Reviews of The Groove Train - Knox Ozone (284)
Read what people think about The Groove Train - Knox Ozone. All restaurant reviews are written by verified Quandoo diners. Learn more about The Groove Train - Knox Ozone before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about The Groove Train - Knox Ozone and book a table with confidence!
284 reviews
284 reviews
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Overall very good. There were 3 problems. 1: they forgot one of our meals but did come to the table and apologise, acknowledging it was their fault. 2: My steak was ordered as medium but was definitely rare which is not a real problem as I can eat a rare steak. The worst part was the steak was very tough, some bits were so tough I could not chew it. 3: We decided to have desert and were given the desert menu but then no one came back to take our order. Despite all the above it was
Great food, however as it was very busy there seemed to be a lot of pushyness to get customers in and out of the restaurant.
Lovely new venue. I've been to a few GT's. I tried something different both food & drink wise, and both were delicious. 10% surcharge on public holiday wasn't mentioned until we were paying for the meal, would have been more convenient to be told upon arrival. But I'll definitely be back.
The food was good and the service was great. The temperature of the restaurant was too warm and made me uncomfortable, a cooler climate would really help. I did have trouble signing up to the online membership but the manager - Frank was very helpful and I was most grateful for his help and excellent customer service.
Great Food, Great Service. Good atmosphere; able to sit and enjoy the meal without being rushed out the door! My new favourite place to wine and dine!
Great Service - Staff were polite and friendly, very accomodating and helpful Even Better Food - Just delicious, every meal I tried was a sensation Warm, Positive Atmosphere - Good lighting, not too noisy, lots of people yet not crowded
Great selection of food, beautifully prepared, good coffee...except if you order soy! But... Very accommodating upon realising the problem. Best a La carte restaurant in Knox.
good food, friendly staff. we were 1/2 hour late as our movie ran overtime but this wasn't a concern for them, knox ozone Groove train.
Hair in meal, told waitress which said she would get the manager over, but then never came over to us. Rude service, missing meals with no apology.
10/10 - Quick service from the kitchen, Amazing food (highly recommend the steak and mushroom sauce) and the staff were awesome. Will definitely go back and check out the rest of the menu!
Great food and atmosphere. We had lunch and will definitely be going back for breakfast. The verge burger and chicken burger were excelelnt, and great value.
The food was great, the servers were very attentive, checking regularly if we needed anything. Atmosphere was warm and inviting. Toilets was clean and tidy.
Food was ok, I ordered a chicken ceaser salad and I think they cooked the chicken last week! It was very dry! Service was fantastic to start with, then we waited nearly 40 mins after we finished our mains before anyone came back to take dessert orders or offer more drinks!
Broken fans made the evening uncomfortable to eat in and we finished off early as a result, originally we were going to stay for desert and probably would have spent more on drinks. For the cost it was poor value for money
Great meal & service. I took x3 friends along for the evening & we all thought the same it was a lovely evening we all thoroughly enjoyed it & were well looked after.
The prawn and calamari risotto was absolutely delicious!!! The waitress/waiter were very polite and attentive to our needs. It was our first time dining at your Knox restaurant and we will definitely be back again.
Great food, reasonably priced, extensive menu. Service a little slow but otherwise a good night out that catered to everyone's taste. Will definitely go back again.
Friendly staff and Good food was just a little bit noisy for me inside with all of the young kids, I booked online and there was no choice of where you wanted to sit, My suggestion would be! that the format of the online booking is changed to allow the customer of where they would like to sit! inside or outside! would of been a much better night for me sitting outside with less noise! apart from that can't complain!
Good service, cheerful accommodating staff and quite reasonably priced. There was a lovely outside eating area, inside was a little smoky particularly near the kitchen which made it a little claustrophobic.
Great fast service, would recommend to family and friends and I will feeling entry be returning again! Also great that they do take away! Thank you
The food was great all meals arrived together The waitress we had was friendly and attentive Loved the decor and the setup of the resturant
Dinner was delicious, staff were very friendly, very clean & new facilities, overall was very happy would definately go back there again, just a shame its so far away from home, so will have to go before the next basketball game we go watch,
Great restaurant, lots of choices on the menu, the was food was superb and the service was excellent even though it was very busy. We will be returning.
Expensive for what you get, undercooked chips and no details by word of mouth or anything about a $15 surcharge on boxing day. Perhaps let patrons know before hand they will be hit with a charge.
Groove Train at Knox is great. We tried it, having been to a lot of other Groove Trains and were not disappointed. The service was quick and delicious and the wait staff and floor manager were personable and friendly.
Fantastic kind staff willing to have a chat and go out of their way to make you happy. Amazing coffee and great outdoor area to sit in
Fantastic coffee fantastic customer service very friendly and willing to go out of their way
The service was good, we ordered 3 steaks, 2 medium well and 1 medium. The medium well came out like a well done. We reported it and the waiter nicely changed it for us. We were happy about the service. However, we had three waiter keep harassing us and wanting to take our plates away even there were foods on it which was not too good feeling.
Need more cheese on nachos. Coffee was very good. Chips could of been bit more crispier. But overall good. Wil be back 😊 👍 Awesome
Great time the service was good the food was nice and staff where great and very quick with our order will be returning again soon.
Very busy, lively atmosphere, staff very friendly and attentive. Husband's burger was great. My Salmon was beautifully cooked however the accompanying couscous mixture was barely lukewarm, a pity.
The food was absolutely disgusting like school canteen fried food. The wait staff were lovely although very slow bar service. Will never go back really disappointing.
One meal was brought out wrong waited a while for correct one, very apologetic, Very noisy, Meals overall average, seafood mushy, scallopini very salty, drink service slow, but restaurant was busy so people must like it.
This place is awesome! Great ambience, excellent service, and good selection of F&B. I would highly recommend this restaurant, and would definitely come back again.