Fratelli Fresh - Darling Harbour

Love this place Great atmosphere and food Convenient for a quick meal after work

Great food and atmosphere but it was a bit cold. They need heaters inside.

Very small portion size for pasta dish when compared to the prices, otherwise it was a good atmosphere

Good was very nice, except the steak offered a butter garlic ‘sauce’ and I was disappointed to see a stick of butter. The staff were all very friendly but we waited a while to be offered a table and the waits to order food and desert were very long despite no lines.

Very nice food, best for pizza, just a little bit pricy

Such slow service. The guy who took our order couldn't answer any of our questions about the menu. And didn't bother to ask someone. Our mains came out before our entrees. We finished mains and our bottle of wine.. and still no entrée. Asked three different staff members who passed by our table, and it wasn't until we asked a manager that One of the Three entrees arrived. In the end we just left as we had tickets to a show and couldn't wait any longer.

No explanation to go and queue to order.... if you order pasta and pizza.....the pasta takes way too long... terrible timing

A nicely set-up place with very open and spacious feeling and a very laid back atmosphere. A nice option for a pleasant and relaxed evening with friends.

It took over two to complete our meal. Our steaks were cold and when we sent them they came back hot, but no longer medium rear and on the same fry’s and they wee cold

Fast friendly and great food with friends - thanks Fratelli

Wasn’t a great experience. Booked for a table in advance only to find out that we had to get up to order our own food.

We really enjoy our antipasti but main meals were not what we expected on an "Italian restaurant". A good size but we did not find that special italian taste. Nice place, good service, friendly staff, excellent spot in Sydney but as I said, mains need to be improve.

Nice atmosphere however bit confusing as to whether table service or order own food. Steak very costly and not served with any side dishes at all - this was extra

The paying and waiting half an hour for drinks, the wait and lining up . The whole set up just did not work. Understaffed no waiter service , too much line lining up to wait for booked table, food, drinks just terrible system

shocking service and wait times, food was bland and did not have any flavour

I fell in love with this place 😍 Delicious Italian food, great range of drinks, warm atmosphere, and friendly staff!

All went well - the food and the service were appropriately nice. Then we received a bill which included items we didn't have. The waitress went back obligingly and checked with the manager (assuming), then came back with the bill and had to deduct the items by hand. We of course all took out our calculators and calculated with her to ensure no mistake. It puzzled us that the restaurant could not issue a correct bill. Overall experience was positive though.

Food was great, but service staff were not focussed on service. I got the feeling they were new or casual (backpackers perhaps?) and didn't have that 'care factor'. Had to wait a long time standing in a queue to order and the staff were distracted and not focussed on speeding things up. Ended up getting our order wrong. One lady was excellent, clearly a professional, perhaps the manager, and sorted us out. Quite expensive for a pasta restaurant, but I guess you pay for the location. I will go there again but will lower my expectation of service.

Nice atmosphere. Good food. Lovely sitting outside. Kids had fun in play area

Lovely food and quick service perfect place for a bite before a show

Great atmosphere - service at the bar to order food and drinks was terribly slow!

Good service. And Friendly staff. Happy hour prices were great.

There needs to be a higher level of organisation. When you book ahead you don't expect to wait in a line for 20 minutes to be attended to.. Then you line up again to order and the SAME person that slowly takes the order has to then leave the counter unattended while they fetch your drinks .. too slow !! You need more staff in these areas !!!

The atmosphere is food court style where you place your orders at the bar - waited about 10 minutes to do this , food was fresh and delicious but arrived in any order ! The acoustics were noisy and if you prefer you can sit outside for less noise , if weather is nice

Great attention from the wait staff & an excellent light lunch topped with a refreshing wine. Great value for money too! We’ll be back for sure.

Nice fitout and good location. Food is good but a little overpriced $37 for a seafood pasta. Not consistent. My husband and I ordered the same seafood pasta dish. I got 6 prawns in my dish whilst he only got one. Their happy hour specials are good. Separate gelato and dessert bar is good. Not much to say about the service as it is order at the bar and they bring it to the table.

I was very upset with our experience at Fratelli, we ordered 2 pasta dishes which came out cold and had no flavour at all (and considering they were $35 each it was very upsetting). My husband then ordered an affogato. The ice-cream and coffee shot came to the table and before my husband poured the coffee in he noticed the ice-cream was pretty much all melted and was just liquid. He then asked the waiter for a new scoop of ice-cream as this one had melted and she said to him that not melted that's how it should be. After we asked a again she came back with a new scoop of gelato in a wet glass. Very disappointing.