Okami - Caroline Springs

Staff all look grumpy and never say anything just dumped the order on our table. One of them was already touching the food while putting it on the table. Need more training and need to have a good customer service.

It was great time at Okami over the delicious foods.

Been here to this okami branch for the 5th time. service is pretty good. food is good. . always walking out feeling full and happy 😁

The​ food​ was​ so​ excellent make​ me​ full Next​ time​ i​ will​ go​ to​ eat​ again

food was delicious, service wasnt horrible but it took a while for them to bring my food at first

It was great, the food was wonderful. Will be going back.

Very nice customer service! We’ll spoken and kind, very happy.

staff and food really good but it seemed that the waiting staff were all over the place and we waited a long time for or meal sometimes asked 3 differ3ent waiting staff about our course and ended up with two serves instead of one. Wasted food.

Fantastic food as usual. Very busy at Caroline Springs Okami!!

Great night for dinner. Atmosphere was alive and the service was excellent. Food came out quick and delicious

Great service and friendly staffs. Food came out quick and fresh

Great dinner, friendly staff, amazing food, definitely will go back.

Great Service, good food - fair pricing, nice atmosphere, clean and tidy.

Friendly staff, good service, very tasty food and reasonable price.

Most dishes were pre made and just kept in the fridge until it was ordered, this really affected the quality of the food. Service was not great too.

We enjoyed the food we ordered and found the waitress was very helpful, friendly and with a very welcoming smiles which is good for patrons. We were so happy that we tried for the first time in Okami Japanese in Caroline Spring. Highly recommended to try and dine.

Great food & great service as always really enjoy eating here

Delicious as always! Great when you want to try a little of each variety of Japanese food.

Good food and excellent services. We will come back surely.

Food seem to be reduced, my favourite Japanese Pancake was taken off the menu. However other foods stil in good quality.

Absolutely delicious food. Will definitely be back.and spread the word.

Good value and tasty, you can’t go pdf Okami for consistency

A regular at this Restaurant, Staff and the food are awesome, Unfortunately sometimes the noise level is extremely loud but thats something the restaurant would not be able to control.

Greeted and then seated. Our order was taken. Then we started receiving food that we didn't order but we ate it as we were hungry thinking this will get us started till our food arrives. The kids were so looking forward to the sushi and noodles which we ordered 4 times and waited just over an hour for. They kept eating rice which there was an abundance of on our table for some reason. The waitresses just place the food and go so you don't have a chance to say anything. We the adults felt so guilty to eat as our kids weren't eating. It really was chaotic on this particular night, I believe they were training new staff and orders weren't coming to the right tables. Food was yum but so unorganised.

AT the start it was very slow and our first round of food never came However after 40 minutes it was great ,the food was good quality

Nice food but once again the service is very slow and you always have to try and get someone’s attention to be served

Nice food but service is a bit slow and once order was finally taken they doubled up and sent two of everything

Had an amazing night. Great food and service was friendly.

Amazing as always customer services is brilliant & really enjoy the food

Lovely.... Love it & it was a great dinner night

Amazing service and the food was delicious! Will definitely recommend and go back

Price is cheap and great foods. But this time the service was very slow, need to remind the waitress about our order and food menu is changed. The picture of the food on the menu were not the same as the food that was served.

The restaurant price was cheap and great food. Service were great too. The only thing is the place is a bit small.

Horrible service … staff weren’t friendly… food that we ordered didn’t come .. staff forgot orders … very very bad … wouldn’t recommend it at all to any of my friends and family that’s for sure !

First time visiting Okami, food was delicious and the service was good too

Always this restaurant is really awesome. I am getting weight because all dishes are delicious.

I highly recommend this restaurant for the family with teenagers who can eat a lot. They love it like my kids

Whenever I visit here I am satisfied with all food. Especially my son loves Okami a lot.

The food is amazing , atmosphere is nice . Great customer service . Very good for value . We also had the private booth .

The food was cold, and the portions were inconsistent. The food quality definitely didn't match the price.

Waited almost an hour for most of our food. We had a very upset bday boy who waited an hour ONE HOUR for rice. We left still hungry bcos we were still missing half the food we ordered & our 3 kids were getting very upset. In the end they didn’t charge 1 of our 3 kids but we still had to go somewhere else to fill them up. Very disappointed as Okami is our kids favourite restaurant.

Always an enjoyable time with great food! Tie atmosphere and people also make it a great time.

Had a fantastic time. Thank you for a wonderful night

My kid's love this restaurant. Try here ASAP. really good.

It is really good restaurant. I highly recommend it. Try it

Food is always great but we have been to many Okami restaurants and this one has the slowest service sometimes waiting up to an hour for food and 1/2 hour for orders to be taken

Excellent food and great service. The restaurant has a great variety of dishes to choose from. I love the sashimi platter at Okami Caroline Springs. Highly recommend.

Food is freshly made and very delicious. They do have Al-acart and Buffet options. We chose Buffet. You need to order at regular intervals otherwise there is a bit of wait as they are generally busy. Wasn't quite a fan of the Dessert Fish but all in all for $37pp, it's good value. Would definitely go again.

Food was excellent, service was friendly and amazing value for money!

okami has a good variety of food, good for large groups