Reviews of Montezuma's - Mooloolaba (631)
Read what people think about Montezuma's - Mooloolaba. All restaurant reviews are written by verified Quandoo diners. Learn more about Montezuma's - Mooloolaba before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Montezuma's - Mooloolaba and book a table with confidence!
631 reviews
631 reviews
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Excellent food jalapeno popper's were a wonderful surprise, Nachos were fantastic the corn chips were light and not heavy very impressed thank you xxxx
Despite being quite busy, our server at Montezuma's was excellent! We had been given a booth, but noticing we were warm, he moved us to a booth in a cooler area of the restaurant. Our meals were excellent and he, and the bartender were accommodating for all our questions and requests. The server really made our night!
Brought out the second main at least 10-15minutes after the first one, and despite being so much later it was also not what was ordered so had to wait another 10minutes. The side which was to accompany the first main came out with the second main. Staff didn’t really seem phased by the error, and didn’t apologise or think it was weird I’d finished my meal and my husband hadn’t received his.
Left before eating as the place was not clean enough
There was nobody else inside when we arrived at 7pm. No atmosphere. Two disinterested staff at counter told us to use app or order at counter. Went to bar to find only 2 beers out of 7 in fridge. Were allowed to get drinks at bar and waiter then kindly took food order at table. Went to order wine and told no rose, no Pinot Grigio, in fact only one white and one red so didn’t bother. Food arrived pretty quickly on super hot plates like they’d been sat pre-made in oven for a while. Was actually very tasty but no food could make up for lack wasted on lack of atmosphere, lack of friendly staff, lack of anything in fridges. Last came here 2 years ago when was fun and cheerful. Now flat and soulless and feels like running at a loss/ verge of closure. Sorry but will be last visit
Old school Mexican that we absolutely loved, this place is all about the food and flavours. Staff were very friendly and helpful.
Short staffing pampered the working staff to deliver better service.
Great casual and fun dinner with the kids! Would recommend.
The service was excellent, and the food was ok, My son liked the beef tacos.
Always go here when in the area . Love their food.
Not as good as the food once was, but it was okay for a family meal.
The service was great. The food was ordinary. My dish was overcooked and the prawns were like rubber. We have eaten montes food for over 40 years and could count on it not changing wherever we went. The salad was nothing like a montes salad nor was the taste of the enchilada.
We waited 40mins for our food. I did not enjoy Montezumas delight, the veges in the salad were too big to eat and the chicken was dry.
Nice food, good size portions, friendly staff. Would go again.
Every is perfect. Perfect flavour. Perfect service. My perfect night out! Yum!
Disappointing. Enchilada was OK but not very much flavour. Rice totally dried out and inedible, beans cold and tasted funny. Service good.
Lovely meal, good size serving. Was very busy but still customer service was great
My order was the Montezumas delight. The salad component was fresh, but needed more of a spice hit for my taste. Service was slow, but staff were friendly
Great service, great food, staff very helpful. We had a wonderful evening
Food substandard to previous visits need the old chef back
Beautiful Restaurant, lovely staff, tasty food 10/10 Will come back
We have been coming here every Friday for the last 3 years and my partner has been coming here even longer it’s absolutely amazing. Quick service amazing sangria friendly and happy staff and the food is very good quality. The location of this restaurant is amazing in the heart of Mooloolaba and the night life around is also very nice. Thanks so much to the new manager as well he always takes care of us. See you next Friday
It was a little disappointing since last time we went there The same meal was a lot smaller and more expensive, (I looked at my photos from then) And there wasn’t a lot of vibe there It was one of my favourite restaurants at one time. Unfortunately I didn’t feel it this time around
The food was not as described on the menu. Every visit before now had been great
We’ve loved montezumas for over 20 years but I’m sad to say, this wasn’t a pleasant experience. I was surprised to be able to get a booking on a Friday night booking a few hours before our sitting but the reason why is because the menu has changed so much and the food is now just really bad. Maybe it was just a bad night but when we left it was still quite empty. I don’t see it lasting
Probably a staff shortage but waited 20 mins to order a drink. Restaurant probably left $35 on the table
Took a while for our order to be taken,with only one other table. Food was ok, not up to usual standard though. No tostado in montezumas delight and very little if any tomatillo sauce on con requardos prawn nachos. Otherwise was nice.
Mooloolaba Montezuma’s is a go to family celebration restaurant for lunch and dinner. Delicious meals, easy to find location and friendly staff. The spicy tacos were particularly tasty.😋
Staff very friendly Service was fantastic Strongly recommend to friends
Con Reacaudo Garlic Prawn nacos is my go to choice. The corn chips were different, the prawns still had the tails on, there was minimal tomatillo sauce and the rice was raw. It was not prepared or cooked in the Montezuma way hence also making it taste different. It was my husband’s birthday and he even commented that it was different and not as enjoyable. Not sure what is happening at Montezuma’s Mooloolaba but it will be a while before we return. Don’t mess with tradition- that’s why we have loved Montezuma’s for 40 years from Burleigh Heads, to Taringa Brisbane to Mooloolaba.
Waited 45mins for entrees and it came out with the mains after we spoke to management had to send drinks back as they were premix
The guy serving tonight was awesome. I didn't know quality customer service still existed. He was run off his feet but still connected with all of his customers and called me by my name! 10 out of 10!
Food good, ambiance ok but noise level too high - very hard to hear conversation at times. Hopefully renovations solve this issue
They was only one front staff on Saturday 24th august 2024. And he was great! He took control of the restaurant and was so helpful and was a delight. The food was amazing as well ! We all left so full and happy!
Great ambience, food and service. Love it there, worth the drive.
We have always loved the food at Montezumas Mooloolaba and last night didn’t disappoint. The service was excellent and booking easy on line. Recommend.
Was great the workers were under the pump , but looked after us with ordering at table with waiter
Montezumas Mooloolaba has always been a great place for us to meet and eat for the past 32years.
Super noisy Must be new owners cause it’s gone down hill Service terrible
Absolutely amazing as usual. Just had to wait 5 minutes after my meal came out till my husbands turned up. So mine was cold while waiting for his so we could eat together for my birthday. But other than that was yummy
The online ordering took out the interaction with our waitress and therefore our meals were completely disorganised. My husband was feed first, when he was 1/2 way through his meal my sons arrived. It looked nothing like the photo provided in the ordering app. For one the rice was not served separately as shown. Then the meat was incredibly dry and bland. He stated it had no flavour or spice. The server stated none of their meals were spicy and I wondered how a Mexican restaurant can serve non spicy food? Especially when it states jalapeño in the description. The whole experience left me feeling like I was not important. The restaurant was incredibly empty, unusual for Saturday night made me wonder if others have felt this way and are now staying away. I did notice another table also had this serving issue. The husband got his food and when he was almost finished his wife was served hers. This is disappointing as people come out to dinner for the experience not just to eat and being served separately is insane and so not worth the price you are paying. I have eaten at many fast food outlets that has online ordering from the table, instead of at the counter but all our food arrives at the same time. I feel this has diminished the Montezuma experience and it is now more like fast food and not worth the money we spent. Overall the flavour of the food last night was completely lacking for all dishes. We come often and there has definitely been a shift in how things are done, and not for the better. I left feeling somewhat used.
After being a regular customer for 24 years the way the recipes have changed and not to our liking the shredded Beef was like slop amd lost its salty seasoned flavour, the rice the rice was bland and the beans were not right. Why mess with what was tried and tested recipes that everyone enjoyed. The size of the meals are still good.
We always love going to Montezumas Mooloolaba. The staff were lovely. One of our meals took a little longer so they gave us a full plate of nachos instead of half.
Great food, service and friendly staff. When on holiday in Mooloolaba always our first and last meal - best Mexican in Australia!
No service to table had to order through an app even tap water through an app then didnt get it. Food was average wont be back. I went out for dinner for my birthday to have nice swevice and not have to order on my phone.
We thoroughly enjoyed our meal and the staff were exceptionally friendly and awesome to talk with.
No table service anymore, just the QR code to order, trouble is you don't pay through the app so you get no confirmation of your order. We asked the waiter to check it but never heard back, only to then get the wrong meals twice, missing meals etc. Still, the restaurant Manager handled the situation really well after the initial problem
Barely any table service, have to order via QR Code, no personal waiter or waitress taking your order. No cutlery or napkins given, had to ask halfway through our meal. Been going to this restaurant for 30 years, it has gone right downhill. Overpriced and ordinary food. Sadly won’t be back now.
We would prefer a waiter to take the order. There are so many options to scroll through to order through the QR code.
No service …… really disappointing. Trying to order food and drink a nightmare. What a shame …. Because, food however was as good as always Won’t be back after being loyal customer for past 20 + years 🤷