Okami - Hoppers Crossing

The food was amazing but the service was absolutely shocking! The amount of time’s I had to remind them about food we ordered and they still took a very very long time bringing it out after they said they would “check on it”. I don’t think I’ll be coming back any time soon. So disappointing Okami Hoppers Crossing.

Twice visited and happy to go again. Staff are all brilliant. So friendly, helpful, fast and polite...we love them. Noise level not good, even for such a busy place. The food- exceptional. Great choice, fresh, flavorsome and hot.

Beautiful food and great service. Music was a little loud and the environment but overall we all loved it. Congratulations on a great restaurant

A bit confusion as a new customer. No one introduced the routing. Food was great. Waiting time was a bit longer than what I expected.

Food was yum and atmosphere was great. Will go again.

Definitely recommend this restaurant. Great value for money and food was awesome. Service was exceptional! Well done Okami. Will be back for more!

noise level would prevent us from being frequent customers background music may help

Second visit; busy but friendly and helpful staff; good value for money!

Loved going here with friends and family. Food is great, served fresh and hot! Happy tummy all the time

Always good, food is quick and staff are always on top of orders and clearing tables

The place is always packed so book ahead, The food is plentiful since it is all you can eat and it is tasty to boot. Those that like Japanese foods will love it here.

It was great, good value for money 💰💐👍 thank you

Food served were cold. Cold steak, cold chawamushi, cold chicken karagae. Will not come back.

Excellent Japanese. Cant wait to go again. Great Staff. Fast and Efficient

Food was excellent. Was a little slow to gain attention of waiting staff to take your order.

Booked in advance well over a week for a special occasion of dinner for 2. The table was so small and the area we were seated was so crammed in. Ask the lady for a more private area which there were quite a few available and she replied they were booked already and walked away. We were so disappointed and left. First experience was bad and never going back!

Awesome food if you love japanese food this is the place 👍👍👍👍

Great price , very good service, overall very good food

Service is amazing. The staff are friendly and the Food is great.

great value for money. yummy food and great selection of dishes.

The food was absolutely amazing. We couldn't fault anything. The service and atmosphere were great. We will definitely be back.

Great food & service. Highly recommend it. The food is fresh.

Our 2nd time here, food was great once again. Service was a little slow but once ordered food came out fast - very busy on Saturday night late session but worth the wait. Friendly service. Will be back 😊

Everything was great but it was quite loud. I would suggest kids colouring or some kind of entertainment

We enjoyed our meal, I'm sure we'll be back again.

Awesome service and food amazing can’t wait to go back

Due to the volume of people the noise level was high.

Food was great and the service too. We’ve enjoyed it.

Food and service was excellent, not wait times at all! Money well spent!

We enjoyed the food. Service was good too but they just missed our Black sesame ice cream in the end as it got busy but otherwise great experience

excellent food and service, love the booking for a session as it means you get seated straight away. Only thing is that its a bit loud. However, less talking more eating :)

Excellent quality of food, great variety. Service was incredibly fast even though the restaurant was packed.

We will go back again food was great good service

Great food and service. Will be back. Awesome night out.

It was very delicious food and great service. Thank you okami!

- - - Yummy food! Good service! - - -

Some staff ( Asian), rude. The way she talk to the customer, no manners.

No customer service ...all the staff has no manners ...no smile at all and looks so grumpy when taking orders

Really disappointing. My partner and I came in and got allocated a table. We sat down at 7:55pm and still by 8:30pm we were not approached to make our order and people who were arriving later than us were getting served. We even told a waitress as she walked past that we hadn't ordered yet and she just gave us a confused look and walked off. After waiting for over half an hour we decided to leave. The service was extremely poor, which was even more disappointing as the food looked amazing and we were really excited to try it out. We tried multiple times to get waiter's attention and even when we got up to leave, there was no one at the front desk to talk to. It felt like we were actually invisible to all staff members which made the experience very disheartening.

Good food, great service and A-MAZE-ING daifuku. The rest of the visit is just an excuse for me to get to dessert

Good services and nice food, reasonable price. My family enjoyed it recommended .

More crowded than another branch I've been to, which explains how busy every staff was that evening and probable cause for one of the dishes we ordered not arriving. My guests however were very please with the variety and the flavoursome dishes.

Amazing food, amazing service 👍 cant wait to go again

Long queue outside the restaurant before we got in. So wasn’t seated until 15 minutes after beginning of sitting time. Took a while to be served because of the business of the restaurant. Didn’t get food until about 45 minutes after arrival. Food was excellent.

Great fresh food, plenty of variety and friendly staff with a good atmosphere.

The food was yummy I love it very much 👍👍👍

Excellent food and good service. Good place. There are lots of parking.

Big and clean restaurant. The food is delicious and the service is good.

Fresh fantastic food great service friendly staff, will come again

Perfect, delicious and affordable. Must eat here at lease once