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Restaurants
Melbourne
Pakenham
Okami - Pakenham
Okami - Pakenham Reviews

Okami - Pakenham

Photo of restaurant Okami - Pakenham in Pakenham, Melbourne

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Reviews of Okami - Pakenham (487)

Read what people think about Okami - Pakenham. All restaurant reviews are written by verified Quandoo diners. Learn more about Okami - Pakenham before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Okami - Pakenham and book a table with confidence!

5.2/6

487 reviews

5.2/6

487 reviews

Food:Outstanding
Atmosphere:Excellent
Service:Excellent
Value for money:Great value
Waiting time:Exceptionally Good
Noise levels:Pleasant
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"Very good"
5/6
Jacinda S.3 months ago · 3 reviews

Delicious food & drinks, lovely atmosphere & staff. Food could’ve been slightly warmer but otherwise awesome.

"Excellent"
6/6
Clayton G.3 months ago · 8 reviews

Excellent fresh food and drinks at an excellent price. Sure to return.

"Excellent"
6/6
Justin H.3 months ago · 1 review

Great food and great customer service. Thank you, highly recommend.

"Good"
4/6
Rebecca F.3 months ago · 1 review

Delicious food but not enough came out at once for the amount of people at the table

"Excellent"
6/6
Amand B.3 months ago · 1 review

It’s the fourth time we’ve been to Okami and we have no complaints, your food is so fresh and tasty and the staff work really hard to make it a good experience for all.

"Excellent"
6/6
Anu A.3 months ago · 1 review

It was great and the service was perfect they were polite and got everything right!

"Excellent"
6/6
Shelley A.3 months ago · 1 review

Always amazing food and service! Our favourite place to eat - Thank you

"Very good"
5/6
Robert S.3 months ago · 3 reviews

The restaurant was very cold and extremely noisy. The staff got our orders wrong and service was very slow.

"Excellent"
6/6
Matthew M.3 months ago · 2 reviews

very clean, modern establishment. Exceptional service and quality of food

"Excellent"
6/6
Joshua W.4 months ago · 1 review

Very good food very full and food came quick and drinks came quick

"Excellent"
6/6
Gabby F.4 months ago · 1 review

The food comes out so fast and is of a high quality

"Average"
3/6
Dee M.4 months ago · 1 review

The standard of food has definitely dropped since our last visit 12 months ago. Dishes are now half the size & less quality, which is disappointing so probably won’t be back. Now over priced given the quality

"Good"
4/6
Ron B.4 months ago · 1 review

It would have been nice to have steamed rice served with main meals, the same with the fried rice. The staff are very good, just how the meals were served was very average.

"Very good"
5/6
Robert C.4 months ago · 1 review

Good service and fast friendly staff and well trained 👍

"Excellent"
6/6
Frances J.4 months ago · 1 review

Great value! Though make sure you order big in the beginning as portions are small and takes a while in between orders to get more food!

"Excellent"
6/6
Olivia A.4 months ago · 17 reviews

Love this place, try go every month for date night

"Excellent"
6/6
Olivia A.4 months ago · 17 reviews

Great food and service. Came for partners birthday, will be back soon

"Excellent"
6/6
Olivia A.4 months ago · 17 reviews

Love the food and service, was pretty busy night but food still came out fast

"Average"
3/6
Maria B.4 months ago · 4 reviews

The service was super slow, the food was slow, the drinks were super slow. Food was okay, in my opinion not as good as it used to be.

"Excellent"
6/6
Christie M.4 months ago · 5 reviews

Service was amazing, they were busy but kept up with all tables waiting. Polite, friendly, clean and the best part, amazing food!

"Excellent"
6/6
Christie M.4 months ago · 5 reviews

Anniversary dinners are the easiest at okamis. Sit back, relax and enjoy the yummiest of food with great table service from staff

"Excellent"
6/6
Christie M.4 months ago · 5 reviews

Always a good meal at okamis. Staff are always friendly and willing to help

"Very good"
5/6
Troy H.4 months ago · 1 review

Overall a good meal with the kids, would go again.

"Not good "
2/6
Samantha B.4 months ago · 1 review

Very disappointing. Went here with family for my birthday dinner, we were the first table to be seated and the last to be approached for ordering. Waited over half an hour to order food and drinks, and then waited almost another half hour for drinks to arrive. Food took a really long time then only received tiny portions, not enough for the table. Most staff were grumpy, one to the extent of being rude. We were presented with the bill before dessert finally arrived...which again, took almost half an hour even though they were pre-packaged ice cream servings! Don't advertise as 'all you can eat' for 2 hour timed sessions where it's almost impossible to order, and then hardly any food arrives... We won't be back.

"Very good"
5/6
Melissa S.4 months ago · 5 reviews

Always a great experience at Okami. See you again soon!

"Excellent"
6/6
Linda D.4 months ago · 7 reviews

Loved loved loved the experience. First of many! Already booked the next dinner

"Excellent"
6/6
Linda D.4 months ago · 7 reviews

Amazing is all I can say. Accommodating those who can't eat the buffet, options are available. Food is amazing!

"Very good"
5/6
David L.4 months ago · 1 review

Great food, maybe a little under staffed though and a few things didn't come out to the table and we needed to reorder them, but overall the food really made up for it.

"Very good"
5/6
Diana M.4 months ago · 1 review

This vist was great. staff were friendly and easy to deal with.

"Average"
3/6
Daniel T.4 months ago · 1 review

Weren't getting the food we ordered and it felt like forever to get some of the food we ordered.

"Very good"
5/6
Reema N.4 months ago · 1 review

Great and yum food! A really lovely night with the family!

"Very good"
5/6
Francine D.4 months ago · 2 reviews

Delicious food and great value for money. Our first time there and we will be back.

"Very good"
5/6
Kellie G.5 months ago · 1 review

Was another great night. We noticed that wait times for food was longer than normal, also the amount of food served

"Excellent"
6/6
julian r.5 months ago · 1 review

fast service and the food was delicious like always. love me some japanese food!!!

"Excellent"
6/6
Chandler M.5 months ago · 4 reviews

Food was fresh and delicious. Although we were forgotten about and it did take over 30mins to bring the food after a reminder. We could see other guests recieving the same item

"Average"
3/6
Karen B.5 months ago · 1 review

Great food, nice atmosphere. Feel if there are 3 people to a table portions should reflect that. Instead of ordering multiple plates of one dish.

"Excellent"
6/6
Cameron A.5 months ago · 1 review

There was a great variety of fresh food with choices for everyone to enjoy.

"Average"
3/6
Leah M.5 months ago · 1 review

Most food was lukewarm, when spoke to waiter that the food should be hot, he was like really

"Average"
3/6
Sue M.5 months ago · 1 review

nice place, nice food, excellent service, too loud and hard to have conversation with others at table

"Excellent"
6/6
Darren M.5 months ago · 1 review

Food was absolutely amazing. Service was excellent but the food coming out was a little bit slow to start with but they were very busy. Overall a really good night. I would recommend you go and taste some amazing dishes.

"Excellent"
6/6
Quandoo Diner5 months ago · 1 review

Staff could be a little more inviting as in happy your there

"Very good"
5/6
Louise W.5 months ago · 1 review

Staff were great and the food was delicious overall a great experience

"Excellent"
6/6
Heang C.5 months ago · 1 review

Will come back again for sure!! Values for money. Friendly!!

"Not good "
2/6
Atiye A.5 months ago · 1 review

Half the dishes were cold or didn’t feel authentic, wouldn’t go Pakenham location again. It feels like a robbery, not being able to complain without coming across like a difficult consumer so I’m glad I’m able give feedback through this survey. 3.5/10 - Food 5.5/10 - Service

"Average"
3/6
Darrin V.5 months ago · 1 review

Had dinner at Okami pakenham, 11 adults, one child, the night was ok till the end, they kept bringing food to the table we didn't want and as you have to pay extra if it is waste we did not want the food. Getting the bill was the shock, not easy to understand and charged an extra $150.00. Added stress to an otherwise good night, lesson, check your bill. Another note, they do not split bills.

"Good"
4/6
Caroline W.6 months ago · 1 review

Restaurant was pretty full and our table was just inside the entrance with the doors open the whole time - it was loud and quite cold. We did ask to move and the staff were polite and checked but said we couldn’t move. I will specifically request a booth seat next time, I think.

"Average"
3/6
Debbie M.6 months ago · 3 reviews

Service is always terrible. We always wait too long for wine glasses & to order food.

"Not good "
2/6
Naomi F.6 months ago · 1 review

Got seated and a few minutes the waitress took our order, we did order a few meat and seafood plates with one steam veges and 7 steam rice so we can have the meat with and there were 7of us, we got our order in 10minutes or less, and then the rest of the order we got it with 20 minutes but still waiting for the 7 steam rice. At this stage I asked the same waitress for our steam rice as we needed to have the meat with but some of the meat/fish we ordered were already eaten as the kids were hungry. She didn’t say why there was a delay but said that she’ll get them, at this same time I ordered more meat/fish plates but at almost 9pm we got our 7 steam rice, and the steam rice was the first one we ordered but it was the last we got after making multiple orders of meat and other plates apart from the dessert . At that time everyone was full of the main and ready for the dessert except for my husband. So when we ordered dessert we also ordered two more plates to eat the rice with and my husband was trying to finish because he didn’t want to waste them, and when we got the 7 steam rice I returned the other 3 and keep only 4. It was very disappointing to discover that we had to wait for over an hour for the rice. And when I revealed my disappointment to the waitress about the long wait for the rice, we waited for so long to come back to us so we can order our dessert and the two plates to eat the steam rice with but instead a different waitress came. We never had an issue with the Narre Warren Okami but we chose the Pakenham because it’s closer to us. Very disappointed with the service….waitress that looked after us on the night is the one with blue dye on the hair.

"Excellent"
6/6
Lillian C.6 months ago · 1 review

We had a lovely time, the only thing that I would change is the cost for children to eat at the restaurant. There’s no way a 4-6 year old can eat $20 worth of food. Even if that was half price. I think that’s way too high. I don’t even have little children but that too much.

"Excellent"
6/6
Rebecca S.6 months ago · 1 review

amazing food as always and excellent customer service. will come back for sure.

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