Okami - Doncaster

Nice food, variety of choice. Staffs are nice and good environment

great, fast service too! very tasty and quick , we enjoyed

the food was amazing as usual and very fresh too

Ok we get it! Hospitality is struggling… Hmm wonder why? We have dined here previously twice, good value, albeit service ordinary. Now you have to order everything by QR code, clunkiest, un-user friendly ever. Service non-existent, entree’s came with mains, to get a glass to serve our BYO wine took over an hour! Food took forever to arrive and not in the order they were ordered. Gave me time to have a good look at the restaurant; upon arrival grass knee height, gardens unmaintained, leaves piled up at entrance, curtains taped to windows, overall feeling of yuk. Bill provided & yes very quick to charge corkage of $12 each of the wine bottles we bring, but no glasses? please refer above. Won’t be back!

The foods were good. We had a very good experience here. Thanks.

Good customer service and food was good too. Value for money

Great food and we had a great time! Food came super quick to.

I booked 5pm first entry customer. We loved the food and service there.

It was fast at the start and then missing quite a few dishes near the end. Quite a few vegetarian options that could be accommodated but same as most. i hope there more tofu options like vegetarian noodles or soup based

Service was very slow. Not friendly staff and not enough staff

Just so so. They did not grant our request to have a table near the cherry blossom area as we are celebrating Father's day, even after I reiterated it upon arrival about our table request, but to no consideration at all. Also they served wagyu beef which was not newly prepared, it looked like it was aleeady been served to and touched by other cistomers as it has a few mixed grains of rice on it. It was disgusting. It's very hard to order sashimi as it has to be always with the whole set combination with sushi rolls which there is only 4 tiny slices of sashimi per set adn a lot of sushi rolls. Same as prawn tempura, cannot order solo prawn tempura as it has to always come in combonation set woth vegetable tempura. Very wrong and awful strategy of Okami to make customers not be able to consume much of what customers juts want to eat. And so on.

No waiting, quick, waiter very obliging and helpful in explaining how to order, food was delicious

Always great experience here! Food is delicious and service is also good.

Waitress doing the excellent service , Very satisfying , I will go there next time

Awful foods. Quality was no where near japanese foods.... waste of money

A nice place to eat and the staff was good

An empty table has been holding on for at least 25mins within our one hour experience in this particular Okami restaurant. Until today, our family have been huge fans of Okami and this is definitely the WORST experience!!! Even for every single dish of the first order, we have only received half of them. And since the first order has been served, you could feel the following orders are served truly slowly. We didn’t over order and only ordered what we’re able to finish, however, it seems much unlikely to be served as a normal all-you-can eat restaurant. Not to mention that you’re unable to review your previous orders in the ordering system and therefore unable to complain with it. Somehow we are getting the feeling of being played the tricks instead of enjoying the food, which we have paid for. After all the waiting, we couldn’t help complaining about not being served with any food and that we’re still hungry, we got the explanation that the system is not working and the kitchen didn’t receive any of our following orders. The waiter kindly offered to take our orders over their iPad, but we just didn’t have the mood any more. Never ever come back again and completely disappointed.

We loved our visit to Okami Doncaster. The food was great quality and portions allowing you to enjoy a wide range of items from the menu. What really makes this venue are the staff. They were so lovely! We had a wonderful night out and look forward to returning.

our waiters were wonderful and accommodating to our needs. The food was fresh, tasty and came out quickly. We highly recommend this place!

Restaurant and food are lovely. Bit disappointed they have a qrcode to order. Prefer to talk to a human when ordering.

Staff were not helpful nor friendly. We had a child with allergies so we supplied his own dinner. we were not aloud to have it at the table so had to take the child into the carpark to eat it. When we told the waiter he wasn't eating , he said he needs to sit here on the end of the table so “we can watch that he doesn’t eat” (that meant removing the child down the adults end) he didnt want to move away from the childrens end so the waiter he put him down as eating and put him on the bill. Then when we went to pay we had to try and get him removed off the bill We did not see 1 smile the whole time we were there.

Quite value for money. Go early as made to order food is slow to arrive at table when crowd builds up.

Food so salty and oily! So thirsty at night time

Food not bad but the price is affordable, no complaints

Food is not really bad but delivery very slow and some food not served

Prices are good ! Foods are not bad but no services

It’s a good bargain restaurant if you like Japanese food

Nothings wrong and no comment! Will be back again lol

Food is good and the price is good ! But sometimes we need waiting for long time

Can’t order Sashmi only ! We need to order sushi and only come with 4 slices of Sashimi

Come for many many times ! No comment on this post

Waiting too long for the food! No service and no smile

Visit this restaurant many times! Love the price and the food

Prices are good and come to visit once a month

Yummy food and the price is good! Lots of choices

Service is good and the food service was good! Good restaurant

Food is yummy and will be back again and introducing to my friends

Good food and efficient service. quite good for family with kids

Food was delicious, great variety, very quick and friendly service. Highly recommend

The tables were so closed to each other. The food was perfect and delicious desert does not have enough variety

Easy ordering using QR code to order when ready, and quick service. Food was very tasty and cooked beautifully.

Time for delivering of the food was slow, eps the sushi platters. The worst was some of the sushi plotters were not that we ordered. We will definitely not to visit this restaurant again and won’t recommend others to go this restaurant.

Excellent customer service and super delicious food! Will surely return:)

Good service fresh hot food enjoyable evening had by all

The food was delicious, quick to order. We booked buffet style japanese food . We need order 9 dish at time between 3 people . We were full after eating after 10 dish. Good price

Great food and great customer service. Highly recommended place .

Not enought staff. Didn't get orders right. Food was slow to come out. Gave us a small table for 8.

Found we had to ask several times where some times were. A serving of rice ( to go with the terriaki chicken) didn't come at all. The actual service was slow, so we got the code and that was quicker. Not everyone is able to use the code and I think it is very important to give the same level of service then a waiter is needed.

Excellent, fantastic service, will come again, and thank you very much.

First and difenitely last visit. I no longer wonder why it’s a cheap all you can eat, absolutely no quality on what is offered. But the biggest disappointment was staff behaivour. Minimum expectation when you book and dine in, is being treated with respect and this is something Okami Doncaster doesn’t offer. Staff or at least the 3 we talked to last Friday night could hardly speak or understand English which affects customer service big time. A young guy working as a waiter had very rude behaviour, when serving dessert he even went as far as throwing spoons on the table and leaving. I ordered a drink and I was served something else, I had to ask for it to be changed and after 15 minutes I was told we’re sold out! No apoloies for changing my order without notice. We were still eating and website showed 10:30 as closing time, around 9:40 waiter came to us and said “gove me the soy sause”, no please no nothing else. To be honest I was shocked both with food quality and disrespectful behaviour of staff. I will not recommend this place to anyone and will never go back.