KITCHAI Thai Restaurant and Bar

Ambiance, food, dining experience, everything was amazing. It is our place to go for scrumptious food experience.

They were amazing, helpful, and attentive. Food was delicious and prompt. Extremely happy with everything and will return.

Entree came after the main. Some of the dishes were very salty. Ordered some jasmine tea and they stuffed up the order

Food was excellent and the service was good, attentive without hovering. We will definitely be back!

Great food, quick service and a very pleasant atmosphere. Serving size and quality was excellent.

KITCHAI is hands down THE BEST! Always satisfies my cravings! :).. Highly Recommend!

Highly recommend! Always satisfies my cravings. Their quality of food is top tier!

Food and service was amazing definitely the best Thai I have ever had

booked a table for 7 and the food was excellent! every dish was really tasty. we had the Banana Flower salad to die for!!!! The deep fried Barramundi fish with the mango and apple salad on top! could not fault it! beautifully presented. will definetly go back.

Everything tasted good and I had a really good time.

I’ve been here a couple times but today my order of Hokkein noodles wasn’t the best, it was a bit too chewy and didn’t have much flavour like it usually does when I order. But other than that, the service and wait times were exemplary and I was very happy with everything else.

The food was great and I had an amazing time here.

Amazing food, just disappointed there is no pork on the menu. It’s a Thai restaurant would have expected Pork in the menu.

You have to keep asking staff for things, they don't check up on you. They didn't clear our plates even when everyone finished and were chatting. We had to get up several times to get our water for refills. However, when staff did interact they were nice. Food was delicious, overall atmosphere was lovely.

Great food. Loved the atmosphere. Table seats were a bit crowded but overall was good.

Everything was great; but with our takeaway Tom yum noodle soup, when we reached home, we were surprised that there was no noodles in the bag, just the Tom yum soup. Not sure what happened there but this made the experience off.

Tasty and big portions of food. The only negative was we got the BBQ baby octopus and there was no bbq char .

Understandably was busy, was sat down with a booking. Tables that were seated after us were served before us, waited 15 mins for anyone to notice we were waiting to order. Food is always amazing, service can’t say the same

Food was excellent, but staff were trying to avoid us. It wasn't really busy time of the evening.

Over all was good the papaya salad wasn't great very plain. Thanks

Good customer service.nice food and nice experience.nice staff and valuable customer service

Staff not pay attention to customer. I’ve to raise my hand until someone can see me

The food is amazing, the staffs are friendly and service excellent! Highly recommended!

Was seated right next to door. Wait staff had no clue what we were saying

Everything was really good once we were seated (the food was so yummy, staff were really cooperative, etc) but that only happened 40 minutes after the time I booked. Overall really worth it though!

Really nice food and good service. Well priced. Would highly recommend.

Delicious food and good environment. Definitely will dine in there again

Vintage place, good service + good bartender +good food (exclusive some chicken needs improvements such as satay chicken and chicken bite).

The staff were so friendly and kind. The food was amazingly delicious.

Lovely service and amazing food Will definitely go again. Thank you so much

Food and service was delicious. Aircon cold though. Overall experience good. Thank you

Food was standard, nothing too amazing to want me coming back. Service wasn't the greatest, staff aren't observant on which table required service and always focused too much on the kitchen. Took so much effort to get someone's attention to ask for something. Had one particular staff member who was absolutely rude when serving us dessert, her attitude was uncalled for when she came to our table. Doubt I'll be back.

Pineapple fried rice was really nice. Tom Yam Soup is a bit localized lacking of authentic Thai taste.

Good experience Scrumptious food Good service Good atmosphere Nice place

Food was great, service wasn’t. We ordered desert and we didn’t get it. No one knew what they were doing

We generally have always had a pleasant time at KITCHAI which is one of the reasons why we always returned. Tonight though you can tell the staff were under prepared for their bookings, walk ins and just general service. We had a booking and waited at the front prior to our booking time only to see the line was made up on walk ins waiting to get in. No one seemed to be managing or checking for reservations until we had to go to the front of the line and ask (we checked with those waiting in line if they had reservations or were walk ins first). After making ourselves known we had to wait maybe between 5mins for a table to be ready. Once seated with our menus I remember there was a promo on their instagram acct about a VDay cocktail that would be comp on the night which I knew I wanted to enquire about later. It didn’t take long for us to decide what to order having been here a few times before. I think we waited 15 minutes before I had to flag someone down to take our orders. I asked about the vday cocktail and asked if a mocktail version was available they said yes but was also told they were no longer serving the vday cocktails as they run out. All good I was happy to settle for a virgin Cosmo. Orders a placed and the wait staff advised me they could still do the comp mocktail so I said great I will have that instead. Some 15 - 20mins had passed and we noticed that tables that were seated around us had placed orders around the same time as us had received drinks and food already. We ask for an update on our order and the wait staff had to ask us who placed the order. They go away and check and not come back to us with an update. We had to ask a different person for an update on our order and they went away and came back with a docket that had our food ordered but not our drinks. We suspect our order was not put through at the time and was forgotten about. So we advise about the drinks and then maybe another 10mins later Alex gets his food, I eventually get food. Alex gets his wine. Still no mocktail for me. I keep getting told it’s coming. Next thing a virgin margarita shows up at the table with a second waitstaff coming closely behind saying this isn’t for us. Eventually the vday mocktail came and it was tasty. Although the food and drinks were nice the service experience really left a sour note on the whole night. No one seemed to be accountable or apologetic for the service. I really hope next time that the team have worked on their service when it is a busy dinner rush as I would like to return again one day.

Good food, the atmosphere was nice, it was an easy booking process.

Amazing food and service! Pad see ew and thom yum fried rice were my favourites!

better experience this time round, the food was nice and friendly staff

This wasnt a great first time experience here unfortunately, especially for a celebration event.

Great food and service. Will come back again. Thank you.

staffs were friendly. Food looked great but taste average. Very busy atmosphere. Likely to visit again.

Great food lovely vibe and not good expensive thank you

Need someone with people skills on a weekend when busy. Food nice but some dishes we ate a bit bland. Beef Massaman was the best dish we had

Good was delicious and fresh. Cocktails were unusual but went back for seconds. Good portions were reasonable and service was quick. Will definitely come back.

Have come here before and will come back. Thanks again for the great service and delicious meal

Have been going to Kitchai for ages and this is the first time that they have messed up my order over 3 times this is on their end as despite telling them repeatedly of ingredients we do not prefer they repeatedly brought the same dish as they never fixed it or acknowledged or preferences. Overall, it was a bad experience despite it being a Monday.

Food was so delicious, drinks great, staff & atmosphere great. I will be back.

The food was amazing and the service. food was quick

Great food and service. Thanks for a great night. We will definitely come again