Reviews of Okami - Epping (481)
Read what people think about Okami - Epping. All restaurant reviews are written by verified Quandoo diners. Learn more about Okami - Epping before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Okami - Epping and book a table with confidence!
481 reviews
481 reviews
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It took a while to get our food and we had to ask for it a few times
I had a great experience! Thank you!! We will come again :)
This place is our favourite restaurant where even kids enjoy it!
Food was delicious and the staff were amazing especially Michael ( true gentleman)
their food was delicious and really suggest it. Try it
Okarmi is very beautiful and so are the staff are just beautiful
Nice fresh food, waitress just needs to walk to the other side of the table instead of reaching across to collect dishes
First time ever trying Japanese cuisine & absolutely loved it. Will definitely be back
Great value for money and very convenient too…friendly and efficient staff!
Very slow service and almost no sauce on any of the food coming out
Good staff. Good food. We like it. I suggest it.
First visit, we'll worth it's money food was great. Well done
Love okami! The sushi is always so yummy and fresh
Always a lovely dinner and food is always so fresh. We love dining here
Found one particular staff member to be rude. Also waited up to 1 hour for some dishes and had to remind staff
It was much better than last time we went. It was quieter since it was a Wednesday and the food tasted so much better. It was lovely
Good was good, ambience was good , and service was good
we love the new menu ,food is delicious and customer service is amazing
we love the new menu ,food is delicious, and customer service is amazing
The changes are excellent will be coming back soon Thanks
We were asked to leave before the 2 hour sitting period was over
Absolutely amazing, the food was superb and the service was great, exceptional value for money ey, will definitely be going there again
Great staff, great food, will definitely be returning with more friends.
Always a great experience. thanks to the nice stuff there
we are elderly and dont like the order via QR code, but we asked for personal service. Which was fantastic.
The food was great as always. We have been here a couple of times and enjoyed thr buffet. We always notice that if we have ordered a second tempura prawn and vegetables dish that never comes. Even yesterday the tempura prawn and vegetables second portion never came and also the second portion of soba noodles also didnt come, the steamed rice was very late although I know its pre made and ready to be served but this took a very long time to come. Even when we ask the staff they have no time to review our order and say its on the way or even say if order has not gone through. We cant see what has been ordered as well after the order is submitted.
lots of options. but 1hr and 30 min the staff already wants us to leave
Service was quite slow and we ordered a few things that we didn't receive.
I enjoy it was easy to order food on your phone
Food was warm when it was brought to our table and taste was amazing.
Good friendly service towards the being of your booking. Food is always amazing.
Lovely food with good service & Child friendly. Thank you
food was good but they keep repeating our orders eventhough it was all you can eat
Generally friendly but brief service. Food was excellent, just too much sauce at times. 9/10
Quick service and delicious food. One of our favourite place to go for date night
Good food and good value. I can’t say good service because one staff is ignoring us. But some other staff they are really nice.
Lovely helpful staff. The food was cooked to perfection. We received excellent customer service.
Had to ask many times to have our orders taken. The price has increased and the quality of the food has decreased. We have eaten many times at Okami but unfortunately today’s experience was our worst.
Friendly staff at Okami and delicious food but I think the tables are to close to other tables
Great booking and reservation confirmation. However we’re rush to leave and ordered our ice cream and did not have a chance to eat. A lady came to the table and took them away !!! All you can eat deal???
Absolutely dissatisfied..... I have previously eaten here and been more than happy however this time I would call the food disgusting. From overcooked rice and noodles to undercooked tempura prawns and vegetables. The beef in the undo noodle was unrecognizable simply a portion of fat not meat and I say a portion as it was one big hunk not pieces. Not to mention very poor service or more to the point no service as you need to place all orders via an app with bad Internet reception. I highly suggest no going to this restaurant at all you would receive better Japanese food in a shopping center food court.
It was very prompt and the servers were polite. So worth the price.
Food was good we had alot of missing order's.... and Service slowed down waited awhile for food to come then the Portions were getting smaller.... it will be awhile before we're back.
Staff not very friendly. When booking online I didn't tell that I needed a high chair. Arrived and got told sorry we gave you a table without option for high chair. a high chair would have perfectly fitted at the end of the table. Never again this place staff not very friendly
Food service time was greatly appreciated, but lost track of ordered items delivered or not no I do on that, Options are limited especially for buffets. Overall loved service and ambiance, happy to visit again in another 6 months, as don’t want to repeat same food again and again frequently.
Super quick service nice food, happy customers. Thank you !
Food was fresh and delicious, the atmosphere was prefect and clean staff where extremely helpful and couldn’t fault them, highly recommend and will definitely visit again
Amazing food, amazing service! Loved being able to do the order directly on our phone and having it go directly to the kitchen
Food was great - service was very good and quick!
Some of the food came out cold. Entrees were served last. Bit the same variety on the menu as some of the other Okami restaurants