Reviews of Okami - Penrith (395)
Read what people think about Okami - Penrith. All restaurant reviews are written by verified Quandoo diners. Learn more about Okami - Penrith before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Okami - Penrith and book a table with confidence!
395 reviews
395 reviews
- Most recent
- Highest rated
- Lowest rated
we’ve just returned from another wonderful evening at Okami, looking forward to returning again soon.
The food was great and we had a wonderful time.
Another excellent visit to okami. Ordering via the QR code made it easier. The staff are lovely, the serving sizes were perfect and the food was fresh and delicious. We'll be back again soon.
Restaurant was packed. Not enough space between each table, back to back, sometimes back of my chair was hit by a guess sitting behind. Have to wait for staff to attend even give a signal but still have to wait bc there was only one staff taking order. Sushi &sashimi platter was served but a lot different and smaller than photo in menu, salmon sashimi were small amount, small size and thin. I had to question staff about the portion size as it looked unlike in the menu. Food and sweet were good. Had to ask for some item that was missing from my order. If sushi and sashimi platter is served a quantity as same as in menu photo it would be better.
Friendly staff, explained a QR code scan using mobile ordering system. It is convenient bc we did not have to wait for staff to take an order. Liked options for small or large serve. Sushi & Sashimi platter was a lot better than our previous visits. Salmon sashimi is better in size thickness and quantity of pieces on each platter. Did not have tuna sushi like in the menu but it was ok. We liked variety of entree and mains, menu is updated and it is better. Dumplings were nice and serve hot. Takoyaki was good. Steak with both sauces were good, tender and juicy, sauce a bit sweet. Icecream and taiyaki after meal were nice. We recommended and will visit again.
Very friendly, professional, patient, and helpful staff. delicious food and yummy ice cream.
With changes to the menu, came expedited delivery of food, which was a great change. Service was friendly and efficient. One of our family faves, well be back. Thanks!
Amazing, great food, great service, will be back again for sure. Thank you to all staff at Penrith 5/4/24
The food was tasty, arrived quickly and fresh. Big selection. Staff very professional. We all had a great time.
Okami is one of our favourite restaurants. The food is outstanding, the service friendly and efficient. Every time we go, we try something different and we haven’t been let down yet. Loved the Easter promotion. We will definitely be back
Amazing experience, great customer service and excellent food. I recommend this restaurant
Food and service was absolutely amazing! The staff were all so nice & considerate. Definitely coming back for more.
Loved the food however the waitstaff could be a little more attentive
Overall, a cosy place, very nice food and staffs are friendly.
always great service and the great food love this place
What an amazing experience, lovely food and great atmosphere. Can’t wait to go again
WOW! ! Okami Penrith is fantastic! Staff are super friendly and efficient . Food was just sensational! The selection of food was outstanding, with heaps of choices. It arrived at our table super quick and was delicious , empty plates whisked away leaving space for our next round of food. The whole experience was fantastic, we took friends who hadn’t dined there before and they totally loved it too. I highly recommend a visit to Okami at Penrith if you want to have delicious, Japanese food at an outstanding price. 10/10
Service was excellent ... food was delicious ... enjoyed by all ..actually 6 in all
The QR code wouldn't work. Then the app was glitchung. With a group of 10 and only having access to order via 1 phone was very frustrating. We were also over charged and then a refund couldn't be issued rather we have to wait for head office to refund.
Was a lovely dinner and the food was wonderful thanks
We love this restaurant, the food is excellent and great value for money - we've been twice in one week and will be regulars. The staff are wonderful too.
The service was great, the food is mouth watering and delicious. Food comes out fairly quickly and the drinks were on point. Nothing bad to say
Our 2nd order didn't come on time And some of it wasn't serve.
We love going to Okami as we love the Japanese food
Staff are exceptional, very welcoming and willing to help. Food was delicious.
We enjoyed our first visit to Okami. The service was excellent, we did not have to wait very long for the food. The food was fantastic except for the Shumai. We can highly recommend the sushi and miso beef. We will definitely be returning!
Some of the food we ordered didn’t come out particularly beef yakiniku and beef teriyaki. We got chicken teriyaki. We gave this feedback when we paid and they willingly offered to have the items that didn’t come out to be served . But we were already full. Overall we had a great time and everything that came out tasted well. Servers were also all pleasant and accommodating. Will surely come back and recommend this place.
Absolutely amazing. The food was great and the staff were so lovely!
Good food. Service a little slow had a good night overall.
Food was fresh and delicious. Service was quick and attentive.
All you can eat is really very good value for money to enjoy Japanese food. Staff was friendly and helpful, too.
beautiful food , great service . plenty of parking nearby . highly recommend.
Really enjoying the ordering of food now from your phone using the QR code. Feels like none of my orders now go missing cos of it. So glad Okami is still open in Penrith
The dining experience was amazing The food, service and staff exceeded all my expectations. I would 200% recommend this restaurant to anyone that loves great fresh and delicious Japanese food. 5 star service all the way.
Food taste good but the waiting time is quite long
We used the app on the table to place our orders, but they weren’t going through, so we had to keep asking the waiters where our food was.
We have being a regular customers of Okami Penrith for the past few years and honestly Valentine's day has been the worst experience so far. Second seating of the night and we had to wait more than 1 hour to get our first serve food or drinks. Having a allocated slot of time to eat, it would be assumed that the services would be fast enough to let us to do a few rounds of our favorites dishes. Not this time unfortunately. We left at 9.30pm still hungry and unhappy. This is not acceptable for a all you can eat type of restaurant.
Very busy as it was Valentines Day. Staff were rushed off their feet, so service was slow to start, but improved as the night wore on. Rather noisy as restaurant was packed to capacity. Would visit there again
Was such a good enjoyable first time experience. The prawn katsu was definitely my favourite item on the menu 🥰
QR ordering is not acceptable for us, we ordered via the printed menu thru staff. Plus, we were ready to pay CASH but apparently machine for cash transaction is broken. We will not go back ever until they provide better service.
Food was great! Only slightly annoying thing was ordering via the QR code. Whenever you add an item to your order, it takes you back to the top of the menu instead of where you left off. Scrolling down every time you add an item to your order was quite frustrating.
Steak was chewy. Chicken was hard & dry. Vegetables were sad & soggy. Drink order took some time to arrive.
Food at Okami is delicious. The staff are friendly and helpful. Very nice place to have dinner.
Great place but we had to keep ordering as our waiter wasn’t putting our meals through
Food came out quickly and hot. It was Delicious :-)
The food and service was great. Very happy with our meal and we would definitely recommend Okami. Great value for money.
Was very, thoroughly enjoyed it. Service was great, they were very polite and attentive, they made, helped us with ordering and gave us good recommendations. Food was pretty good in quality and was plentiful. Overall worth the experience and will come back again. Thank you.
No wait time, good parking nearby, great fresh food and excellent staff.
Great service great night food was amazing as always thanks
We had some issues with the ordering system and the kitchen not receiving our order which was disappointing but we finally got it sorted out and food started to flow, our waitress was wonderful and helpful.