Okami - Chelsea Heights

Service was terrible had to wait excessively long time between food coming out. And had to ask multiple times where for food which was order. As we went to early session we did not get value for money. As we spent most of the time waiting for the food. And then had to rush out of there. Also some food that was meant to be hot was cold. And portion sizes were inconsistent with same dish.

Some items ordered didn’t arrive asked twice more before got. The noise level was absolutely terrible, so loud had to yell to place order and talk with others on our table. The staff were very friendly

We had a great time the staff are friendly and efficient, the food was fresh and came out quickly and the atmosphere was fun.

Great value. Fresh food and highly recommend bringing friends and family

love Okami but was noisy Food amazing as usual :)

Love it , great food , friendly staff Highly recommend

Great food, staff great. We had 2 people that had never experienced Akamai before, they loved it. Very hot next to window and in restaurant, we will definitely come back

First visit to this new Okami in our local area..really impressed with size of the facilty compared to the others we have been to. Not as noisy and really well staffed. Food and service were great, will be our go to Okami from now on.

We really enjoyed our dinner. The staff were friendly but they all seemed very stressed and always in such a hurry. We will definitely return with a crew again soon.

First time and food is incredible. Recommended Will be going back

Great food. Good price. Great service. Will go again :)

The food was great, the service was fast. Would highly recommend.

Great food and variety on the menu, but a loud ambience that doesn’t really allow for conversation. We will return though :)

Very obliging with table request. Food arrived quickly and hot

Really enjoyed it. The food was great and the waiting times were good for conversation between treats.

Good food, friendly service. Servings of food were smaller than previous visits at other Okami locations.

The food is always great but they definitely need more staff. It took 20 minutes to be served after we were seated.

We love Okami, Chelsea Heights is one of the newest on the franchise and please to say it offers the same quality and service as the others we have visited. If you like a variety of Japanese, they offer it here.

Food fresh and delicious 😋 can’t wait to go back

Love the food love the staffs but it just a bit noisy 🥰

Great experience! I'm eating at your restaurants twice this week! see you again over the weekend!

Had a fantastic time thank you guys, food was awesome and staff were lovely.

Great value, delicious food. Excellent for families. Loved it! Will definitely be back.

Great food, plenty of variety, good value, and good service.

Delicious food , Great service , nice atmosphere here , good value all you can eat.

Food was great, tasty & served so eloquently. The staff were always willing to serve us & always cleared our tables promptly.

Few teething problems... but for new restaurant nothing unforgivable. Would highly suggest better signposting entry to restaurant and investing in some sound dampening. Was almost impossible to hear on the night I was in attendance

Amazing food, Great service, very quick, pleasant ambiance and very well priced!

Overall great food and service and ambience. Well done to the Okami Chelsea Heights team!

Yummy food but very slow to receive some food items, some we got which wasn’t cooked properly and other tables (that ordered after us) were served their food before us, things were also forgotten. Not as good as Cranbourne.

Heaps of food, brilliant value for money. Make sure you go hungry....

Incredible food fantastic service lovely atmosphere. We are Going back ASAP

The food was amazing, but the service was slow. Getting wine glasses took forever and when they finally gave us glasses for our red wine, we were given champagne glasses! The kids drinks also took a long time.

The food was delicious however a lot of our food kept going to the wrong table. This was on valentines day and during a vsr6 busy period. Overall my partner and I enjoyed the food we ordered after speaking to staff. Staff were friendly. Will go back.

Great services and good food . We will comeback again :)

Most awesome restaurant, , great service and food as good as you would expect from Okami restaurants. Chelsea Heights is my favorite Okami restaurant. Hampton Okami needs a renovation and too many tables to tight and bad service not like Chelsea Heights flagship Okami

Great quality Great value Service was good. Very Highly recommended

Food was great but if you don’t like noisy crowds Saturday night may not be right for you

Delicious food and friendly staff. Will come again. Suitable for family and friends party.

They need to get better on managing gluten free foods for coeliac patrons. While they advertised Gluten Free the wait staff lacked knowledge confidence around this. If you are coeliac ring ahead and talk to them.

upstanding food great tasting good choices great service good atmosphere

Lovely new Okami location! Great high standard of food as always!

Food was great but at times took a long time to come. It was also very loud in there but the staff were friendly and it was great value for money so we will definitely be back.

Really great! Worth the money and delicious food and customer service.

We ordered several items that we did not get, and then had to re-order more and not all these turned up. The food was fantastic, very fresh an tasty. The noise level was too much to have a conversation with people in our group. Only other issue was the finished plates were not taken away before next ones arrived and we had to offload these onto anotehr table. These issues are just learning curves and I'm sure they will be fixed so that you will have a smooth running fanitastic restuarant. Look forward to my next visit.

Amazing food every time!! Great staff, definitely recommend....thank you okami! Arigato!

great expedience and great service would go back again .

Restaurant was well presented and food was good, good location

staff fantastic,food so so and very noisy,I couldn't hear the person next to me

Hot food mostly came out just warm or cold. Sushi was excellent