Okami - Hoppers Crossing

Food was delicious and excellent value for money, restaurant was understaffed on the night (NYE) but did a great job serving customers on time

Food nice but took way too long to receive it.

Okami Hoppers Crossing Absolutely FURIOUS at the poor service, so much so we walked out. We were booked for the 5:30pm seating tonight (31/12/19). We were seated by 5:35pm & order taken by 6:00pm. However, we were trying to get the attention of a waiter for 15 minutes. First serving of food brought the table at 6:40pm after asking 2 different waiters about our order. This serving was only 1 dish (sushimi) of the 4 we had ordered. It took asking 2 more waiters to get another dish (sushi rolls) another 10 minutes, then came 1 serve of seafood tempura 5 mins later, followed by the udon noodle soup another 2 mins later which was COLD. There were tables next to us that were placing their 2nd, 3rd & 4th orders & receiving the food within 5-10 minutes prior to us receiving any part of our initial order. It was very busy & I had empathy for the waitering staff, however there is something very wrong with the ordering system, table numbering or kitchen or all these areas as this was purely atrocious service. This was supposed to be a special birthday celebration but ended up being a disastrous experience.

Great food. Prompt service. Have already been back three times.

I’ve been 5 times now with family and friends and we all love the food and staff are lovely. There’s never a disappointment, food is so fresh 😁

Highly recommend, excellent food and excellent service All have great food

Second time this week! The best!! Great food great staff

There are not many kinds of sushi, but it is still very fresh and the steak is good, Tempura is not very good, everything else is good .

Amazing food and service. We'll definitely be back! Can't go past great value for money.

Food was top quality it was a shame that it didn't come out together. Two people where still waiting for some of their food while the rest of us where done. There should be an option for jugs of soft drink instead of just glasses.

The food was delicious! All you can eat and we ordered 1 of each

The tempura was so oily and the sweet potato was hard to bite. The sushi wasn't fresh. I did not like the waitress who served us. There were 12 of us in the table and when Iordered she would say its already ordered...I have to insist before she took it. We ordered sashimi and it didn't arrive so after an hour we cancelled it. I dont think it was worth the price we paid. Recommend it?????

staff are friendly and try their best to keep up with the constant orders

okami is really good value and the experience is fun and casual

love the black sesame ice cream - delicious! the vegetarian options are really good too, especially the kakiage

Always enjoy going to Okami, great food at good value.

Food and service was really good, we had a wonderful night.

It was great will be back again! Most of the party was a first time experience and they Definitely enjoyed it

Always good food and service we will be back again

Service was very quick, food was delicious, staff were friendly and great value for money.

Nice ambience, food is ok, service is a bit slow. Good price

Delicious food. Very attentive wait staff. Three and five year old were impressed too.

Food amazing again tonight, good service. We will definitely be back!

was really great value for money service is great food is awesome

The servers were amazing, the food was amazing, I honestly can't wait to go back. It's a great set up of all you can eat.

Great food fast and friendly service will definitely come back

Food was good but very slow other than that good

The food and service as just amazing. Love Okami japanese

Was very busy service was slow food was cold and mixed up too long to serve drinks

great food, could cater for a large group of people, service was great and food served in a very timely manner.

Good, I am happy with the quality of food served.

It’s not the best Japanese you will get plenty of it just the quality isn’t a grade But I would still go back

Absolutely loved it :) the staff were super friendly! 10/10 would recommend

Fantastic food, Staff were friendly. Loved sashimi and sushi platter.

The service was very poor: - some food we ordered didn’t come - orders came wrong - the lady who was taking the orders gave us wrong information about dishes, and was not friendly - our booking was for 12 people and they wanted to squish us on a table for 8 - waiting time for some dishes was unacceptable

Food, service and value for money was fantastic. But really really noisy.

Great food. Fast service. Good value for money. Would definitely go again.

Excellent service and excellent food we will be back for sure

Will definitely be back! First time at Okami and it was amazing! Food is delicious and comes out super quick!

Amazing food great service everytime! I’ll be back for sure

service was a bit slow and food we ordered was never delivered. When we told the waitress we never got it she said she would get it and never did.

The food was amazing but the service was absolutely shocking! The amount of time’s I had to remind them about food we ordered and they still took a very very long time bringing it out after they said they would “check on it”. I don’t think I’ll be coming back any time soon. So disappointing Okami Hoppers Crossing.

Twice visited and happy to go again. Staff are all brilliant. So friendly, helpful, fast and polite...we love them. Noise level not good, even for such a busy place. The food- exceptional. Great choice, fresh, flavorsome and hot.

Beautiful food and great service. Music was a little loud and the environment but overall we all loved it. Congratulations on a great restaurant

A bit confusion as a new customer. No one introduced the routing. Food was great. Waiting time was a bit longer than what I expected.

Food was yum and atmosphere was great. Will go again.

Definitely recommend this restaurant. Great value for money and food was awesome. Service was exceptional! Well done Okami. Will be back for more!

noise level would prevent us from being frequent customers background music may help

Second visit; busy but friendly and helpful staff; good value for money!

Loved going here with friends and family. Food is great, served fresh and hot! Happy tummy all the time