Montezuma's - Mooloolaba

Waited 45mins for entrees and it came out with the mains after we spoke to management had to send drinks back as they were premix

The guy serving tonight was awesome. I didn't know quality customer service still existed. He was run off his feet but still connected with all of his customers and called me by my name! 10 out of 10!

Food good, ambiance ok but noise level too high - very hard to hear conversation at times. Hopefully renovations solve this issue

They was only one front staff on Saturday 24th august 2024. And he was great! He took control of the restaurant and was so helpful and was a delight. The food was amazing as well ! We all left so full and happy!

Great ambience, food and service. Love it there, worth the drive.

We have always loved the food at Montezumas Mooloolaba and last night didn’t disappoint. The service was excellent and booking easy on line. Recommend.

Was great the workers were under the pump , but looked after us with ordering at table with waiter

Montezumas Mooloolaba has always been a great place for us to meet and eat for the past 32years.

Super noisy Must be new owners cause it’s gone down hill Service terrible

Absolutely amazing as usual. Just had to wait 5 minutes after my meal came out till my husbands turned up. So mine was cold while waiting for his so we could eat together for my birthday. But other than that was yummy

The online ordering took out the interaction with our waitress and therefore our meals were completely disorganised. My husband was feed first, when he was 1/2 way through his meal my sons arrived. It looked nothing like the photo provided in the ordering app. For one the rice was not served separately as shown. Then the meat was incredibly dry and bland. He stated it had no flavour or spice. The server stated none of their meals were spicy and I wondered how a Mexican restaurant can serve non spicy food? Especially when it states jalapeño in the description. The whole experience left me feeling like I was not important. The restaurant was incredibly empty, unusual for Saturday night made me wonder if others have felt this way and are now staying away. I did notice another table also had this serving issue. The husband got his food and when he was almost finished his wife was served hers. This is disappointing as people come out to dinner for the experience not just to eat and being served separately is insane and so not worth the price you are paying. I have eaten at many fast food outlets that has online ordering from the table, instead of at the counter but all our food arrives at the same time. I feel this has diminished the Montezuma experience and it is now more like fast food and not worth the money we spent. Overall the flavour of the food last night was completely lacking for all dishes. We come often and there has definitely been a shift in how things are done, and not for the better. I left feeling somewhat used.

After being a regular customer for 24 years the way the recipes have changed and not to our liking the shredded Beef was like slop amd lost its salty seasoned flavour, the rice the rice was bland and the beans were not right. Why mess with what was tried and tested recipes that everyone enjoyed. The size of the meals are still good.

We always love going to Montezumas Mooloolaba. The staff were lovely. One of our meals took a little longer so they gave us a full plate of nachos instead of half.

Great food, service and friendly staff. When on holiday in Mooloolaba always our first and last meal - best Mexican in Australia!

No service to table had to order through an app even tap water through an app then didnt get it. Food was average wont be back. I went out for dinner for my birthday to have nice swevice and not have to order on my phone.

We thoroughly enjoyed our meal and the staff were exceptionally friendly and awesome to talk with.

No table service anymore, just the QR code to order, trouble is you don't pay through the app so you get no confirmation of your order. We asked the waiter to check it but never heard back, only to then get the wrong meals twice, missing meals etc. Still, the restaurant Manager handled the situation really well after the initial problem

Barely any table service, have to order via QR Code, no personal waiter or waitress taking your order. No cutlery or napkins given, had to ask halfway through our meal. Been going to this restaurant for 30 years, it has gone right downhill. Overpriced and ordinary food. Sadly won’t be back now.

We would prefer a waiter to take the order. There are so many options to scroll through to order through the QR code.

No service …… really disappointing. Trying to order food and drink a nightmare. What a shame …. Because, food however was as good as always Won’t be back after being loyal customer for past 20 + years 🤷

We have visited this restaurant almost every time we stay in Mooloolaba. My order is usually the Montezumas Delight. Plenty of fresh healthy vegetables

Great place, great food - always first and last meal when we come to Mooloolala!

It seems like it has gone downhill and it is now on its last legs. It used to be a great place, with great food. Now it is underwhelming, basic, with very average food.

We were told we’d be in the way no matter where we sat with our infant in his pram. The meat in the taquitos and the steak for the fajitas was dry and very salty. We ordered 2 jalapeño margaritas from a waitress behind the bar. She asked us how hot from 1 to 5 and we said 3. Waited 20 minutes only to be told by another bar tender that we hadn’t ordered drinks - and that the other waitress behind the bar was asking us how hot we wanted our chilli sauce for the food.

No table service, “ they had nothing to write orders on”. I find for the prices, almost $30 per meal, being made to use an app and make my own order is just not on. Food bland, obviously the quality is severely compromised from our years of previous visits. Overpriced and underwhelming.

Food wasn’t worth waiting 3/4 an hour for!! Wait staff friendly

The girl running the tables is amazing very hard work ethic

Noise levels good as no one else was there, food not great and prices were very high especially drinks

Always a good time and meals. Friendly staff. Thank you all.

The food was great! Waited a bit long for it to arrive and very noisy but that can’t be helped!

Prefer table service, not this order from app very impersonal

The new ordering app isn't user friendly. Have used many others that were less confusing.

Staff were super friendly and the service was quick and great however the food was not the best…

We haven’t been for a long while but when Jan was owner the food was better, the muncharchos number 14 and they had some lettuce on them and after Jan left it was still like that too . As well as you have gotten rid of the kids burritos which is not impressive at all because there are only certain things that certain kids eat and you got rid of it not impressed .

Mothers Day celebration as always the food & atmosphere was great!

Placed our order for 2 when the restaurant was nearly empty. Meals took almost an hour to arrive and we're cold, almost chilled like they had been in a fridge. Sent them back for re cooking then came back hot but almost burnt, rice was rock hard. Meals were a bit bland in taste also. Definitely not there best effort. Below average considering the the prices have raised so much it is now cheaper to get a steak and veg from the tavern.

Decent all round Could use a facelift on the place Food decent

Good food, service lacking and always very noisy Decent prices

QR ordering didn’t work. Instructions about ordering not clearly given. Very inflexible with slight change to standard menu item. One meal arrived and was over half eaten before other three meals arrived. Beans with one dish served cold. Menus left on the table throughout dinner. Enchilada size smalller than previously eaten ones at this restaurant.

Great service, nice and quick. Food was great and the Long Island iced tea was a winner! Can’t wait to go back.

Absolutely awful. Long wait and meals came out so burnt.

The food was amazing apart from the first order of Sam Andreas had no prawns but apart from that the food was awesome as always thank you

Very nice large servings of food. Friendly staff. Sangria jug was average

The staff were lovely but they food wasn’t great. I had pork nachos which was yum but my husband had beef nachos and got half the amount of meat I did(it was his birthday dinner we were there for to), my brother in law and father in law enchilada werent very good. One had no flavour and the other tasted just like cheese, both seemed to be missing sauce and meat. My mother in laws tacos got missed as the system from the till to the kitchen stuff up which would have been okay but by the time it was noticed you guys had run out of beef. I would say that explains the lack of meat in the other meals. Next time I would suggest letting the customer know you don’t have enough beef for the order rather then just giving less in each meal. Don’t think we will be back any time soon.

Great service excellent food a bit noisy due to the flooring and wooden chairs will definitely govsgain

Staff and service was lovely. They ran out of rice and we had to wait an hour or so for 3 of our main meals to come out though which was a little ordinary.... however in saying that they gave us a round of drinks for free to help compensate which was nice.

Hugh meals. Great service and atmosphere. Very friendly waiters and service.

Excellent service, friendly staff and food was amazing!Will be back again!

App wasn’t overly easy to use, staff were pleasant, food was ok.

The staff were very lovely Do not like the new ordering system The food was very expensive for basic flavour Food was dry and lacked flavour Took a long time to come out