Reviews of Okami - Penrith (395)
Read what people think about Okami - Penrith. All restaurant reviews are written by verified Quandoo diners. Learn more about Okami - Penrith before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Okami - Penrith and book a table with confidence!
395 reviews
395 reviews
- Most recent
- Highest rated
- Lowest rated
Great food! Very tasty. Service could be a little quicker
First time visiting. Restaurant had good vibes with many customers. The food arrived quickly. I think there was a good selection of dishes, and the quality of food was fine. I wasn't sure what to expect with the quality for an all you can eat Japanese restaurant, but it was fine. Maybe the tempura batter could have been fluffier it seemed overcooked. As I do like to have a drink whilst having dinner, it would have been nice to have Japanese whiskey or Japanese vodka on the drinks menu, but that's just me. Cheers.
We didn't realise that we needed to scan to order, as no one left the docket for us to do so, until we had been sitting for around 10 minutes, waiting for a menu, & had to ask a staff member how to order. The food was very nice & the food came out reasonably quickly though, after the initial hick up.
Great service and food. I definitely recommend this place for a celebration.
Slippery floor. Unclear about the buffet min charge as 1st time diners. Food was OK
Was fast service and a great experience will be back
This was my first visit to Okami, Penrith, and it was quite enjoyable. the restaurant looked good, it had a great atmosphere, service was very attentive and the food was faultless. My only complaint was the noisiness, other than that, it was a terrific evening.
we loved our time at okami,friendly staff..will certainly go back again
Food is great. 👍 customer service very reasonable price. 👌
This is our third visit.. food quality improved however service not that great need more attention to customer would be great👍.
Poor service from staff who gave our orders to another table nearby and brought many orders out to the tables nearby, who all came into the restaurant and ordered after us and then the staff left us waiting for 30 minutes without receiving any food and then brought all the dishes out at once.
Tasty fresh food, wonderful company, great staff & service. Would highly recommend to all.
Was great! Perhaps a little longer overall order time as you have to wait between dishes
Was welcomed and greeted professionally Fresh food was severed very promptly as ordered, was easily explained how to order, drinks, and deserts. Would recommend it to all my friends. Excellent waiters services,
Food and service great. There was a bit of noise but that was due to it being busy which was good to see. I did like the new way of ordering the food and drinks. Much more efficient.
Always love this restaurant. Really hope it somehow manages to find a way to remain open 🤞🏻
Great food lovely atmosphere quick service will be back for sure
Quality of the food was fantastic, there was not a dish that we had that wasn’t very tasty. All staff that we dealt with were very friendly and polite, this was our 1st visit and we loved it. Only criticism is the noise levels were very high, but saying that we will be back. Merry Christmas 🎄 everyone
Thank you to the wonderful staff and chefs for a really fantastic celebration night. We were looked after so well and the food was delicious.
We were shown to a table, but not given menus nor told what to do. After a while I asked about menus, and it wasn't until then that a waitperson came to tell us the ordering system had changed and we were to self order. That's fine, but it would have been nice to have been told when seated, not have the initial waitperson leave us in limbo. It was a busy night, but there were still a few empty tables - three of our ordered dishes never turned up and the food got progressively overcooked throughout the night. The restaurant is very noisy and it is hard to hear one think let alone the conversation around the table. Disappointing visit this time.
Bit to noisy with other guests & loud background music, chocolate drink wasn’t refreshingly cold unfortunately, other than that the food was great! & staff was terrific friendly and fast! Thankyou for lovely evening.
10 out of 10...good food and amazing service! Will surely come back.
The food was excellent and staff were very friendly! What more could we ask for? 👏🏻👏🏻👏🏻👏🏻👍🎉
Fantastic service, amazing food. Highly recommend the all you can eat
Very busy so service was slow initially Also the order of 2 servings of food was only honoured sometimes In saying that the food was delicious
Ordered a few dishes and then did another order. We ended up leaving before the food came because it took way too long. Service was also very slow. Definitely not worth the money it cost.
Sadly we were seated next to a large noisy group. Next time I’ll ask for a quiet table in a corner. Food tasted great!
restaurant was surprisingly busy for a Tuesday night. Food was great.
Food was good, service was slow, reasonable price, friendly staff
Busy night may need more serving staff .Lessen wait times between courses.
Good food for cheaper cost! Will definitely come back again
A++ on the great meal. Very friendly staff and amazing prices. Would highly recommend.
good food, long wait time need more space and very loud
Staff were attentive and meals came out quick and delicious
the walls and the floor where so dirty as you walk into the bathroom it was disgusting. the cupboard where we were sitting you could see where they tried to clean it but left the wipe marks there. the service to start with was good, but when you asked to get the table cleared to eat it was not that girls job and she said she would get someone to clear it. it sat there till we left. we then asked for take away containers same deal was not her job and we waited again to get the containers. they then wanted to charge a serv charge for using a efpos card. not a great experience.
Very nice food and great atmosphere! Ate way too much 😁🫶
Food was good service was good Hadn't tried something like this before. Enjoyed the experience. We will be coming back. Bringing some friends with us next time.
Amazing food & the service was next to none. Happy, friendly, alert staff. We loved it & will definitely go again.
Food was amazing. Could do with some more atmosphere, music would be nice. Did i mention the food is AMAZING... YUM
Fast service, friendly staff! Will definitely be back soon, bringing my family!
Long waiting periods for some of the food that was ordered.
Good food once again.I will be back another time .
Very nice environment. Nice food and nice staff. ✅ ✅ ✅
Great food, could have been quicker though but will be back again.
Excellent food and service. Quick service and sufficient time to enjoy our meal.
Feeling rush this time and can’t order much waitress stated that we have to wait as we order 4dish already😰 it all you can isn’t and we’re 4people. Wont go back again
Service was good, food was great, atmosphere was fairly good, overall will go back
Great excellent service and good staff , I recommend this Restaurant the place to eat.
Would have scored far more highly if you allowed split bills and didn't sit the tables SO closely together - there was a whole other half of the restaurant totally empty so you could have spread people out more evenly - have you learnt nothing from COVID???
very nice food, staff very kind and helpfull. food was great and good value