Reviews of Hecho En Mexico - Cheltenham (94)
Read what people think about Hecho En Mexico - Cheltenham. All restaurant reviews are written by verified Quandoo diners. Learn more about Hecho En Mexico - Cheltenham before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Hecho En Mexico - Cheltenham and book a table with confidence!
94 reviews
94 reviews
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Nice food (a little too spicy, great service. Food arrived quickly mocktails were good.
food was nice, diner experience was extremely pleasant and staff were stellar
Cold nachos and I asked for them to be heated up and they came back just as cold. Then issuing trying to pay the bill and we both felt that the customer service officer was quite rude and also didn’t even consider offering me some kind of discount because I didn’t enjoy my meal at all. You’ve lost a customer.
Wish they were more transparent about price changes, especially if adjustments were made to the order. Otherwise food was good and came out quite fast :)
Food came out an hour later and at the end when paying there were extra surcharge rd that weren’t previously mentioned. Overall quite poor but food was good
Waiting over 1 hour for our food, only for it to come out cold and inedible. Service was shocking and just slapped the food and drinks down on the table without even knowing what each meal or drink was.
Bottomless brunch - Would have been great to offer another dish for the table to share other than taco’s. Otherwise we enjoyed the cocktails.
Always loved the food. Have to wait for food for long time.
Food and drinks were great and their staff is friendly as one can wish for
Food was overall good but our table did order 2 different orders of paella, one was $3 extra supposed to have chicken additional to chorizo and prawn but not only did the server not know which one she was bringing, there was no visible chicken. Basically paid $3 extra for nothing.
Great tacos at a as great price with a lovely margarita! Loved the complimentary salsa dance lesson!
Very nice place, the food and service was great. .
Went in for the Bottomless brunch. Poor girls were completely understaffed (one of the two it was her first day on a Saturday). Waited long to be seated, waited longer to see menus (we had to go get them). Waited even longer again to be served. It got so bad we had to leave. This was a horrible experience. Management should be ashamed.
Very understaffed. Food took almost an hour to come. Drinks took 45mins and cocktail was only half full.
Food was excellent. Shame the hostesses were so inexperienced and struggled with English. I had to open the door to a number of people trying to get in as the lock was faulty! We didn't have our food order taken for 45minutes after we arrived. I'm told Mornington and Brighton are better.
Great food, price, song and decoration. Plus, free salsa classes! I loved it
Food arrived at the weirdest times - we ordered 4 mains and 1 entree. Main # 1 came out first, and suspiciously fast. We ordered chicken fajitas and got beef. 1 kids meal + starter came out 5 min after 1 kids a few minutes after that. We had to ask twice for the last meal and it came out once the other 3 were finished.
Very nice and friendly staff are respectful and nice to us
Lovely venue, friendly staff and yummy food. Thankyou ! 😁
The entre & mains were truly wonderful. Have been here several times & always been great. However this time we ordered desert of churros which were inedible & no refund. The margaritas are wonderful here, but noticed a smaller glassful than usual, to go with the Monday night special discount price.
Went for "bottomless brunch" and they deliberately delayed serving so we ate less. They did this so blatantly that at 15 minutes to the end of the sitting we ordered our "last 4 tacos" and we left without them 45 minutes later. The margaritas kept coming tho, if you're drunk you're less likely to notice the food not coming out in time.
The food was nice but the service wasn’t good. We booked the table but the table wasn’t even cleaned and ready when we got there, even the restaurant seemed quiet at that time. The staff didn’t reflect what I requested when we placed an order the food. The food wait time was a bit long too. Generally it wasn’t great weekend dinner experience.
Nice place unfortunately the drink turned up after the meal was complete even though was ordered at the same time as the whole order. Quality of second serving was not as good as the first Order.
The staff were very nice and the food was good.
Beer glass may have not been entirely clean, but othrwise good exprerience.
Friendly staff, delicious food and drinks. Even though there was a miscommunication with our order, they were extremely accommodating and able to sort it out quickly. Lovely birthday bonus for our daughter, made her feel really special. Thanks guys, keep up the great work :-)
Good service . Reasonable portions . Nice decor inside. Tasty food.
It was our first visit to Hencho En Mexico. Food was very nice had the nachos and Fajitas more toppings would have been a bonus. We had a margarita each very nice but not enough in the glass for the $21 price !! We will return in summer to sit outside as it was far too noisy inside. Still a nice dining experience and very friendly and attentive staff. Thanks for a lovely night 👌
beautiful authentic Mex food :) will be back again soon
Fresh, tasty, great variety on menu and friendly service! We will be back!
Great atmosphere, friendly staff and great drinks. The food quality was good. We will be back.
Food was good, however service was non existent. Had to go to the bar to get attention as noone would come to the table.
The food was delicious. They were only 2 staffs working front house but they managed quite well. They came to my table couple of times n checked on us if we needed anything else. Good customer service. Food was delicious. Ambience was a little chaotic but can’t complain.
Food was great! The servers were super friendly and helpful. There was a big party there at the same time and they apologized for the wait time even though there was not a huge issue. Loved the atmosphere! Will be recommending this place!
Table seated next to large table so very noisy. Some staff couldn't understand requests Cocktails very expensive Food okay
The service was good and the food serving sizes were decent. However the food tasted average and very bland - not the Mexican delicious flavors I have eaten before at other places. This looked like very watered down Mexican for the "non mexicans" in terms of chilli and flavors overall. In saying that my 8 year old son loved the food.
We really enjoyed the food and the environment. Great place to catch up with family
Enjoyed a nice mothers day lunch. Food & atmosphere was great.
Good value on a Wednesday night with the kids eating free
Great vegan options and friendly service. Would definately go again and recommend
We came in tonight for my wife’s birthday. The team looked understaffed but they gave us every bit of attention. Was great night appreciate the staffs hard work.
the food and drinks are really good! i definitely recommend the watermelon margarita
Excellent service, good food. Thanks so much will come back
I have been here a few times and I have never been disappointed. The food is always fresh and delicious and the cocktails are amazing. Service is always excellent. Highly recommend 👌
Burrito was not what was on the menu, there was no freshness it was all one texture, really not good enough
It was a scrumptious meal and Russell was very kind and helpful
Lovely staff and atmosphere. Food was delicious but cocktails could be boozier.
The best food, tastes amazing every time I go. Great service. Lovely atmosphere.
It took 35 minutes from sitting down to receive our drinks, and our food arrived before our drinks. Had to go to the bar to order drinks as no staff were around to come and take our order. Food itself came quick and was very tasty. Cocktails and sangria were both good too.
This is a favourite pace to have a great night out. Love the cocktails. Russell looked after us very well.