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Restaurants
Melbourne
Cranbourne West
Okami - Cranbourne
Okami - Cranbourne Reviews

Okami - Cranbourne

Photo of restaurant Okami - Cranbourne in Cranbourne West, Melbourne

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Reviews of Okami - Cranbourne (1,208)

Read what people think about Okami - Cranbourne. All restaurant reviews are written by verified Quandoo diners. Learn more about Okami - Cranbourne before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Okami - Cranbourne and book a table with confidence!

5.3/6

1,208 reviews

5.3/6

1,208 reviews

Food:Outstanding
Atmosphere:Excellent
Service:Excellent
Value for money:Great value
Waiting time:Exceptionally Good
Noise levels:Pleasant
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"Excellent"
6/6
helen p.6 years ago · 20 reviews

love food great place staff great great time management will go again

"Excellent"
6/6
olivia y.6 years ago · 2 reviews

it is really a good experience. will come back again.

"Excellent"
6/6
Jessica B.6 years ago · 1 review

Great food, friendly staff & perfect location! Park right out the window to keep the kids busy while you eat.

"Very good"
5/6
Kimberley C.6 years ago · 1 review

The food there was excellent! The customer service was fantastic, staff were friendly and very helpful! I will definitely be back!

"Excellent"
6/6
Pam A.6 years ago · 1 review

Great food. Tasty and fresh. Speedy and friendly service. Highly recommend

"Excellent"
6/6
Angela W.6 years ago · 6 reviews

Loved the food and great service from all the staff.

"Excellent"
6/6
Veronica W.6 years ago · 1 review

Amazing!!!! Good was delicious and service was friendly and prompt.

"Excellent"
6/6
Tatiayna K.6 years ago · 19 reviews

The food was delicious! This was my 3rd time at Okamis Cranbourne and it just keeps getting better and better. I know what my favourite dishes are and how much to order and always a perfect evening!

"Excellent"
6/6
Steph R.6 years ago · 1 review

Food was delicious and was brought out quite promptly! All the staff were friendly, always ensuring our table was clean and checking if we wanted to order more.

"Good"
4/6
Bruce J.6 years ago · 1 review

Regular diners here. We accept it's a mousy place. The service last night not so good. Asked for champagne flutes, got wine glasses. Struggled to attract waitress attention all through the evening. Dirty plates were left to be stack up and we couldn't attract attention to get them removed.

"Very good"
5/6
emily d.6 years ago · 2 reviews

Great value for the price. Each menu item is cooked fresh. They now have their liquor licence. Highly recommend eating here 😊

"Very good"
5/6
Peter B.6 years ago · 22 reviews

Have been a few times now and rate it very highly, service and atmosphere is getting better and better each visit...they need blinds for the sun , very difficult to get away from the sun glare

"Very good"
5/6
Dalin N.6 years ago · 1 review

Food was good. Sushi and salmon was very fresh. Would like more different desserts though aside from ice cream. At least some fresh fruit would be great to finish of the delicious meal 😁

"Excellent"
6/6
Peta G.6 years ago · 5 reviews

Lovely and fresh made to order food to your table . Great value for money . Staff are lovely nothing is too much trouble . Must try miso steak . It’s yummo !

"Awful"
1/6
Ollie M.6 years ago · 41 reviews

The food was bad. The service was terrible. This is one of the worst okami franchises I have visited. The tuna tasted frozen and in general the store was unclean. The franchisee needs to visit other stores because this is one of the worse I have seen.

"Awful"
1/6
Laura C.6 years ago · 1 review

Terrible service got 6 dishes in two hours. Appalling will never go backs. They made us pay full price too. And we had to go get maccas after

"Average"
3/6
Josie R.6 years ago · 2 reviews

We waited 25 minutes after our booking time to be seated and we were seated at a dirty table. The previous patrons cups, plates and scraps were left on our table for a further 10 minutes after we were seated. The food was good but the start of the night ruined it.

"Very good"
5/6
Tim R.6 years ago · 1 review

Fantastic food, but even with a booking we had to wait outside for 30 minutes. They just needed to tell everyone what was happening, as many people decided to leave while waiting in line.

"Excellent"
6/6
Lynn C.6 years ago · 1 review

Fabulous food and fantastic service. Our first try of Japanese food and we thoroughly enjoyed it. We will definitely be going back again and will recommend it to friends

"Excellent"
6/6
Janet J.6 years ago · 1 review

Great food and great service, the dishes came out fast, were tasty and it's such a great way to try something new , the staff looked after us well. Great choices for our Vegan friend.

"Very good"
5/6
Uran T.6 years ago · 1 review

We went to there at 5pm, after that many people came that makes the staffs busy. Because of that, sometimes our orders didn't came up to the table. But stuff's response were very good, all of the meal were awesome, and the restaurant's atmosphere also good!! I'm Japanese there was some Japanese stuff so I can order in Japanese that not make me stressful. Thank you very much.

"Excellent"
6/6
Kate B.6 years ago · 5 reviews

My favourite restaurant! Great food and great service! All the dishes are fresh and delicious!

"Awful"
1/6
Jade K.6 years ago · 1 review

Unfortunately can’t give zero stars. Honestly astounded at the service at this place. Booked a week in advance for Valentine’s Day dinner for the 7:45 session & once we arrived there was a line of about 60 people. We waited half an hour and decided to leave. Patrons were leaving from the session before ours & they told everyone in queue not to waste their money as they had to wait 1 hour to get inside & then another hour to get their first serving. The service at this place ruined our valentines dinner this year, something we’ll never forget! And by the looks on everyone’s faces, they ruined a lot of other peoples nights too! Ur meant to be a restaurant instead ur a JOKE!

"Awful"
1/6
Millie B.6 years ago · 1 review

The line was way too long. The previous sitting was still coming out and we heard other people say they waited so long to be seated and apparently they were short staffed. So we left as we didn't want to waste our money

"Very good"
5/6
Darren E.6 years ago · 6 reviews

Overall we were happy with Okami Cranbourne. everything was good and we were happy with that, however the service at the Hampton location was a little better. This would not stop me from returning to Cranbourne location.

"Excellent"
6/6
Tatiayna K.6 years ago · 19 reviews

This was my second time going to Cranbourne Okami and safe to say it was even better than the first! We tried many new dishes. The food is spectacular and can not recommend more!

"Not good "
2/6
Glenn R.6 years ago · 2 reviews

They forgot our order twice serving others that came in after us first some of the the dishes were luke warm not the best night out

"Very good"
5/6
Tatiayna K.6 years ago · 19 reviews

The food was amazing!! Can not recommend Okami Cranbourne more! Every mouthful was delicious and you can definitely way as much as you want with the all you can eat. It is nothing like normal buffet all you can eat. The waiters come to you and you can order off the menu just as you would normally. The only problem I had was some dishes of other tables never arrived and even one for my table never came and the another dish was sent to the wrong table which was next to us. The lady next to me had to ask if it was ours and hand it over to me. But overall great experience!

"Very good"
5/6
Maryanne O.6 years ago · 4 reviews

Loved the food. The team was lovely but the service was a little slow

"Very good"
5/6
Kelly A.6 years ago · 1 review

Okami is really good value restaurant the and food was delicious .. we had a great night with the family- will definitely be back very soon

"Excellent"
6/6
Mark M.6 years ago · 5 reviews

We had a lovely experience. Very friendly staffs. We will surely be back again.

"Excellent"
6/6
Zorica K.6 years ago · 3 reviews

Food is wonderful and great value for money. Service is ok most staff are friendly

"Very good"
5/6
Carly R.6 years ago · 1 review

Great food and great service. We will Definitely be back again to visit with the family. Thank you for a great parents night out 🙌🙌

"Average"
3/6
Jennifer R.6 years ago · 1 review

Food was very nice, however we had to keep asking for our orders and reorder a few things as they never showed up. Also asked for a vodka, lemon, lime and bitters but got told they could not add vodka. Didnt think it would be that difficult to make a mixed drink like that.

"Very good"
5/6
Peter N.6 years ago · 1 review

Food was excellent - enjoyed the setting and the staff were attentive. Had visited another Okami restaurant previously and did not have as good a food appearance

"Excellent"
6/6
Sarah Jane H.6 years ago · 4 reviews

Definitely going back again. The staffs were so nice and polite, the food was AMAZING and came out fast. The restaurant was clean and the area had lots of parking and nice. Thank you for my first Japanese all you can eat experience 😊

"Excellent"
6/6
Peter B.6 years ago · 22 reviews

Second visit there and I have to say they were really on their game now, teething problems on the first visit were not apparent at all this time. Service, quality and presentation were all great and staff were all professional and polite, great overall

"Excellent"
6/6
Joseph F.6 years ago · 1 review

We were eleven person there. We got our ordered food very fast. The food was so, so good f. The wait service was wonderful I will no doubt go back there.

"Excellent"
6/6
Danni B.6 years ago · 2 reviews

Fabulous food! Quick and fast service and very tasty. Staff are super friendly can highly recommend Okami for a good and reasonably priced feed. Will be back!

"Very good"
5/6
Narelle N.6 years ago · 6 reviews

Food is fantastic. Cooked fresh. Order as many dishes as you want front the menu. Portion sizes vary depending on the size of your group. No liquor licence yet so that’s a bit of a let down, but that’s only a real small complaint. Can get very warm in the restaurant with the sun beeming through the windows, so don’t wear warm clothes in the warmer months. Enjoyed our food and it was great value for money. Would definitely go again.

"Excellent"
6/6
Tash P.6 years ago · 2 reviews

The Food was amazing,the staff were so friendly. Super fast service. it was a very enjoyable experience overall we will definitely be coming back again.

"Excellent"
6/6
Stacey B.6 years ago · 2 reviews

Excellent food service and atmosphere. Staff are beautiful, food is amazing and as much of it as you want. Definitely recommend a visit. We have been twice now 😋

"Good"
4/6
Mary N.6 years ago · 1 review

Enjoyed the food. Found it to be a little noisy ... but enjoyable Close to home. Tasty food and not too expensive. Maybe have the special deal next time

"Good"
4/6
Peter B.6 years ago · 22 reviews

We enjoyed the experience but could tell it was still in its infant stages as service was much slower than other Okami's we have been to. Staff seemed a little confused still and it was very much under staffed. Food was excellent,fresh and hot and beautifully presented,however,quantities were smaller than other Okamis we have dined at. Not a word of criticism at all.staff were lovely,and after they iron out some teething issues it is sure to run like clockwork.

"Good"
4/6
julie b.6 years ago · 1 review

You need curtains on the windows as we were in the sun but the food was beautiful. You need to get a liquor licence too.

"Good"
4/6
Kerry J.6 years ago · 3 reviews

Great food good service just a shame they cram so many in and curtains would help the extremely bright sun coming straight in your face

"Good"
4/6
Cassandra B.6 years ago · 1 review

Not enough staff on. was hard to get a wait staff to take our orders after our initial order. Sometimes our food was forgotten.. but delicious !!!!

"Excellent"
6/6
Jean-Francois R.6 years ago · 5 reviews

Busy place but the service was good. Excellent value for money. The food was fresh and tasty. We enjoyed our night and will definitely return to sample dishes we were to fill to try.

"Not good "
2/6
Nola H.6 years ago · 1 review

you couldn't fault the food but the service was terrible. our orders were taken but a complete mix up some dishes didn't arrive and we inquired but then told the order didn't go through. this happened all night. not impressed. if the service doesn't improve they will lose a lot of customers. we were so looking forward to going for my husbands birthday and came away bitterly disappointed.

"Excellent"
6/6
Jessica B.6 years ago · 2 reviews

What a great night we had. Delicious food, warm and welcoming staff, and perfect location. The buffet was the best value for money. This will defiantly become a regular night out.

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