Okami - Cranbourne

We had Fantastic food 🍲 and a all round great experience

Uber eats drivers ruin the dining experience when eating in. They wait and get frustrated and it’s annoying watching a line right in front of your table. Other than that the food is amazing and although short staffed they did a great job 👍

Food was good just noisy and not enough staff on so was waiting a bit for order to be taken

we were seated and order taken and only 2 of the 6 items given to the table. followed it up and got one more, so we ordered more knowing the wait.. so much noise in the restaurant. tables crammed together. staff were asking us to order more... and they were surprised when we told them we were waiting for 5+ dishes. all the food was overcooked and the whole night was a waste. 4 of us and a round of soft drink was $170. not at all pleased. other locations don't manage their restaurant this way. the excuse that was given was that they were busy... it's a booked service... too busy then I suggest cut bookings. I'm just really disappointed at the whole experience. won't go back to this store again. staff tried their best but the flow of food was not up to scratch.

absolutely lovely food, we.Lways come here. staff are great.

Enjoyed the food as usual will go back again soon

Food was great. The restaurant was VERY noisy and the service was a bit slow

The service and food are good. The restaurant is clean.

Excellent food and service, will definitely recommend this to friends and family

Quality of the food was excellent and this saved the night. Service was very slow. Staff failed to bring requested food orders on a number of occasions.

The service was very slow and we had a lot of meals missing.

One of the best restaurants in the area. I will return.

Food was fabulous and the service was great, will return.

Food was very slow coming, servings were much smaller than other locations and only got service for less than 1 hour. No one bothered to ask if we wanted Ice Cream, waited and waited but after all other customers left we had to go up and ask.

Awesome food, good price, love Japanese Food, yummy, yummy, yummy

Very busy restaurant with minimal staff on. We sat seated waiting order for nearly 30mins. Upon ordering dishes they cam out to the table rather quickly but then sort of stopped and there were delays. Overall food was good, service was average due lack of staff.

Choose your own dinner adventure. Good food and plenty of choice. Venue was noisy for a Thursday and it is time structured eating. Two eating sessions so be prepared to be out by set time. Only negative was hard to hear which dish was being served and staff engagement.

The meal and service excellent. When it was time to pay,no eftpos, had to pay cash.

My birthday was a blast! Food were delicious and all of my guests were satisfied. Thank you and we will definitely come back👍

We were very satisfied at Okami. The food were delicious and not expensive. We’ve tried almost all of the food. Thank you, we will definitely come back👍

Great food,great service and great price. Would highly recommend and definitely bring your appetite

We REALLY wanted a receipt including your business name and ABN so we can claim the Victorian Government Dining &M Entertainment Program. We can not use the receipt you gave us on the night. Can you make a replacement receipt with this info ? We are Seniors on a budget and we thought we could claim the rebate but without this we can not claim.

Delicious food as always. Slow service but easily under staffed and they were doing the best they could.

Our second choice if we can’t get a reservation at Narre Warren Okami

Always great. Fresh, tasty food and friendly staff. Will be back

Best value for money. we love coming here. our goto place.

Amazing food and service Only issue was with the booking online. It allows you to book outside of seating times. Which ment our amazing experience was spoiled by having less time and rushing the end. Getting desert and main together is not ideal. This is not the fault of the restaurant

Delicious food and quick service, I especially love the chicken karaage

It was ok but extremely busy . Slow service. Headed back to Webb street one as it feels more organised .

We really enjoyed each dish that we got. They were pretty good at clearing empty dishes and kept the dishes coming. We were all famished but left very satisfied. Thank you

Orders were missed, we had to ask multiple times for food. Food was amazing

one of our orders must have been forgotten as it took 45 mins for vegetable gyoza to come. Also we understood our reservation to be 6-8pm but we were chased out at 7:30pm.

Ordered second jar of sake but it took a long time to arrive.

Was very short time to be seated and first order was super quick and we were being checked continuously and didn't have to wait for order. Service was very very nice and getting even better than last time

Food was nice. Service was nice. I ate too much. I am in pain.

Busy place, staff great. But food was a bit cold and rushed.

Food was amazing as usual , but didn’t realise it was on a sitting for 1 and a half hours and we had to get their attention to order so we ended up being rushed to eat

Very good environment there , even in winter time. The restaurant was nearly full, food is fresh and delicious as always! Really love it!

Food is always fresh and delicious, a lot of variety to be chosen from, a good restaurant for the whole family, especially for kids!

Love the food and the service. Will definitely be back

Good was amazing, Awesome service staff where lovely. Will go back again

Love it here...service and food is always great. Would recommend

First time trying the Cranbourne Okami restaurant. This is the third restaurant from the Okami franchise we have tried. Took longer to be served even though the rush was over. Food was still amazing as always with this chain though. Do yourself a favour and try them for yourself 😊

Always a great night. Fantastic service and elite food with wonderful ambiance

Love okami. Best food out their for something quick and yummy

Always great service and the food is always hot when it comes out from the kitchen. Can't recommend this restaurant enough.

Delicious food, friendly and fast service. My family and I enjoyed ourselves. Definitely recommend Okami Cranbourne to others!

It was an awesome experience, good service, great food. Very good all round

The food was average, but we sat for awhile before getting served or even got menus. People who came in a smaller group were getting served before us when we had already booked the big table in advance. The waiter and waitress kept rushing us to order considering we waited for a while and had to ask for our menus. Value for money is crap.

Overall was a good experience but we waited for 25mins for our last dish to arrive which is the only negative experience there.