Okami - Cranbourne

Excellent and friendly service. Food came out quickly and was delicious.

We appreciate the consistency with great customer service and amazing freshly cooked food. Okami Cranbourne West is the best!!

New years eve dinner was delish. Staff were so busy all night and made time to greet everyone, loved our gift on the way out. Thank you.

Orders were missed. Waited over 50 mins for our drinks and some of our food was not delivered. Had to call a waiter over after 30 mins to request our food and drinks.

Great service, friendly staff and not loud considering a full restaurant. Food was yummy and hot. Highly recommend. Happy customers here😊

Staff are always friendly and provide amazing customer service. The food is always delicious.

Friendly staff, food was well presented and served in a timely manner.

Servers were very gracious and polite and very efficient. Food was delicious no waiting long between orders (all you can eat).

Amazing food and service as always. Thank you really love it there!

We all left Okami feeling very full and satisfied as always

Food was incredible, service was amazing an the staff are lovely. it was a bit noisy, but it is a small restaurant, the tables are close to each other and it is the Christmas period. overall, great experience and can't ait to dine in again!

Too noisey Basic food. Too salty Just okay Would not recommend

fantastic food and quick. servers could be chirpier but divine food

This would be the only sort of negative, the restaurant was rather empty and they grouped everyone together in the smallest part of the restaurant I understand it makes it easier for them. It wasn't bad it would have made the whole experience much nicer if it was spread out using a bigger part of the restaurant

Great food, great service, lovely people. Will be back again

We enjoyed very well, good place to introduce anyone loving for the Japanese foods

Everything is very tasty, and the service is fast and polite.

Experienced quick and friendly service with delicious food. Great place.

What a delightful experience! The sushi and sashimi were fresh and perfectly sized. The only slight letdown was the tempura dipping sauce. Overall, I recommend the 5pm or 5:30pm seating for a quieter atmosphere. Looking forward to our next visit!

First time here, we live near by and gave it a go. We will be back. Great service, friendly and polite staff all working hard to please… Food was nice, look forward to all you can eat one day…. Thanks

yummy food.friendly staff, highly recommend this place.thank you okami .

I really enjoyed the food and service and has become one of my favourite spots, all around very satisfying.

3 of my orders never came out even asking 3 seperate times to 2 of your employees about the 3 dishes. Price has gone up but food servings have dropped dramatically. First time I've ever left one of your restaurants still hungry. Only one staff member at one time payed attention to your new red attention card on the table. Was very disappointed this time around after many years of enjoying Okami. Hopefully a different location will be much better

Okami Cranbourne is my family's favourite place to go and eat out. It's such a lovely and welcoming atmosphere. The new ordering system is also fantastic.

Great service but didn’t like ordering off the QR code

Great food and service, definitely recommend the experience for any occasion

Food was great but it was very noisy with a lot of people dining at same time

Great food and place thank you will be back soon.

Overall we had a good experience, some dishes that were ordered were forgotten and service was a little slow. Still enjoyed the experience and had a good time though

Had a great night staff was very nice and food was quick and delicious.

We had a fantastic night out at Okami, used the barcode scanner first time and it was super fast service. The meals were fresh, so tasty and you can just order when you wanna another top up of food to go round. I love this restaurant in particular as it's not as overcrowded, attention to detail very clean and everyone is great with service. Will definitely be back and soon for sure!!!

it was good for the price. nice place for quick get together

Staff were great with the service . And the food was wonderful

Great food as always. Dishes missed and very noisy. But still love eating here.

The food was delicious and so fresh. My families go to for Japanese

It was our first time at the restaurant and we had a great experience.

It was ok, food didn’t blow us away as other Okami restaurants have. Staff weren’t as friendly. Tables and bathrooms shabby and in some parts dirty. Food was slow but restaurant was quiet.

The cost was a bit high especially for drinks, but the wait times for the food was next to nothing

Never had a bad experience here, always great food and service. So easy to over indulge as it's so yummy.

Great Japanese food that offers a variety of dishes. Excellent Value for money.

Good service and very quick to get our orders. Nice atmosphere and clean 😊

Amazing food and service, we loved it! Definitely will be back.

great, every body enjoyed their food and being able to order

Best green tea ice-cream. Happily spend the money just for the ice cream

The service was great and the staff were very friendly. The food was fantastic! We will definitely go again.

Excellent place to dine in Too noisy, due to space

We ordered stuff that didn't come and had to order it again. Staff were nice but a little frustrating to have to wait longer for our food

- One staff member was friendly but was unrefined with service skills. - While I understand the manager has a tough job, she didn’t smile once, didn’t give any indication she was happy for our custom, only said what was necessary to get us seated and for us to pay our bill so we can leave. Not warm or approachable. - A family had put all the adults on one table and all small children on another to be unsupervised. The kids were literally screaming as they mucked around at the table. Not once were the adults told the children needed to be supervised, quiet-down, or anything. We had to shout over a tiny table while our ears were ringing from screaming in an echoey room. I left with a headache and our night out was sub-par.

Can’t wait for next visit and amazing food and service

Great value and fresh food ! 😀 such a great variety on the menu