Reviews of Okami - Whittlesea (233)
Read what people think about Okami - Whittlesea. All restaurant reviews are written by verified Quandoo diners. Learn more about Okami - Whittlesea before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Okami - Whittlesea and book a table with confidence!
233 reviews
233 reviews
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Was disappointed with when we asked to move seats as cooler was under us and they said no as other spots where for 5 ppl. Then when more ppl came in a group of two sat where we could have moved! And lots empty spots the whole time we where there
Always prebook. Love Okami , especially the Whittlesea restaurant! Recommended!!
Fabulous hot quick food, been a few times will definitely be back
Miso soup cold and beef served overcooked. However, serving staff polite.
Waiting too long between dishes. Wait staff nice but not very attentive.
Okami hosted a birthday dinner for a friend and even played the happy birthday song on the speaker and made my friend feel very comfortable and special
another success at Okami for a beautiful dinner, a staff member in particularly was very kind and respectful
Okami catered for a big table and was very kind and respectful whilst taking orders
Okami has become a regular choice of mine to eat out as it is very convenient, good food and value for money is amazing. All staff are always lovely
Experience was good, food was delicious, only downfall was tables being placed so close together
We were the only people in the place the food was very prompt and service was great
food was fast and delicious and staff were very accommodating to dietary requirements
The friendly, helpful and polite staff made us feel very welcome.
Always a great way to share a meal with Family and friends.
Food was lovely and the service was very quick and friendly
We like going to Whittlesea, as it is smaller and more intimate restaurant You can actually have a conversation without shouting at each other. Thank you 😀
There seemed to be a short staff roster. The restaurant was not overly busy, but as customers left, tables were not cleared, in fact our party of six were left with piles of used dishes as each new order arrived. At one stage we counted 7 vacated tables with dishes still uncollected. Staff on duty tried, ut it was obviously too overwhelming.
Understaffed, inefficient, overworked staff. The staff always had a smile though and were always busy working. They were very polite. Just needed more staff.
Some dishes seemed forgotten and long wait. Was this on purpose so we ran out of time to order more food, I’ve never left Okami and still felt like I could eat something else before
Very poor. Our party of 4 regularly frequent Okami restaurants over a number of locations, and this was by far our most negative experience. Having worked in retail and hospitality, we are probably more patient and understanding than most when it comes to wait times etc but no effort for communication was made to let us know about kitchen delays, instead we were left to wait ridiculous times for tiny portions that were delivered to the table one plate at a time. Other tables with less people were being served the same amount of food (if not more) than we were and it wasn't until we were served a chicken katsu with literally one mouthful of food for each member of the table that we asked to speak to a manager. It took for us to complain for the portion sizes to become reasonable for a table of 4 to share and for numerous plates of food to be delivered at once. Credit to Joan for coming to our table and rectifying the situation, but by that point we were almost ready to walk out. If tonight was my first Okami experience, I would never be returning.
Great food and service, will definitely b back for sure
Staff were fantastic. Hard working, efficient and friendly. Food was delicious.
Awesome food . Service was good. Looking forward to visiting again
Ive never tried sake before so it was a treat, food came out at the right pace, the mocktail was a lovely finish to the night, food was cooked very well, as a generally vegan person there was lots of options
There were not enough floor staff to service the customers, we couldn't get any service following our initial order. We waited for at least 20 minutes and ended up having to approach staff at the counter for our second round of orders. The food portion servings were also not enough for 7 people, they were enough for two. Really disappointed with the experience. The food was good, and the standard we have come to know. But the experience means we won't return to Okami Whittlesea.
Had a great evening, our first time, service,food great recommend
A night out with family. We were well looked after and went home very full.
Amazing as always! Staff are always so nice and accommodating
Great good value for money and a great place to celebrate
Fantastic service, amazing food. Will definitely be going back again
Waiting staff excellent, some meals very slow to get to the table. But food excellent
Very straight forward all you can eat place. consistent food.
Excellent service and food great location Amazing food selection to indulge in
The wait staff were friendly and helpful. The food was all delicious and well presented and cooked to perfection. It would be good if they checked on us a bit more frequently to see if we needed water / drinks / more food.
Everything was good, great first experience. I do wish that we could at least have 1 drink (not water) included in the price, and other drinks after at extra cost.
The staff we’re really attentive to our needs and they were quiet busy as well. The food was delicious, will go back again
Great food- service . Food sometimes was a little too long too arrive but that’s as they were so busy….
Every dish was amazing and delicious. Service was awesome very helpful and happy staff.
Visit was Birthday celebration great time had by all family.
Great service & food Easy to book too Highly recommended
Been here a few times lovely excellent service 100% happy
Despite not being a busy night service was very slow tonight. Not the usual on the ball of staff with taking orders and bringing out food promptly. I am a regular at Okami and I noticed tonight the portions seemed to be smaller yet the price per head has increased. Staff were still friendly enough but wasn't one of the best nights to be honest.
Service very good food excellent and punctual and very fast
great food, fast service on food delivery and value for money. Ambiance could be improved but great place to get together with friends for dinner.
It was our 11 year olds Birthday. He chose Okami. The food was lovely, the service wad a good speed and we didn't feel rushed at all. Thank you :-)
The food was amazing, atmosphere was fantastic, will return there no problem. The 6 of us loved it..
Beautiful food .. service a bit lacklustre but they were busy
Absolutely delicious and the staff where so warm and welcoming we look forward to coming back many many more times Thankyou
Food was good bit waited over half an hpur for certain dishes
delish food loved the prawn gyozas will definitely be back and got my moneys worth!