Reviews of Montezuma’s - Mt Gravatt (107)
Read what people think about Montezuma’s - Mt Gravatt. All restaurant reviews are written by verified Quandoo diners. Learn more about Montezuma’s - Mt Gravatt before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Montezuma’s - Mt Gravatt and book a table with confidence!
107 reviews
107 reviews
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Nice food and staff were very courteous. Will definitely go there again. Thank you.
Great service and great food. Staff were friendly and helpful.
Great food. Friendly and welcoming staff. Meal served very soon after order.
Only issue was limited parking the rest was great overall.
The narcos lacked enough cheese but the chill con carn I had was great
Diced shredded chicken was served. This was evidently a frozen product reheated. When served we had to return the tacos as the meat was still cold. What happened the the traditional freshly cooked meat at Montezuma's. Big shame.
very clean and pleasant environment, staff very cheerful and attentive, food was served quickly and well prepared, very delicious. 😊
Our family have been going to Montezumas for nearly 20 years at different venues. Followed the previous owner of the Mt Gravatt store when she moved from our local Beenleigh store. We were very sad when she retired. When the new store opened we were so happy and visited regularly. We returned tonight in celebration of my father’s heavenly birthday as Montezumas was his favourite restaurant to eat at when he came to visit us in Queensland. We all ordered our usuals as we usually do without looking at the menu only for one to arrive completely different. My “chicken” burrito that I paid an extra $3 for the chicken, was full of refried beans and a few pieces of chicken. The old menu it didn’t have beans which is why I order it. When I asked the staff member to check if I had ordered correctly I was told “this is the way the owner does it now, all you can do is put a review that you won’t be back”. So here is my we won’t be back review. I was not offered to change my order but I was told I still had to pay for the one I got as the staff member “didn’t have a manager key”, and again to leave a review that I wasn’t happy. I was not even offered a drink or anything else. We would have ordered more drinks and desserts and also take away meals for our family who couldn’t make it.
Great food, great staff and great dining experience! Montezuma’s is a fantastic family restaurant!
Old mate on service was excellent and happy to help. 3/2/2025
Owners have changed I think. Service was quicker because you order through QR code. Food was average. They have very few options for dessert. Pity they don't do Mexican desserts like flan, or tres leches. Overall it was ok
Have been going to Montezumas for many years and this is first time I’ve been disappointed. Quality of food was not the best…mush on a plate!! Definitely has gone down on my list of places to eat.
Really glad to have rediscovered Montezumas…best of all, it’s around the corner from home!
Thankyou it was Great food & service. Love this place.
Good food and good service. We Will certainly be back.
The team and service were very nice. Fantastic dining environment
The food was back to amazing. Great night out for special occasions
The food was great, but there was insufficient staff which meant our meals all came out at different times (at least 20 mins from first plate to last plate!) and the drinks orders took too long. Also, the regular Avacado was pitiful for the price we paid. It cost $5.50 for the equivalent of half an Avacado!
Staff & service was excellent and very friendly. Great meal
Food was good but there was only 1 staff member out front who was run off his feet and meant our drinks were delayed and food did not come out all together. Food was good as usual and if they can staff the restaurant properly then I'd highly recommend. Price wise its very expensive. $34 for the main is way too expensive and far more than the old Montezumas that was down the road.
Staff were friendly. Food was full of flavour. Meals arrived quickly and were hot.
Food was great service was poor prices were high for what it was
The combo meals have too much carbs and should have more options that include salad
Had a lovely meal with family here, everything was perfect
Great good, very generous servings we had to take some home! Staff were excellent.
The wonderful, warm & friendly service from Katie was exceptional.
While we had a great time,a little off putting was being asked to leave by 2pm. I get you shut but we only got there for 1 pm. And spending $230 and then at 1.25 pm asked would we like anything else as bar & kitchen is shutting was a bit off putting . Food was great.
The food was great. But was told upon arrival for a group of 18 people at 6.30 that they shut at 8pm. We wondered whether it meant the kitchen shut or the restaurant, but no the waitress told people who were still eating that they will shut in 5 minutes. Also no table service only option was to order via the q code at the table. We had elderly people at the table so process took way longer, therefore having the stress of having to order and eat quick before we had to leave. The restaurant should have notified us beforehand of their closing time as this was a birthday celebration and we felt very rushed.
Staff were lovely and we didn't have to wait for long. Restaurant was clean and appealing. The food wasn't bad at all but flavour was underwhelming and temperature of my fajitas was lukewarm :(
Monday night so not super busy, one server on and she was fantastic, forgot to get her name, she is born for customer service
The food was nice but slightly bland - we like more spicy/hot but I guess they need to cater for the majority- I should have ordered side of jalapeños perhaps! Only disappointing aspect was no plates with our entrees - we ordered 3 entrees to share between 4 (corn chips & trio dip, jalapeño poppers, and taquitos) but they did not provide side plates. Was hard to get waiter attention as all ordered online & they just drop if off at table & vanish. Actual restaurant atmosphere was nice but they should play Mexican/Spanish music. Girl at front counter was lovely even though she initially charged us for incorrect table, but it was quickly rectified & she was very pleasant. An enjoyable evening.
I love montezumas but each time I go I feel it getting worse and worse. From being told I have no option but to order with the qr code to the bar closing at 8pm on a Friday night. There was a large table having an 18th birthday and including us another 6 tables with people eating and drinking. The amount of revenue they lost by closing that early is insane. We've decided we going to stop going now. As this is not the first time we've experienced this
The nachos and the chicken taco bowl were lacking flavour they need mexican spice, and if you advertise the special chicken taco bowl as coming with cornchips there should be more than 2 corn chips on the bowl, then to charge for extras. The beef Montezuma delight was good as usual.
Food was not up to Montezuma's standard. Chilli nachos were covered in sour cream and no chilli sauce. Mexican salad was half filled with cheaper cos lettuce to cut costs, there are many cost cutting practices being used with the food here and it shows in the quality and quantity, price is still high to the diner though.
Bring back the old montezumas, the corn chips were so greasy they were terrible. The rest of the meals weee pretty good. Service was great
Not a fan of the online ordering than the personal table service of old. Glad it didn’t make you pay online at least. Food was great as always.
The use of the QR code to order wasn't explained when we came in, we had to ask someone. They then ordered using the code on their mobile phone for us. My son's meal came out after we had all finished our meals. I asked for sour cream which was supposedly included in the meal, but it never came out, however, we were charged extra for it. Found that staff didn't want to interact with customers. Food was lovely though but the lack of customer service and the fact that my son's meal came out ages after ours puts us off going again, when this restaurant has been a go-to for our family for many years.
Can’t order at the counter- bullshit really poor sad face
Tasty good portion food. Lovely atmosphere. Happy with service. Yum
We have always rated Montezuma’s as one of our favourite restaurants but were disappointed last night. The new system of having to order with QR code on the table made the ordering confusing, antisocial and quite frustrating. One of the meals was also not very hot. For the price you pay I would much prefer proper table service.
Delicious food, lovely atmosphere.. always loved the beans and rice
Very good service and food. Only issue was the cleaning up of the glass bottles at bar area was so loud and should wait for closure.
Dirty glasses overpriced food substandard produce. Won't be back again
It was good , nice meal. Parking the only challenge
Great gluten free options. Good selection of margaritas & cocktails. Amazing staff. Convenient parking on street & off street
Great food. Gluten free options. Amazing service. Street & off street parking available
Only 3 tables booked, table service slow, but nice team
Food was ok not great or amazing. Table service pretty ordinary.
It was great, service was prompt although prices have gone up substantially
Food was great service also friendly 😋 👌 😀 😊