Okami - Whittlesea

The staff were hard to get the attention of, the food that was brought initially was tepid and very small portion size compared to other locations. After no food being brought for some time, I asked for rice and that took 15 minutes to come to the table. They forgot most of our order so that combined with the slow service meant our food arrived 15 minutes before their closing and then the staff reminded us twice they close at 230 despite it being their error we were late. It was not overly busy when we were there so unsure as to what the issue with service was. Wont be back

This okami was okay. The food didn’t always come out fresh but the service was okay too

The food was great but took so long to get our orders. You can’t see on the app what yoU ordered so it was very confusing to check our orders. The staff was lovely though.

It was amazing, kids enjoyed, great drinks, ever had got their choices, potion sizes were accurate. Keep it up team.

I was a bit dubious about the new ordering system with the bar code but it worked really well, also the food was delicious as usual. The staff at Whittlesea are really friendly and couldn’t be more helpful. I definitely recommend Okami Whittlesea

Sitting was good as it was early, however service was a little slow due to less staff

I ate here for the first time last week and liked it so much I brought my friend on Saturday. Food is great with a really good variety. I will be back.

Excellent dining experience and will be back again. Amazing food

Lovely food friendly service. We didn't have the all you can eat. We had tofu teriyaki and katsu chicken curry. Lovely.

Very nice food !! Clean and fresh and fast , staff are very friendly and helpful Black sesame ice cream Yum!!!!

Amazing food as always! Staff were great also But the wait times for food was a little long, still love this restaurant and will be back

Very nice ,food was good and fresh . Be going back

Th food was delicious the service was excellent and we didn’t have to wait at all we will be back

Lovely dining experience as always! Very attentive staff. Food came out very slowly though because it was a full house.

Always amazing food. Servers were lovely, the buffet is great value!

Good food and service as per usual. Drinks were fast at the start but slowed down at the end of the night.

- Staff were great, very Friendly - Food quality was not as good as previous visit, was disappointed. - Long wait times between food and only served one dish at a time. Not adequate for a table of 4 and an all you can eat venue.

Amazing food, service and price! Will definitely be back soon!

The food was delicious and our server was so lovely. Definitely taking my kids again!

We found the service to be ok, ordering on your phone now makes it easier to order what you want and when you want it. Unfortunately some meals came out reasonably quick and some didn't come at all, no matter how many times they were ordered.

ok experience, food doesn't come out in sequence as it's ordered. For example main dishes then 20 mins later steamed rice staff are not overly friendly just scan the qr code and order.

We were a party of 5 and there were 4 other people in the restaurant. We were served quickly and the staff were so lovely like every time we go here. We like to eat here at least once a month if not more, especially if there is a birthday or celebration.

Excellent service, great food, very clean restaurant and value for money, will go again. .

It was Great food great service and an enjoyable day

Great food and service We were extremely well looked after

It was understaffed for the amount of customers so food was being missed, or took a long time to come out. Nothing against who was working there, as they were working as hard as they could.

They have reduced the portion sizes that you get on each plate. There were three of us, but we were only getting portions suited to one to 2 people. I know you can simply order more, However, we had to order 2 to 3 times to get a suitable amount. Just seem silly as this creates more work for them With many more dishes being used and the staff having to take orders for the same thing numerous times over. Service was great as always and the food was delicious

Food was very slow to arrive, some food was cold. Overall very disappointed.

It was so lovely in warm inside, the wait staff we very friendly and checked on the table regularly. Thank you for a brilliant evening (The food is fab of course)

Service was a bit slow and some dishes were served cold or just warm not hot. Some dishes seemed rushed or never made it to the table. Average experience over all.

Won’t be going back to whittlesea. Order of service was terrible. Steam rice came out last after we had finished everything.

I feel like we kept ordering food but we just weren’t getting it, we had 4 kids who we were trying to feed and the same dishes kept coming out. The QR code is just silly. Prob won’t go back as this was the same last time

Food was great only issue was people next to us were swearing and I have young children

Very slow and not good service probably wouldn’t go back

The wait on the food was long, the dishes came out one at a time and were cold and not great. They have changed their ordering to a QR system, have very few staff working so the whole experience was not nice. Would not go there again.

The best okami ever. Quickly delivering foods thank you s

A few items ran out. Service was a bit slow

Slow service won’t try again ended up stopping order and left

Enjoyable dining experience, food was great. Will definitely go again.

Food tasted re-heated and not fresh, portions were cold and warm. Lemon lime bitter was flat and tasted like strong cordial flavour. Have been there before a while ago and the food was great back then, but not this time.

Not as good as it has been. Service not good at all

Scanning QR code took the social side of a dinning experience away Portions were silly (example: ordered a sushi plate and got 4 bits of sushi on a big plate; 4 people on table was expecting a big of a serving

Was amazing, thanks, really enjoyed the food and the environment

It was good 1 meal was missed. 1 meal was cold

I love this place so much staff is really nice🥰

Really nice food, down fall is new app to order food takes much longer and hard to write requests and dietary requirements

All our food came out cold, vegetables were hard and raw and miso soup came out just as we were finishing.

Amazing food for a great price!! Highly recommend a visit

Great staff very hands on and yummy fresh food thanks

Food was just beautiful . We all went home very full. Staff have great service too. Thanks for making mothers day a special 1.