Okami - Pakenham

Food was really good staff were good at taking requests and bringing food out fast

A truly great dining experience will be back again thanks

Great quick service. Just a little cold being right in front of the door. Great tasting food.

Very good value for money and very friendly customer service

Amazing food Service is always perfect, food is always on point, and the staff are very friendly and accommodating

We love Okami and thought we would check out the Pakenham venue. Won’t go back. Restaurant was freezing, food was cold, obviously sat too long before being served. Definitely not enough wait staff. Tuna sashimi was not the right colour so we didn’t eat it. Very disappointing visit

Great quick service and lots of fresh food, no wait times.

Good food, kid friendly, nice evening! Baby change facility unavailable at the time

The noise level at the restaurant was nice and calm

Nice and cosy place to have a family meal together

Delicious as always. Service was a little bit slow. Overall great place.

Great food and service was good considering the amount of diners on the night

Had a lovely time, enjoyed the food very much and the staff were wonderful! Thank you.

Amazing service and food as always, will be back soon 🍱🍣 🍣

a nice experience and we will be back with thanks

The food was shocking. I ended up throwing up after as the chicken wasn’t cooked properly neither was the steak. Went home after and laid in bed with killer stomach pain until I ended up throwing up.

Usually great but this time ordering and delivery of food was very slow we actually had to grab a waiter to order and a couple of our teenagers were still hungry when we left

Perfect as always good food, good service loved it. Z

Good as always never have an issue love coming here for a night of good food

Always good food but would love for them to put tune on the sushi platter when it’s in the pictures I know it’s expensive but that’s what I go for and not to get and then they said u have to ask or only for big table is disappointing and sounds like a location roll not a OKAMI franchise rule otherwise good food and service and will come again

Great food as always great service only thing is tables are getting closer and closer together :/ had to put my water , bag and menus on the floor cause couldn’t fit more then 1 plate on tiny table

Had an excellent night out would highly recommend will return

really good experience at Okamis pakenham and really good service by Rock. will be attending again.

Our family dined at OKAMI Pakenham on Saturday night. The atmosphere and decor was nice however that is where it ended. The service was extremely poor for a restaurant that was not busy. Upon seating we waited 15 minutes to be served by a waitress. We had to ask a waitress who walked by to serve us. We explained to the waitress that since it was our first time we were not familiar with the ordering process. The waitress did not explain the order process appropriately or that you could order individual portions . The waitress took the order for our food and we waited a further 20 minutes for any food to arrive. The food quality was not great. The chicken bites were dry and cold, the beef was like cardboard and the octopus bites were covered in a soup that made the dish inedible. We had to send the octopus bites back. Other dishes tried including the teriyaki skewers and fried rice lacked any seasoning. The spring rolls were akin to the frozen ones you can buy in the supermarket. The sushi however was excellent and the only redeeming quality. We believe the concept of the restaurant has potential however the quality of food is sub standard for Japanese ( it feels mass produced and lacks any authenticity) however the service is the real letdown. The wait staff were inefficient, abrupt and lacked customer service skills. There was no continuity of our waiter ( we had 4 different wait staff in 2 hours) and as a result some of the food that we ordered did not arrive or food was served that we did not order. Although it is a buffet and you pay a fixed price, there is a 10 per cent surcharge for every 200 grams of food left on the plate. This could unfairly punish diners who don’t like some of the dishes or where portion sizes have been incorrectly put through by the wait staff ( as was our case).

Love okamis Always good food and lots of it Will always suggest for a good time and fill up your tummy

Great night with good food clean and responsible staff service

Great food and friendly staff. Will definitely be back again.

it's very good value for money, all you can eat! though i would love more times that it is open, instead of just two time slots a night

The food and service was amazing. I highly recommend here

Amazing food as always Will definitely be back again soon

We are regulars at the Pakenham location and have always had great food and great service. Thank you

Great place to eat, enjoy the atmosphere and food also that’s BYO

We think the food quality has dropped since our last visit, food was not hot as it should be. A little disappointed to be honest. Service was okay.

Perfect food every time and on time. Loved the quality and the portion size. Just right

Food was great but some food items came out slower then others but overall it was great

Ok, except all dishes a bit too salty and getting thirsty easily

Service and food was amazing. Booking in was easy. Plenty of room for a pusher. Highly recommended.

Fantastic services and cosy atmosphere. Definitely come back if I have a chance.

Some of the staff weren’t very friendly and sounded annoyed with us requesting to order more or for having to take the plates (we didn’t ask).

Very good food and the staff taking orders quickly only thing is they squished the tables so close together I heard next table also say how close do they want the tables I even had to just my bag menu and water on the floor cause there was no room for more then 2 small dishes on the table

Awesome food and great service. Wonderful value for money! Definitely be back!

Service was slow. Food was great and consistent with previous visits.

Food is always great. Service is good too. Pakenham is my favourite one

Awesome food, as always. I have tried three of these restaurants at different locations and I cannot complain.

Great service & atmosphere 👏 will definitely come back again

Love love love the food always good as expected. Especially the Green tea ice cream

Great food, great atmosphere will be back for more soon

a great dining experience, a good place for celebrating with family and friends

perfect as always! love coming here for birthdays an special occasions

Will be going to the here again when there is more bookings