Okami - Whittlesea

Experience was good, food was delicious, only downfall was tables being placed so close together

We were the only people in the place the food was very prompt and service was great

food was fast and delicious and staff were very accommodating to dietary requirements

The friendly, helpful and polite staff made us feel very welcome.

Always a great way to share a meal with Family and friends.

Food was lovely and the service was very quick and friendly

We like going to Whittlesea, as it is smaller and more intimate restaurant You can actually have a conversation without shouting at each other. Thank you 😀

There seemed to be a short staff roster. The restaurant was not overly busy, but as customers left, tables were not cleared, in fact our party of six were left with piles of used dishes as each new order arrived. At one stage we counted 7 vacated tables with dishes still uncollected. Staff on duty tried, ut it was obviously too overwhelming.

Understaffed, inefficient, overworked staff. The staff always had a smile though and were always busy working. They were very polite. Just needed more staff.

Some dishes seemed forgotten and long wait. Was this on purpose so we ran out of time to order more food, I’ve never left Okami and still felt like I could eat something else before

Very poor. Our party of 4 regularly frequent Okami restaurants over a number of locations, and this was by far our most negative experience. Having worked in retail and hospitality, we are probably more patient and understanding than most when it comes to wait times etc but no effort for communication was made to let us know about kitchen delays, instead we were left to wait ridiculous times for tiny portions that were delivered to the table one plate at a time. Other tables with less people were being served the same amount of food (if not more) than we were and it wasn't until we were served a chicken katsu with literally one mouthful of food for each member of the table that we asked to speak to a manager. It took for us to complain for the portion sizes to become reasonable for a table of 4 to share and for numerous plates of food to be delivered at once. Credit to Joan for coming to our table and rectifying the situation, but by that point we were almost ready to walk out. If tonight was my first Okami experience, I would never be returning.

Great food and service, will definitely b back for sure

Staff were fantastic. Hard working, efficient and friendly. Food was delicious.

Awesome food . Service was good. Looking forward to visiting again

Ive never tried sake before so it was a treat, food came out at the right pace, the mocktail was a lovely finish to the night, food was cooked very well, as a generally vegan person there was lots of options

There were not enough floor staff to service the customers, we couldn't get any service following our initial order. We waited for at least 20 minutes and ended up having to approach staff at the counter for our second round of orders. The food portion servings were also not enough for 7 people, they were enough for two. Really disappointed with the experience. The food was good, and the standard we have come to know. But the experience means we won't return to Okami Whittlesea.

Had a great evening, our first time, service,food great recommend

A night out with family. We were well looked after and went home very full.

Amazing as always! Staff are always so nice and accommodating

Great good value for money and a great place to celebrate

Fantastic service, amazing food. Will definitely be going back again

Waiting staff excellent, some meals very slow to get to the table. But food excellent

Very straight forward all you can eat place. consistent food.

Excellent service and food great location Amazing food selection to indulge in

The wait staff were friendly and helpful. The food was all delicious and well presented and cooked to perfection. It would be good if they checked on us a bit more frequently to see if we needed water / drinks / more food.

Everything was good, great first experience. I do wish that we could at least have 1 drink (not water) included in the price, and other drinks after at extra cost.

The staff we’re really attentive to our needs and they were quiet busy as well. The food was delicious, will go back again

Great food- service . Food sometimes was a little too long too arrive but that’s as they were so busy….

Every dish was amazing and delicious. Service was awesome very helpful and happy staff.

Visit was Birthday celebration great time had by all family.

Great service & food Easy to book too Highly recommended

Been here a few times lovely excellent service 100% happy

Despite not being a busy night service was very slow tonight. Not the usual on the ball of staff with taking orders and bringing out food promptly. I am a regular at Okami and I noticed tonight the portions seemed to be smaller yet the price per head has increased. Staff were still friendly enough but wasn't one of the best nights to be honest.

Service very good food excellent and punctual and very fast

great food, fast service on food delivery and value for money. Ambiance could be improved but great place to get together with friends for dinner.

It was our 11 year olds Birthday. He chose Okami. The food was lovely, the service wad a good speed and we didn't feel rushed at all. Thank you :-)

The food was amazing, atmosphere was fantastic, will return there no problem. The 6 of us loved it..

Beautiful food .. service a bit lacklustre but they were busy

Absolutely delicious and the staff where so warm and welcoming we look forward to coming back many many more times Thankyou

Food was good bit waited over half an hpur for certain dishes

delish food loved the prawn gyozas will definitely be back and got my moneys worth!

We had a table of 16 and the service was excellent and very prompt. The food was all delicious.

Food portions were tiny, food was very subpar. Not enjoyable

Was delicious Great service food was amazing definitely go back

A very nice selection of food. Very well priced. An enjoyable evening.

Food was nice but service was very slow, food took a long time to come out. Our dishes weren’t collected and lots of dirty tables around. We also waited 20 mins for ice cream before we gave up. Very disappointing visit for our anniversary and won’t return any time soon.

Great service as well as awesome food 👍🏼 Thank you

First time at the restaurant. Slow service, food was cold especially the gyoza. In saying that the variety, quality and value for money was great

It was too busy and service was terrible. I will never go back.

We usually visit regularly and the size of the portions have definitely decreased recently. 2 types of non alcoholic drinks had run out as well as no sparkling water so I got a Lemonade drink which was flat. Very average tonight and bit disappointed, all of us saying we won’t be going back in any hurry.