Montezuma's - Capalaba

Service was chaotic and food below par. In fairness though, we were told that there was a lot of new staff working. .Felt that the meals weren't exactly as described.

We were very disappointed. compared to the previous visit. The service was not good and we felt the food was no where up to the stans=dard from the previous visit.

Left after waiting an hour and a half for food that never arrived. Staff were not attentive. After we asked staff for explanation, told that food was coming out but we just saw other tables being served so we left to go to another restaurant. If there was a mix up or delay, that would have been understandable if the staff had come to our table and explained and apologised but no such service unfortunately.

Food was great, staff friendly but could do with a few more waitstaff as they didnt have many and they were rushed off their feet

We felt that the meal quality and quantity has decreased since last time but the prices keep creeping up. If I owned such a cool restaurant, (you've gone to so much trouble decorating your beautiful restaurants with those large parrots on their swings) as Montezuma's I would want to see every chair with a bum on it... 6-7 days a week. Mexican food is relatively cheap compared to other mid range restaurants that offer eye fillet steak for example. For 3 adults who pay $25 each (without including one drink nor one dessert) I feel that $75 (my partner had to have an entree to bring the price down) is a rip-off considering I was still hungry when I walked out. You can't do this. You must bring back those mountain high salads that filled our plates or alternatively get the prices down for every meal and your restaurant will be full of patrons who will, by word-of-mouth get the message out that Montezuma's Capalabla is the place to be. Everyone will be raving about it. We won't be returning as we can't see value for money.

Great customer service. food was good although meal sizes have changed since I last went. Atmosphere of the place was great will go again soon

Excellent, friendly service. Absolutely beautiful foods, we had a mix of a few types of Mexican foods, swallowed down with a carafe of Sangria. Highly recommended for lunch or dinner.

Great food, good service and exceptionally clean. I have been going to Monty's for over 10yrs and have always enjoyed myself. Highly recommend you try it yourselves

Beautiful. As always. Perfect service, great food and atmosphere. Staff are always attentive and super friendly. Our fussy Kids love the meatballs !!! Thank You

best mexican around! awesome cocktail selection and the salad and enchiladas are too die for! would highly recommended. the service was outstanding too. its our go to family dinner night out.

We had a great meal. Lots of choices on the extensive menu. Especially love the churros and sangria. Nice atmosphere and service was good. Recommend.

We waited more than an hour for our meals, but when they arrived, they were yummy! Probably not quite up to their usual standards though...

We use to go to Montezumas and you could never quite finish your meal because it was so big, unfortunately that is not the case anymore. I felt the meal was also lacking salt.

Food was so good #11 always-team just needed a bit more leadership to coordinate the night as they seemed confused and was a bit delayed. Pleasant tho!

I've been a long term Montezuma's fan for over 30 years, love the food. The service this week was average.......our entrees took about 30 mins to arrive at the table and our mains arrived about 2 minutes later. The meal sizes have shrunk over the years, however I still love the food.

We had nice overall experience. Could do with more non alcoholic beverages and less oily corn chips. Staff were nice , helpful and service was fast.

Went with friends and had two teenage boys that are hard to please with us, had a great time friendly staff, great food, warm atmosphere. What more could you ask for?

Love that this is such a family friendly restaurant. We had a 2 year old with us, and there were several other families with young children. Thanks for great food and great staff.

There was such a great variety of meals to suit everyone. The jug of sangria was amazing. Service was good. I would go back again.

Restaurant was clean and staff were friendly. Staff helped when we had a question about our bill at the end and helped fixed the problem.

Service was a little on the slow side considering we arrived drooling and ready to eat, but the food was pretty good. House-made Sangria was unfortunately a bit bland. Fajitas hit the mark and both the cook and server were pleasant and approachable.

Great service welcoming staff and good food Not more I can say except Easy to book on line saves me time And put us in a booth Special

There was a mix up with one of the orders and the meal had to be remade, however the staff made us aware of this and the delay was only approx 5 minutes. Food was very good, as was the service.

Although the service was friendly, it was very scarce. We ordered drinks and food initially and no one came near us again except to deliver our order to the table. No clearing up, No asking if we would like more drinks, no desert menu offer etc. We ended up just leaving and getting coffee and desert elsewhere. Food was good and service was friendly.

Service was good but 2 plates were dirty which wasn’t good, also the food was a disappointment for us the flavours just weren’t there. Usually it’s very delicious

Food was tasteless. Service was poor at best. Whiole Place was a far cry from clean. I wouldn’t go there again or recommend to anyone.

The food was nice. The kids meals were a good size. The adult meals had way too much rice compared to the main food. The service staff were friendly but slow.

Food was delicious and the service was fast and friendly. We loved our meals and will definitely be back. Prices of food was also very reasonable.

I love coming here for dinner. The staff are always pleasant and work as a team. We always leave feeling full and happy. So we make sure we tip. Always tips people haha

Bland, tasteless, expensive, badly presented, cooking technique was awful, surroundings cheap and tacky, tables sticky, chairs uncomfortable, staff lazy and unfriendly, burnt food, horrible experience.

Good food. Service a little slow as they were quite busy but waiter brought some chips and dip which kept everyone happy. Were accomodating of the use of birthday vouchers.

Great venue for kids party. We had our house 11 yo birthday party. 3 adults and 7 kids between 11-13yo. Enjoyed the food while adults can have nice Sangria and the foreign beers. Great place for Coeliac as most food is Gluten Free.

Nice fun-loving atmosphere. Huge variety of foods and drinks. Service was good and meals reasonably priced. A great place to go with friends and family for a festive night out.

Staff were lovely and professional. Only down side was there was a bit of a wait for our meals. But it was because the restaurant was so busy and probably could have done with one extra waiter/waitress. Food and drinks were delicious. Please thank the staff for job well done tonight.

Good food and atmosphere, staff seem to be a bit busy so I didn't order dessert this time, have been a few times now, would recommend.

We always have a great meal at Montezuma's Capalaba. The staff are lovely and when there was a bit of a delay with our meal we were provided with complimentary corn chips and sauce to tide us over. Never disappoints!

Clean, friendly staff, marks came out promptly, kids loved it only downside the kids didn't have a large range of colouring pencils to colour in with but they made due

Although service was lovely I found that the food was quite awful and the plates were way too hot. This needs to be fixed asap

Slow service. Took one hour to take our order. The food was average. Meat tasted old in the burritos. The service was also pretty average.

poor service and very ordinary food. Dips were the size of a thimble. Ordered a jug of Margarita however it tasted like sweet strong cordial.

The Food was nice, the service was okay. We didn't get offered any water which would of been nice. The atmosphere was pleasant. The food is expensive in my opinion.

Margaritas (shaken not frozen) were excellent. Food was good but was expecting it to have some spice but all 4 main dishes were neutral in spice. Needed the extra side dishes - jalapenos etc (at extra cost) to give it some zing. Would go back.

Great staff, amazing food and awesome atmosphere. Would definatly recommend this business to everyone. Great fun for the kids, as there is plenty things to occupy them.

A very pleasant dining experience! Lovely atmosphere, delicious food at very fair and reasonable prices. First class attentive service from all the staff. Thank you for a great night!

Friendly and prompt service. Nice food although being of Latin American background I'd say there's room for improvement. We'll definitely go back, and we are a big family! :)

The food has improved 100% since new ownership has taken over. The service is great and we will continue dining there into the future. congratulations

Montezuma's is our go to dine in place when celebrating a birthday as they have terrific rewards when you're a member. Great food and friendly service always.

Definitely needed more staff on - the poor waiters looked run off their feet. After we were seated two more tables were seated near us. They then got their orders taken and received their food before us, which we weren’t thrilled about as we were in a hurry. The food was great though! Overall, our experience was good - just put more staff on so mistakes like this don’t happen!

I had no problems. staff busy but had time to be always helpful. The children where entertained with the colouring & activity books which was a nice touch also.

Wonderful food and awesome service. Would have nice to have not been placed at a table directly next to a family of children having a birthday celebration (i'm assuming because we were with our son) when the restaurant was half empty, but we still had a great time.