OKAMI Hampton

We had a great night, food and service was excellent

Havent been here for a while, now more visiting Okami in Mornington. Big difference in food quality, much much better in Mornington. Basically the tempura was uneatable. Just very thick suggy diep fried dough. Big dissapointment. Also more choice of food in Mornington

Poor and slow severe, unfriendly staff, they didn’t seem to enjoy working there.

food was amazing. only issue we had was access and being so close to the tables next to us. apart from that ut was great

The new management has ruined the warm atmosphere of the restaurant. QR code ordering that is disorganised and glitchy and staff that are so overworked they don’t have time to manage a smile.

Good but seemed a little off today as food wasn’t quite on point as it always is was still nice just not fantastic as normal

Tables are too close together - staff are unfriendly - very darkly lit - good is great

Food is nice but the staff and service is rushed and rude.

Usually love Okami, but gone down hill a little (long time Okami customer across a few restaurants). The food was still great, but it came out in a weird order and very random and long times in between. The QR order was good, but as it was so slow couldn’t remember what we ordered and no history. The $9 Japanese drinks had half in size again. Not worth it

Efficient but n8t warm welcone. Quick to push us to electronic ordering whuch we declined stating it us too hard when one needs to vary an order ie no fish ir seafood. Gent reluctantly took our order but still brought out fish.. Waiters not in any hurry to take orders. Food delivery was fast and delicious

Excellent and patient servers. Food soooo tasty. Great value for money

The new ordering format was poor and slow. By 9.30 we were still waiting for several meals to arrive, the waiter came over to say the kitchen was closing, he took our orders again, all the meals then arrived at the same time

Great service and good food every time we come here

Always good food love coming here and staff and nice

One of my favourite okami restaurants always busy with customers

Very busy but such a nice ambience. Amazing food. Good value for food.

Booked for two only to find out on arrival that our table was squeezed into a tight little corner of the restaurant in which I could barely fit into my chair and right next to an exit door. Why even bother putting a table in that space.

It was our first visit & first Japanese dining experience for one. Most enjoyable, thanks.

It was ok not the best Japanese food. Definitely filled me up but was not the best environment

Food Staff and Service all very good. Very Well done.

Ordering system terrible. Service was slow and had to ask to turn the air-conditioning down and for wine glasses. Very different to other times we've been there

The food was great as usual. I really don’t like QR code ordering as it is very impersonal so I requested to order through the waiting staff. The waitress was very attentive and gave great service.

Delicious food, big choice and nice seating, highly recommended 👌

Some of the food was so cold and took ages to come to the table. there was water spilt on the table that wasn’t cleaned and we had to wait till the end to actually ask for a jug of water to drink from, and then when we asked for icecream at the end after about 10-15 minutes it didn’t come so we just left. Not a very good experience

Food and service was great. A few items came a little later than others but overall happy with our experience.

The food is nice but some of our order did not come and after 50 minutes to 1 hour we were told that we can’t order anymore and instead offered dessert and the end of our section. I’ve been there many time before this is the first time and will be the last. Today staff were not friendly and don’t care about the customers at all could’ve get the old staff back better.

Food took so long to come out which was unfortunate

Virtually empty restaurant and we were crammed in between two other tables of two very close together. In a quiet room it felt like we were all sitting on the one table and it was extremely awkward and uncomfortable

Amazing food as always but QR ordering a bit impersonal.

Great service and yum food! Thank you. Had a great night.

Easy to book online and QR code on each dining table to order your food which came freshly prepared!

Food was great as usual, but the service was much slower than previous visits. They were busy but it took a long time for our food to arrive.

It was great our food was quick and very tasty

Food is pretty good on some dishes, many reported the seafood was not up to standard. Disappointed on the wait times between dishes coming out, Large party only allowed to use 1 QR code reader to submit our orders meaning that one person did not have a relaxing time at all, being constantly hounded for get this, get that. There were a few times where we were waiting for (any) food to arrive and given we only had 2 hours, waiting for 20 mins (happened twice) to get 2 or 3 dishes for a large group was not good. Even the salad dishes which are pre-prepared! Some dishes arrived after the icecream! Some never arrived at all. All agreed that we wont be going back again.

Easy to book..good service, good food, we will definitely go back again.

Love the new QR code to order your food, rather than waiting for waiters. We had a great night and fresh food.

Food is always really good. Service was average. A dish that we ordered as soon as we got there was served virtually right at the end. In fact I had to check whether I in fact had ordered it.

Half the food that we ordered never came. We constantly had to ask when the food will be coming. Understandable that it was busy, but time between meals was very long.

Fabulous in every way. Staff were exceptional. Food was fantastic.

Most enjoyable The food came quickly and down stairs was quieter compared to up stairs and the service was great

The food came out quite slowly and a few of my orders did not go through due to some technical issue. This is our third Okami restaurant we tried and its been the slowest. The food is ok and staffs were friendly.

We had a great meal, fantastic for families with kids

Great restaurant. Very nicefoids, and excellent services. Thanks to Dandan and other staff. Highly recommended

Very nice food, amazing place, very polite and lovely staff

It was weird not having a menu in front of me, didn't realise that everything is now online. The food was so lovely and the customer service was incredible

Sushi dishes were quite cold directly from the fridge. I would've been better if they were less cold. Ice cream was already melted or not frozen like how it should be from the freezer. Overall, good dishes & service.

As usual, awesome food...and lots of it! Will be back again!

Friendly staff. Good always good. Price is reasonable . You certainly don’t wait long for you food to arrive

This is my new favourite Okami location! Great atmosphere, delicious food, perfect serving sizes & friendly staff

lovely place, quick service and delicious food. Will be coming back