was hoping for my birthday.

delicious as always. It can be a bit difficult to get one of the server's attention though

Sushi is delicious and clerks are very nice. It is worth to visit again.

Absolutely loved it. Staff are Greta a d food was amazing. My kids and I will be back 100%

The staff are polite and lovely to deal with, along with great food

we love okami, but not being on tables near the kitchen area as it loud and everyone is raising their voices to communicate with others at the table

The only disappointment we had was that I had gone in a couple of days prior to our booking and the nice young man showed me where we would be seated, which was fantastic as we had mostly older people so the bench seating didn't suit us. When we arrived we were seated at the bench seating. This made it very uncomfortable for some if our guest's. Had it not been a 1:30pm booking, we might have actually left and gone elsewhere.

Was absolutely delicious with fantastic service. Very happy with our experience.

Was a good night, but when we got there our table wasn’t ready. Fair enough but waited a long time for our drinks and then be told there was no glasses,some of the food we ordered didn’t come but they were busy.then we had ice cream only to be told our 2 year old couldn’t have one only adults who pay, but the nice waitress did give her one. It’s just too rushed for me.

Service was fantastic, food delivered hot and fresh. Fantastic night

A very pleasant evening spent with the family at a great restaurant. All staff were very friendly and efficient.

Great experience, food was fantastic and the atmosphere was relaxed with many customers enjoying the entire experience of the restaurant.

Meals were amazing as always with fantastic service thank you

Delicious food and great service Always quick in food service

The waitresses never came and asked if we wanted food and didn’t seem to want to be there at all when we were able to get there attention we did get our food in a good time overall was terrible just because the service was non existent

Good was great service was also good. See you again soon

Absolutely enjoyed the night. Everything was amazing. Couldn't fault anything. Will definitely be back.

It was fantastic, we had a great meal and enjoyed every part of our evening.

It's very Felling, Order a little at the beginning, they double its size of the meals right at the end So you'll be extremely full when leaving

Food was great, service was good and restaurant was easy to book

A lovely night spent with family and friends, food was good tasty hot and served quickly. No issues when we kept ordering. Everyone enjoyed their meal from soup to desert. Thank you.

Food quality was good, but sushi platter took a long time to come and second order never came

We love it, our favourite menu are yakiniku beef and miso steak.yumm…

Great value great food worth in every aspect so go and try you won't be disappointed

We always love going to Okami for special occasions. Love the food!

Loved it, friendly service great food, highly recommended for anyone looking for dinner

Great food and service ,,busy night but the food came fairly quickly

The food was amazing and the staff was very nice

Wry friendly service and very fast bringing the food out.

The food is always great. Unfortunately the boss chose to tell off a waitress for a long time not too far from our table. i couldn't hear what was being said but no mistake in his body language and gestures. I felt uncomfortable for her. He should stay out in the kitchen or somewhere & not waiting tables. Previously there was just waiting staff and not him and it was lovely environment. Now its more stressful due to him. So terrific food, nice decor, lovely staff but a double minus for the boss. I don't feel like going back there now. I really dislike people like him ….well his actions and body language..,very forceful

Wonderful food, would come back again and try out more food

Drinks were a little slow but food was amazing and come out very quick. Our server was so bubbly and lovely

Yummy food service was good Beers a bit expensive though

I will always come back here staff are amazing so is the food. Can’t wait for my next reservation.

My 10 & 12 yo's loved the experience. As did the adults. Food was delicious.

Food was very slow in the beginning which I would have liked to have my chicken with the rice but the rice came out and then we waited another 15 mins for another dish. It did get quicker, but unusually slow in the start of the evening. Very cold sitting near the kitchen, we were shivering. 🥶 Overall we always love the food just not as good this time.

It would be nice with some music. But food was amazing and staff were great

Great service great food great experience definitely worth coming back

The food was excellent but consistently came out lukewarm with long wait times

Good food and great customer service..Highly recommended! Will definitely come back!

Great variety good service I would recommend it highly and I did

Nobody was at the entry to greet and seat us which was a bit strange, however once seated the staff were very attentive and food came out quickly. Would have been great if we had been offered a second round of drinks but getting staff attention was difficult

Went with a group of 7 people and was amazing. Had so many different dishes and we all got to try many different things. The staff were amazing, the food was amazing, the vibes were amazing. 100/10 can’t wait to go back.

I would 100% recommend everyone to go there. Staff are lovely food came out quick.

Once again staff were amazing food was delicious. Made my birthday dinner fantastic.

The service was great and all the food was delicious.

We took our young teenage grandchildren and encouraged them to order for us as well. It was an overall easy experience for them and the food was delicious.

Very accommodating waitresses, very reasonable prices for foods we eat.

Great restaurant with beautiful friendly and helpful staff who couldn't be more pleasant . They were so switched on and attentive . Would 100% recommend .

Always great at Okami Shepparton great staff fresh food and always so clean .. well done team at Shepparton Okami ❤️🇯🇵