Reviews of Il Grappolo (272)
Read what people think about Il Grappolo. All restaurant reviews are written by verified Quandoo diners. Learn more about Il Grappolo before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Il Grappolo and book a table with confidence!
272 reviews
272 reviews
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Great food, tasty, fresh and consistently good quality produce. Ravioli di Casa and Zucchini flowers alway my go to. Service was excellent considering the restaurant was packed.
Great food, wine & location. Definitely going back for the ravioli de casa & the vitello limone again!!
Excellent food and excellent service in a very nice atmosphere
Pizza was amazing, although main dishes could have been more generous
We have been to Il Grappolo a few times now and have always enjoyed the food, atmosphere and service. However, on our most recent visit, we felt let down by the service. There were a number of young, front of house, staff who seemed to lack direction. We had to order drinks three times before they were served, after our meals were finished, among other things. We noticed other diners becoming frustrated by slow response times. Otherwise, the food was good and reasonably priced. We feel, however, that more attention needs to be focused on the diners' experience.
I love this restaurant but it has changed. The waitstaff are not the same and I found the service below average. We had to get our own menus and my husband's meal came out 5 minutes after mine. It was very disappointing especially when we have come from the Central Coast.
We arrived to find our table was double booked so they couldn’t seat us and we had to go elsewhere
Excellent food, service and relaxing atmosphere. Recommended for a great night out.
Always hits the spot! The staff members too are consistently gorgeous.
All meals cam on time and size exceeded our expectation.
We had a lovely evening and my only criticism was that the Tuesday Pizza Special was not explained to us when we sat down. I was with three friends and we were all very confused about what the deal was. Hence a surprise when we received the bill. Apart from that everything was very good. Kind regards, Wendy
Great food and great service. An authentic Italian dining experience.
Did not have our table reserved even after we have booked and the service was poor.
We usually have an enjoyable experience here but last night was not great. The pasta special was pretty ordinary, and fish over cooked.
As usual great friendly service, a good menu and excellent food.
Great little place Amazing food Highlight the Pannacotta with strawberry blood. Wow Highly recommend
Tasty food And great menu and service b y I
Great food and service . Highly recommend to anyone wanting excellent Italian food
A lovely little local Italian restaurant which exceeds expectations. Staff are very polite and authentic. Food is very well-priced for the quality.
Great food, great service! Everything we ordered was delicious, 100% recommended.
My wife and I went for a Sunday lunch. The restaurant was quiet with a nice Italian atmosphere. The light Italian music playing in the background added to the pleasant atmosphere. The food overall was average. Our shared arancini balls were good and we would rate them an 8/10. My wife’s spaghetti carbonara she scored a 7/10, but my ravioli with spinach and ricotta was overly wet/sloppy and quite tasteless and scores a very low 4/10. The dishes were pretty well priced for their portions, but not for their quality. The wine was well priced and enjoyable. The service was terrible though, and it is worth mentioning that we were barely waited on. Every time we wanted something we had to gain the two waiters’ attention with much difficulty. From sit-down to final payment this was the case. We felt as if they were not in the least concerned about us and were ignoring us. This left us with a bad overall impression of the place. We both feel that with better attention to the customers’ needs this place could really make a grand impression as it has many attributes that lend to it being a traditional trattoria. We feel that we will return to give it another go, but aren’t overly confident that they’ll impress a second time around.
Very good food and wine menu. Very friendly service. Thanks.
Rushed by the staff as was told we had to be off the table by7.25pm for a 6pm booking - which I made 2 weeks ago - the only available time. Food is good but this is my second experience of poor service at this venue and we’ve been trying to support local businesses in COVID. Specials were sold out at 6.35pm and told unavailable - even though our waitress confirmed there was a portion left. Left the restaurant at 7.40pm due to the poor experience - only half the restaurant was full and several tables for 4 remained empty with no one Arriving to fill them. Disappointing service apart from one waitress who knew what service was and continually apologised to us. No wonder Balmain is dead at 8pm every night!!! So many other Italian restaurants to choose from who understand hospitality and make their guests feel welcome. Do not recommend this place.
Fantastic food and service always consistent. Do a decent negroni too
Nice pizza and service the best at Sydney..Ciao ciao ciao
delicious food - loved the zucchini flowers and the john dory
A delicious meal served with discreet attention it was a joy to return
The food was excellent with great service Would recommend strongly
Food always great, staff very friendly and within walking distance from home..
So wonderful to celebrate friends’ birthdays out and about! Shared entrees. Yummy mains and Tiramisu and limoncello sorbet cocktail never cease to impress!
Swift service as we were there at 6.30pm. Food is exceptional especially the garlic prawns and bruschetta.
The staff forgot our main course, so we paid for the entree and left to go to another restaurant with some service
Food is always great! The service is usually spot on. But they must have been having an off night. The food came out in good time, but the ordering was slow at every point through the night. But it won't stop me going back.
Il Grapolo doesn't disappoint; Service food and atmosphere wonderful. Only gripe was that it was so hot in the restaurant; Air con please!
Great pizza and service. Price good also. Will return again
Love going here thr food is always delicious! Gnocchi and semifreddo are my favourite.
Went for a birthday celebration.Great location,service and atmosphere! Will be back.
Overall very good, one of the waiters could be more friendly.
Lovely meal, food is always amazing. Service is top notch. A real local treasure
Great local restaurant, great food, wine & staff, we love coming here!
Excellent strongly recommended. No complaints at all. Will return soon
Nice food, lovely atmosphere.Service is a little slow however if you call staff they are ok.
LOVED the tagliatelle, staff were amazing ! Hidden local gem
Have always loved this restaurant but standard has really gone down with poor service.
Our dinner was delicious. We’ve been there four times before and the food is consistently excellent. The staff are helpful and courteous. It is my favourite Italian restaurant.
Great little local restaurant with vibrant atmosphere. Excellent food and service.
Great food and service as always. I highly recommend it
Great food & staff, really enjoyed dinner there with driends
A consistently great restaurant and one of our favourite spots!
though early booking - chose side patio for quietness & conversation - staff attentive